Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

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User Reviews

Star Rating

4.8
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805 Reviews

Review Breakdown

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Sentiment Criteria

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Blanton
April 10th, 2019 Ball Ground, GA DETAILS
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Good service! Funding is fast and easy. Fees are a little high but nothing unreasonable.

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Reply from Kabbage

Apr 12, 2019

Thank for your review!

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Mo
April 9th, 2019 Canton, GA DETAILS
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Emma was a huge help! Give her a raise! She was easy to deal with!

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Reply from Kabbage

Apr 12, 2019

Thanks for your review, Mo! We appreciate it!

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Jeff
April 9th, 2019 Omaha, NE DETAILS
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I called in on a customer service request. Caitlyn helped. She knew exactly what I needed to do and how to do it. The entire call lasted less than 3 minutes. Quick, easy and painless. Thanks Caitlyn!

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Reply from Kabbage

Apr 12, 2019

We appreciate you taking the time to leave us a review!

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Toni DeMello​
April 8th, 2019 Hilo, HI DETAILS
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Kabbage was extremely fast to respond and help me with my finances! I will forever be grateful! I recently had to email Kabbage - for more information on where to go to get some information, and again, Jessica R. responded OH SO QUICKLY!!! She gave me step by step guides, and was easy to follow. Thank you.

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Reply from Kabbage

Dec 28, 2018

Thanks for the review!

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Drusilla Rico
April 8th, 2019 Columbia, PA DETAILS
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Very helpful and informative also very polite

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Reply from Kabbage

Apr 12, 2019

Thanks so much for leaving a review!

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Andres Rios
April 8th, 2019 Lawrenceville, GA DETAILS
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Excellent service, Sami was very patient and helped me solve all things. Thank you

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Reply from Kabbage

Apr 12, 2019

Thanks for your review!

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Alfonso
April 8th, 2019 San Gabriel, CA DETAILS
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Spoke with Becca about rescheduling a payment on my account. She was extremely helpful and attentive and was able to get my issue resolved quickly. Thank you Becca!

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Reply from Kabbage

Apr 12, 2019

We appreciate your review!

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Ron Autrand
April 5th, 2019 San Leandro, CA DETAILS
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The issues were resolved easily and your personnel was very courteous, helpful and nice.

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Reply from Kabbage

Apr 12, 2019

Thanks so much for your review!

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Taylor
April 4th, 2019 Hollywood, FL DETAILS
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Emma B was most helpful and very pleasant.

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Reply from Kabbage

Mar 13, 2019

Thanks for sharing your review! We appreciate it!

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Tom W.
April 4th, 2019 Waterville, ME DETAILS
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My experience with Kabbage has been great! I have been doing business with them for a couple of years now.

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Reply from Kabbage

Apr 12, 2019

We appreciate your five-star review!

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Mousa Abu Hamdah
April 4th, 2019 Portland, OR DETAILS
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I called Kabbage and spoke to Emma B for special payment arrangements. We also exchanged emails. She was very professional and made sure I was 100% satisfied. I am very happy with Kabbage services and their team.

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Reply from Kabbage

Apr 12, 2019

Thanks for your review!

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Leonard Arteaga
April 4th, 2019 DETAILS
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Cam was very helpful and great. She helped me during all the procedure of getting in the bank account

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Reply from Kabbage

Apr 12, 2019

Thanks so much for leaving a review, Leonard!

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Neal F.
April 4th, 2019 Simi Valley, CA DETAILS
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Jeff T. from Kabbage Customer Support was courteous, helpful and professional in all matters relating to my account. His assistance gave me great confidence that Kabbage was the right program for ROBOTICS & THINGS. Many thanks!

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Reply from Kabbage

Apr 12, 2019

Thanks so much for your review, Neal!

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Alan Warrington
April 3rd, 2019 Menifee, CA DETAILS
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Jennifer went the extra mile to help find out why my card would not activate. That was huge! Thank You!

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Reply from Kabbage

Apr 12, 2019

We appreciate your review!

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Bridget
April 3rd, 2019 Cantonment, FL DETAILS
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Jared L. was exceptional today. He solved my problem quickly and accurately. Kabbage is super easy and convenient to use. The funds are generally deposited quickly.

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Reply from Kabbage

Apr 12, 2019

Thanks so much for leaving this review!

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Clark
April 2nd, 2019 Washington, DC DETAILS
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Excellent customer service. Denise was able to help us with our account.

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Reply from Kabbage

Dec 17, 2018

Thanks for the review, Clark!

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Marie-Christine
April 2nd, 2019 Vail, CO DETAILS
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I have been trying to get a credit reference letter from Kabbage for our bonding company for about 1.5 months without any success. My last customer representative didn't even reply to my email when I told him it wasn't what I needed. It got to the point that I was ready to cancel my account and opened another line of credit somewhere else. As a last try, I decided to call directly and Caty B. took the call, she immediately took care of the issue. She was extremely professional, helpful and friendly. She made me change my mind about Kabbage. Kabbage should focus on hiring more customer service like Caty who can think outside the box and try to help the customer to the best of her ability.

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Reply from Kabbage

Apr 12, 2019

We are glad that we were able to turn about your experience!

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Niro
April 2nd, 2019 Jupiter, FL DETAILS
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pay off of loan and conversation regaurding the fees and scheculuel

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Reply from Kabbage

Apr 12, 2019

We appreciate your five-star review!

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Patrick Rodgers
April 2nd, 2019 Orange Park, FL DETAILS
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Josh was on point with his information helped me with all my needs. And very nice' hope to work with him again. Kabbage is great for my business in all aspects . Just love it thanks .

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Reply from Kabbage

Feb 12, 2019

Thanks so much for your review!

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NM
April 1st, 2019 McLean, VA DETAILS
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Caty in particular was extremely helpful and provided excellent service. We loved our initial experience with Kabbage and have already started sharing info about Kabbage with others.

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Reply from Kabbage

Apr 01, 2019

We appreciate your review! Thanks so much!

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Norman Higgs
April 1st, 2019 Dudley, MA DETAILS
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Brandon was awesome! Very helpful with the issue we were having. Everything resolved. 10/10

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Reply from Kabbage

Apr 01, 2019

We appreciate you taking the time to leave us a review!

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Leann R.
April 1st, 2019 Seagoville, TX DETAILS
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Emma B. was very helpful and professional! She got me the to info I requested very quickly! Always nice to speak to someone in customer service that I can understand!

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Reply from Kabbage

Apr 01, 2019

Thanks for your great review!

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Thomas Fox
March 29th, 2019 Monroe, MI DETAILS
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Kabbage has been great to work with over the last 3 years. Their team is very friendly and goes out of their way to help.

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Reply from Kabbage

Apr 01, 2019

We appreciate your business! Thanks for the review!

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Francis A.
March 29th, 2019 San Antonio, TX DETAILS
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Patty has been helpful to me and she's very professional.

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Reply from Kabbage

Apr 01, 2019

We appreciate your review!

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Jerry Raynor
March 29th, 2019 Norwalk, CT DETAILS
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I just got off the phone with Zelenka and even at 8:30am, she was ready to assist me with my concerns. Zelenka swiftly identified, then remedied an issue very quickly. She reflects the solid support that I have always received from Kabbage anytime I have contacted them. Thank you Zalenka!

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Reply from Kabbage

Aug 17, 2018

Hi Jerry- We are so happy that we were able to meet your needs in a timely manner!

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Kate Christiansen
March 29th, 2019 Valencia, CA DETAILS
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We love Kabbage. When you have a business, it is nice to know that you have Kabbage behind you when your cash flow is not perfect.

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Reply from Kabbage

Apr 01, 2019

Thanks for taking the time to leave us a review!

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kris
March 29th, 2019 Rancho Mirage, CA DETAILS
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RATES ARE RIDICULOUS BUT SECURITY OF PERSONAL DATA GOOD

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Reply from Kabbage

Apr 01, 2019

Thank you for your honest feedback. We appreciate it!

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Sheri S
March 29th, 2019 Olympia, WA DETAILS
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I was not paid on time by my largest customer and needed to push out my payment due date by a week. I was more than pleasantly surprised at the service I received from Kjre. She was friendly and professional which is very refreshing these days. She handled my request and eased some stress, all very quickly. Thank you!

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Reply from Kabbage

Apr 01, 2019

We are glad that we were able to assist!

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Dolly
March 29th, 2019 South Weymouth, MA DETAILS
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Becca was the best! She answered all of my questions and expedited my application so that I could order my Spring inventory! Thank you Becca!

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Reply from Kabbage

Apr 01, 2019

We appreciate your review! Thanks so much!

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M. Garza
March 29th, 2019 Fort Worth, TX DETAILS
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Kabbage has been a great resource for my small business. Having a great support staff like Becca is always a huge plus as well. Things don't always go as planned in the small business world and it's helpful to know that you have people who want to help you reach your goals.

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Reply from Kabbage

Apr 01, 2019

Thanks for leaving us such a great review!

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David Randolph
March 28th, 2019 Darien, IL DETAILS
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Always fast and efficient, able to help with one phone call, never long waits to talk to a customer rep.

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Reply from Kabbage

Apr 01, 2019

Thanks for your review!

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David
March 28th, 2019 Greenwood, AR DETAILS
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Becca was the grooviest of groovy cats! Very pleased with Kabbage customer support.

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Reply from Kabbage

Mar 28, 2019

Thank you for this awesome review, David!

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Satified customer
March 28th, 2019 Gulf Breeze, FL DETAILS
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Sami D was very helpful in securing a monthly payment around my Social Security check. She was very kind, thoughtful, and respected the urgency in securing this date. Sami called back within minutes to let me know the date was approved. She is a wonderful asset to the company!!!!

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Reply from Kabbage

Mar 28, 2019

Thanks so much for your review! We appreciate it!

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Christopher
March 28th, 2019 Hialeah, FL DETAILS
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My first time calling and very pleased with the assistance i recieved from Becca. Professional, attentive and patient with my concerns. Thank you

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Reply from Kabbage

Mar 28, 2019

We are glad that you had a great experience! Thanks for your review!

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Chris E
March 28th, 2019 Spring Hill, FL DETAILS
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Becca was very helpful today with making the necessary changes to my account. Quick and easy. Kabbage is always simple and convenient.

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Reply from Kabbage

Mar 28, 2019

Thanks so much for your review! We appreciate it!

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Danny Chavis
March 27th, 2019 Lake Worth, FL DETAILS
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Sami D. was the CSR who assisted me and she was very professional and handled my request promptly. She is a great representative for your company.

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Reply from Kabbage

Mar 28, 2019

We appreciate your review, Danny!

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AFC
March 27th, 2019 Pflugerville, TX DETAILS
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Called in to get answer on available funds, Patty was concise and answered all of my questions in a timely manner.

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Reply from Kabbage

Mar 28, 2019

Thanks so much for your great review!

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Amy
March 27th, 2019 Canton, OH DETAILS
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They helped me out when I needed it by giving me a "skip a payment" with no penalties. Kjre was very helpful. I recommend their service to all that may be "on the fence." Kabbage is a good bridge.

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Reply from Kabbage

Mar 28, 2019

We appreciate your review! Thanks for sharing!

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Todd
March 27th, 2019 Fort Worth, TX DETAILS
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Kabbage has done everything promised and have been very helpful.

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Reply from Kabbage

Mar 28, 2019

We appreciate you taking the time to leave a review!

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Thomas terrones
March 27th, 2019 Whittier, CA DETAILS
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Real easy to work with Real easy to get a hold of Very helpful on adjusting my loan date payment Josh S in customer service was a pleasure to work with, followed up and answered all my questions.

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Reply from Kabbage

Mar 28, 2019

Thanks for your review!

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Skye Enterprises
March 25th, 2019 Canyon Country, CA DETAILS
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Kabbage was initially opened and utilized for my business use some years back. My latest ‘online’ and’ on the road’ business was growing - like my ‘brick & mortar’ businesses in the past had done. Yet due to deaths and illnesses within my family, car accidents etc.- kabbage has served as a Life Saver Equity line that only kept my biz going but gave me emergency funds for unexpected tragedies and unforeseen cash flow needs! Thank you, Kabbage!!! Great source of equity and great people on their team! Recent phone call with “Jeff” was most helpful, professsionsl, personable, compassionate and extremely helpful! Jeff Is the best- 1000 STARS!

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Reply from Kabbage

Mar 27, 2019

We appreciate you sharing your story with us! Thanks for your review!

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JORGE A BARRAGAN
March 25th, 2019 Opa-locka, FL

Good customer service. My question was answered very quickly.

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Reply from Kabbage

Mar 27, 2019

Thanks for your review!

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Gary Hickerson
March 25th, 2019 Sidney, OH

Josh was very helpful and walked us through the process we needed help with. Great customer service.

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Reply from Kabbage

Mar 27, 2019

Thanks for taking leaving us a review, Gary!

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Nancy
March 25th, 2019 Stone Mountain, GA DETAILS
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I have had to call 2 times to get a name change documented within our company. About a week ago 3/14, I spoke with Caty and she guided me on what to do. I checked today (3/22) and there was still a block on my account. Caty happened to answer my call and she tool care of it in a matter of minutes and now I am able to obtain funds once again.

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Reply from Kabbage

Mar 27, 2019

We are glad that we were able to resolve this for you! Thanks for being a customer!

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Robert Vella
March 25th, 2019 Bakersfield, CA DETAILS
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I call in from time to time just to make sure everything is good on my account, Jared helped me this time, very good customer service. Thanks

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Reply from Kabbage

Mar 27, 2019

Thanks for taking the time to leave us a review!

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Sabrina
March 25th, 2019 Lodi, CA DETAILS
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I just got off the phone with Jared. He was extremely patient while I logged onto my account twice. He was friendly and professional. He asked the appropriate security questions. Within 1-2 minutes he emailed me the document I requested. This morning I have been overwhelmed with lots to do and many frustrations. Jared's kindness and professionalism was a welcome interaction and helped change my bad mood. :)

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Reply from Kabbage

Mar 27, 2019

We appreciate this great review!

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Lance Wolf
March 22nd, 2019 Furlong, PA DETAILS
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Sami is AMAZING. She is personable, smart, and an EXCELLENT fit for Kabbage. I was blessed to talk to her!

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Reply from Kabbage

Mar 23, 2019

Thanks for your review! We appreciate it!

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Karen
March 22nd, 2019 Alabaster, AL DETAILS
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Thank yo Josh for helping me juggle the payment this month. Your help, great attitude, and expertise is greatly appreciated.

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Reply from Kabbage

Mar 23, 2019

Thank you for your review, Karen!

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Eric S
March 21st, 2019 Vineland, NJ

Alexis O was very helpful. Issues with connecting to the bank. she walked through all issues, was always available by email or phone, and got it done! Excellent to work with!

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Reply from Kabbage

Mar 23, 2019

We appreciate you taking the time to leave a review!

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Carlos
March 21st, 2019 Fort Myers, FL DETAILS
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Excellent representative. She took the time and effort to explain everything to us. We really appreciate this kind of customer service.

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Reply from Kabbage

Mar 23, 2019

Thanks for the review, Carlos!