Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.8
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742 Reviews

Review Breakdown

5 star
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4 star
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1 star
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Sentiment Criteria

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K.T.
February 19th, 2019 Bergenfield, NJ DETAILS
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Very polite, patient and helpful associate. Pleasant to speak with on the phone.

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Reply from Kabbage

Feb 19, 2019

Thank you for your review!

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James Keefner
February 19th, 2019 Joplin, MO DETAILS
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When my business runs into periodic cash flow issues, it's great to have a ready and reliable source of funds like Kabbage. Jared provided an excellent customer service experience. His courtesy and professional attitude were appreciated. I'm very pleased with the way our account has been handled.

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Reply from Kabbage

Feb 19, 2019

Thanks for your review! We appreciate your kind words!

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Michael Larco
February 15th, 2019 Fayetteville, NC DETAILS
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Well for starters Shannon did an outstanding job at squaring away my "available funds issue", took literally 5 seconds to clear up the matter and BAM funds became available right there and then. Charismatic and gentle attitude that Shannon possessed during our conversation. Very upbringing in her tone of voice which is something I sincerely value the most when handling business matters especially in a timely manner. Would be more than happy to work with Shannon again in the near future. Thank you very kindly Shannon. Every at Kabbage Inc. please have a wonderful day also. Take care and bye for now 😇😎😊👍👌✌

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Reply from Kabbage

Feb 15, 2019

Michael, thanks for this awesome review! We appreciate it!

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SLR and Sons LLC
February 15th, 2019 Bessemer City, NC DETAILS
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We at SLR and Sons LLC was in need of capital to expand an accelerating business that is growing tremendously Matthew at Kabbage had assisted us in understanding our different agreement with Kabbage. We hope Kabbage will continue their success in helping small business obtain the necessary capital to grow.

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Reply from Kabbage

Feb 15, 2019

Thanks for this review!

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John
February 15th, 2019 Palm Harbor, FL DETAILS
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Had a good conversation with Christian today, needed help with a service issue.

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Reply from Kabbage

Feb 15, 2019

Thank you for your review!

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Angela k blackburn
February 14th, 2019 Banner, KY DETAILS
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I called to get my payment deffered because of lack of funds this month and they were very helpful and very nice.

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Reply from Kabbage

Feb 14, 2019

Thank you for your review!

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Pinny
February 14th, 2019 Highland Mills, NY DETAILS
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Quick respond Easy and a pleasure to deal with

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Reply from Kabbage

Feb 14, 2019

Thank for your review!

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Jeff Deleuse
February 14th, 2019 Fairfax, CA DETAILS
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I have utilized Kabbage for a few years, and their service is great along with reasonable interest rates. Ease of transactions with Kabbage's website makes both direct deposits and payments fast and accurate. Recently I needed help in a payment I made and Jared, Brandon and Coresa from Kabbage customer service quickly solved the problem. I recommend Kabbage to any existing or new business for financial benefits to their company

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Reply from Kabbage

Feb 14, 2019

Thank you for this awesome review, Jeff! We appreciate your recommendation!

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Tammy
February 14th, 2019 Hacienda Heights, CA DETAILS
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Mathew was very helpful, he answered all my questions.

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Reply from Kabbage

Feb 14, 2019

Thanks for the review, Tammy!

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DpW
February 14th, 2019 Norfolk, VA DETAILS
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Sami was great. Quick to help and get answers. The experience was quick and helpful.

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Reply from Kabbage

Feb 14, 2019

Thank you for the review! We are glad that you had a great experience!

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STEPHEN FALETI
February 14th, 2019 Chicago, IL DETAILS
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The Kabbage team is very flexible to work with, and attentive to the merchants needs

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Reply from Kabbage

Feb 14, 2019

Thank you for this review! We appreciate it!

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Kim
February 14th, 2019 Fox Island, WA DETAILS
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I was having some technical difficulties with attaching one of my accounts. Jennifer was fantastic with helping me resolve this issue. While we were working together, one of my kiddos needed emergency surgery and she was so kind to send out a little care package to make his day. It was unexpected and so kind. Thanks so much for everything!

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Reply from Kabbage

Feb 14, 2019

Kim, thank you so much for your review and sharing this story!

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Robert D'Ambrosio
February 14th, 2019 Plainview, NY DETAILS
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SAMI was WONDERFUL! Absolute pleasure to speak with her.

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Reply from Kabbage

Feb 14, 2019

Thanks so much, Robert! We appreciate it!

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Anthony
February 14th, 2019 Houston, TX DETAILS
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Emma B helped me with a customer service issue that I had. She took care of everything promptly and professionally, thanks Emma!

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Reply from Kabbage

Feb 14, 2019

Thank you for leaving this great review!

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Steve
February 14th, 2019 Bay City, MI DETAILS
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Jared was outstanding and friendly to talk with!

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Reply from Kabbage

Feb 14, 2019

We appreciate your review, Steve!

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Christine Zahn
February 14th, 2019 Tempe, AZ DETAILS
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Shannon was very informative and handled our interaction very professionally.

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Reply from Kabbage

Feb 14, 2019

Thanks for your review!

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Christopher Woodson
February 11th, 2019 Conshohocken, PA DETAILS
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Shannon was an excellent representative of Kabbage today. I spoke to her and she solved my problem quickly and friendly!

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We appreciate it!

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Daniel Mele
February 11th, 2019 Fresno, CA

Very Pleasnt, Professional, Knowledgeable with answers to my questions. I was treated with respect and a Client

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Reply from Kabbage

Feb 12, 2019

Thanks for leaving this great review!

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Wendy Marchant
February 11th, 2019 DETAILS
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Sami was polite, patient and an excellent ambassador for Kabbage

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Reply from Kabbage

Feb 12, 2019

Thanks for your review! We appreciate it!

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Curtis
February 11th, 2019 Denver, CO DETAILS
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Brandon was fantastic to work with and resolve my problem. His demeanor and approach made working with him easy and fun.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review, Curtis!

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Thomas Moore
February 8th, 2019 Fallbrook, CA DETAILS
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Patty L did a great job of helping me resolve problems i had with my profile.

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Reply from Kabbage

Feb 12, 2019

Thanks so much for your review!

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Texas Customer
February 8th, 2019 Keller, TX DETAILS
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Always available for cash flow, and with a small business it is extremely helpful. My bank has had some issues this week and Sami was able to help me with trace numbers and deposit information so that I can fix all my banking issues asap! She was friendly, efficient and courteous.

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Reply from Kabbage

Feb 12, 2019

Thanks so much for your great review! We are truly glad that we can meet the needs of your business!

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Joseph Cone
February 7th, 2019 Central Square, NY DETAILS
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Jeff T was very helpful in helping me get a few things changed around in our account with cabbage as well as answering several of my questions.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review, Joseph!

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Gina B.
February 7th, 2019 Valencia, CA DETAILS
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I have been working with Kevin and Sami. They have always been courteous and responsive to my needs as a business owner. Thank you so much!

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Reply from Kabbage

Feb 12, 2019

Thanks for your review, Gina! We appreciate it!

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Rachael
February 7th, 2019 DETAILS
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Josh S did an amazing job! He was patient and walked me through the website step by step and now I'm good to go. Thank you!

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Reply from Kabbage

Feb 12, 2019

Thanks so much for your review!

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MotownJMG
February 7th, 2019 Detroit, MI DETAILS
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Wow--Becca rocks! She confirmed my ability to use my advance again 7 days after final payment, which provided me much peace of mind. Super friendly and very pleasant to work with--thank you Becca!

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We are glad that you had such a great experience!

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Madina Merzhoeva
February 7th, 2019 Bellevue, WA DETAILS
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Matthew was fast, efficient and clearly answered all questions and explained the process.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We appreciate it!

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The Print Labb
February 7th, 2019 Westchester, IL DETAILS
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“Emma B” was the best she kept her word and we really appreciate her.

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Reply from Kabbage

Feb 12, 2019

Thanks so much for your review!

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Leila
February 6th, 2019 Chino Hills, CA DETAILS
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Kabbage has helped us in our small business ever since we applied for it. Just recently I spoke to Josh who was so courteous & explained everything I needed to know regarding my concern. He help me understand everything I needed to know. Josh is an asset to Kabbage!

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Reply from Kabbage

Feb 12, 2019

Leila, thanks for this great review! We are glad to have Josh on our team!

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Jenny
February 6th, 2019 La Cañada Flintridge, CA DETAILS
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Josh was super helpful and easy to work with. Always great to work with understanding human beings so thank you very much!!!

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Reply from Kabbage

Feb 12, 2019

Thanks for your review, Jenny! We are glad that you had such a great experience!

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Simon Fedida
February 6th, 2019 El Monte, CA

Nice, plolite, and help my concern. Be able to answer all my questions.

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Reply from Kabbage

Feb 12, 2019

Thanks for your review!

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CDQ
February 6th, 2019 Herndon, VA DETAILS
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They make it easy to get capital for small businesses. Plus their customer service is great!

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Reply from Kabbage

Feb 12, 2019

Thank you for the review! We are glad that you had such a great experience!

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Chris Pelkey
February 6th, 2019 Cheshire, CT DETAILS
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Patty was extremely professional, helpful and handled my request within minutes. Very satisfying experience.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review, Chris!

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Danielle Scritchfield
February 4th, 2019 Eugene, OR DETAILS
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Emma B was very attentive to my needs when I needed some information on my account! I was also very pleased my emails and phone call was handled by same person. I was very much pleased with the direct customer service.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We are glad that you had such a great experience!

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Bob Gedrose
February 4th, 2019 Denver, CO DETAILS
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Responsive and fast. Sami was quick to offer alternatives and to resolve my request.

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We are glad that Sami is a part of our team!

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Faye
February 4th, 2019 Watertown, CT

Josh S called and let me know we were eligible for a very low interest loan with an easy pay back. We didn’t know we had been approved.

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Reply from Kabbage

Feb 12, 2019

Thanks for your review, Faye!

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ROGELIO GUERRERO
February 4th, 2019 Buda, TX DETAILS
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Great staff very understanding and attentive

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Reply from Kabbage

Feb 12, 2019

Thank you for your review, Rogelio!

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Brian
February 4th, 2019 Butte, MT DETAILS
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Thank you so much for helping me out today Josh, wonderful customer service!!

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Reply from Kabbage

Feb 12, 2019

Thanks for the review, Brian! We are glad that Josh is on our team!

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Bettye
February 1st, 2019 DETAILS
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KABBAGE has always been there for me, especially in those tight times! I am extremely grateful and am always referring other people and businesses to the magic of KABBAGE. Everyone goes beyond customer service requirement and tap into the human experience. For that I am loyal and will remain!

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Reply from Kabbage

Feb 12, 2019

Thanks so much your awesome review, Bettye! We truly appreciate your support of Kabbage!

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Sirica Campbell
February 1st, 2019 Norfolk, VA DETAILS
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Zelenka Thanks for answering all my questions.

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Reply from Kabbage

Feb 01, 2019

Thanks for the review!

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Candelario Zelaya
February 1st, 2019 Houston, TX DETAILS
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I called to resolve a change in my account and Mathew fixed it right away. Awesome service

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Reply from Kabbage

Feb 12, 2019

Thank you for your review! We are glad to have Matthew on our team!

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Dre Specials Vends
February 1st, 2019 DETAILS
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Sami was great, because she was attentive and thorough.

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Reply from Kabbage

Feb 12, 2019

Thanks for your review!

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Vinson Bowman
January 31st, 2019 Columbia, SC DETAILS
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I got a lone with this company in then paid the complete loan back in now they're not allowing me to use their loan again I'm not sure why. And they're not letting me know details on why not.... Very disappointed with the customer service....

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Reply from Kabbage

Feb 15, 2019

We want to apologize for this experience. You should received a email from our account management team explaining this decision.

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William Burch
January 31st, 2019 Los Angeles, CA DETAILS
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Clear, easy and Fast! Becca was extremely helpful!

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Reply from Kabbage

Feb 12, 2019

Thanks for the review, William!

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Dylan Lecair
January 31st, 2019 Antelope, CA DETAILS
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Sami was great on the phone today. Quick and efficient and she helped me out.

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Reply from Kabbage

Feb 12, 2019

Thanks for the review! We are fortunate to have Sami on our team!

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Lynn Rose
January 31st, 2019 Marina del Rey, CA DETAILS
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I'm so THRILLED with Kabbage over now the past few years and the absolute lifesaver/gamechanger it's been for me and my business. As an entrepreneur, you sometimes run into cash flow issues or have an opportunity you have to leap on but are waiting on orders to come in or unexpected expenses, etc, but to have Kabbage there to fill the gaps has been amazing. And the best part, my experience EVERY SINGLE TIME with all customer service through the years is the sincere care they take to work with you to help make things happen, or adapt as needed and hold your hand with cheerful support (most recently just now with Jared - and every person I've interacted with when needed). Truly, their customer service is exceptional and their site easy and clear to navigate. WOW! THANK YOU Kabbage. I owe so much to you and recommend you anyone who is seeking this kind of support to choose KABBAGE, hands down!

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Reply from Kabbage

Feb 12, 2019

Thanks for such an awesome review, Lynn! We are so glad that we are a lending partner for your business!

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Micaela Arauz
January 31st, 2019 Miami, FL

Best rates in industry. Friendly and very professional customer service. Christian is a very good adviser.

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Reply from Kabbage

Feb 12, 2019

Thanks so much, Micaela! We are fortunate to have Christian on our team!

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Bantam Trucking
January 31st, 2019 McClusky, ND DETAILS
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it was good he was able to help with my questions

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Reply from Kabbage

Feb 12, 2019

Thank you for your review!

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Bruce Landes
January 31st, 2019 Richmond, VA DETAILS
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very user friendly good service very user friendly good service

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Reply from Kabbage

Feb 12, 2019

Thanks for this great review, Bruce!

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Nathan Rogers
January 31st, 2019 St Louis, MO DETAILS
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Hi Jeff I really appreciate you taking the time to advise me on my concern today and relieve me of some unwanted stress! Thanks

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Reply from Kabbage

Feb 12, 2019

Thanks for your review! We are glad that Jeff was able to assist!