Kabbage

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Kabbage

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  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fees

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's loaning paradigm is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. 

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    4.8

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    630 Reviews

    Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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    Joseph Cone
    February 7th, 2019 Central Square, NY DETAILS
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    Jeff T was very helpful in helping me get a few things changed around in our account with cabbage as well as answering several of my questions.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review, Joseph!

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    Gina B.
    February 7th, 2019 Valencia, CA DETAILS
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    I have been working with Kevin and Sami. They have always been courteous and responsive to my needs as a business owner. Thank you so much!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review, Gina! We appreciate it!

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    Rachael
    February 7th, 2019 DETAILS
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    Josh S did an amazing job! He was patient and walked me through the website step by step and now I'm good to go. Thank you!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks so much for your review!

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    MotownJMG
    February 7th, 2019 Detroit, MI DETAILS
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    Wow--Becca rocks! She confirmed my ability to use my advance again 7 days after final payment, which provided me much peace of mind. Super friendly and very pleasant to work with--thank you Becca!

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review! We are glad that you had such a great experience!

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    Darlene
    February 7th, 2019 Russellville, TN DETAILS
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    I have been using Kabbage for my business for 1 year. The service I received has always been top notch. I wrote to Kabbage to find out some important information and was immediately sent a follow up email from Josh. I was able to take care of my issue very quickly. I would reccommend Kabbage to anyone who is looking for a business loan.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you so much for your review, Darlene! We are truly glad that we are able to meet the needs of your business!

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    Madina Merzhoeva
    February 7th, 2019 Bellevue, WA DETAILS
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    Matthew was fast, efficient and clearly answered all questions and explained the process.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review! We appreciate it!

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    The Print Labb
    February 7th, 2019 Westchester, IL DETAILS
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    “Emma B” was the best she kept her word and we really appreciate her.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks so much for your review!

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    Jenny
    February 6th, 2019 La Cañada Flintridge, CA DETAILS
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    Josh was super helpful and easy to work with. Always great to work with understanding human beings so thank you very much!!!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review, Jenny! We are glad that you had such a great experience!

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    Simon Fedida
    February 6th, 2019 El Monte, CA

    Nice, plolite, and help my concern. Be able to answer all my questions.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review!

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    CDQ
    February 6th, 2019 Herndon, VA DETAILS
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    They make it easy to get capital for small businesses. Plus their customer service is great!

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for the review! We are glad that you had such a great experience!

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    Danielle Scritchfield
    February 4th, 2019 Eugene, OR DETAILS
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    Emma B was very attentive to my needs when I needed some information on my account! I was also very pleased my emails and phone call was handled by same person. I was very much pleased with the direct customer service.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review! We are glad that you had such a great experience!

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    Bob Gedrose
    February 4th, 2019 Denver, CO DETAILS
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    Responsive and fast. Sami was quick to offer alternatives and to resolve my request.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review! We are glad that Sami is a part of our team!

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    Faye
    February 4th, 2019 Watertown, CT

    Josh S called and let me know we were eligible for a very low interest loan with an easy pay back. We didn’t know we had been approved.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review, Faye!

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    ROGELIO GUERRERO
    February 4th, 2019 Buda, TX DETAILS
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    Great staff very understanding and attentive

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review, Rogelio!

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    Brian
    February 4th, 2019 Butte, MT DETAILS
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    Thank you so much for helping me out today Josh, wonderful customer service!!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for the review, Brian! We are glad that Josh is on our team!

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    Bettye
    February 1st, 2019 DETAILS
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    KABBAGE has always been there for me, especially in those tight times! I am extremely grateful and am always referring other people and businesses to the magic of KABBAGE. Everyone goes beyond customer service requirement and tap into the human experience. For that I am loyal and will remain!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks so much your awesome review, Bettye! We truly appreciate your support of Kabbage!

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    Sirica Campbell
    February 1st, 2019 Norfolk, VA DETAILS
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    Zelenka Thanks for answering all my questions.

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    Reply from Kabbage

    Feb 01, 2019

    Thanks for the review!

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    Candelario Zelaya
    February 1st, 2019 Houston, TX DETAILS
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    I called to resolve a change in my account and Mathew fixed it right away. Awesome service

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review! We are glad to have Matthew on our team!

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    Dre Specials Vends
    February 1st, 2019 DETAILS
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    Sami was great, because she was attentive and thorough.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review!

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    Vinson Bowman
    January 31st, 2019 Columbia, SC DETAILS
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    I got a lone with this company in then paid the complete loan back in now they're not allowing me to use their loan again I'm not sure why. And they're not letting me know details on why not.... Very disappointed with the customer service....

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    Reply from Kabbage

    Feb 15, 2019

    We want to apologize for this experience. You should received a email from our account management team explaining this decision.

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    William Burch
    January 31st, 2019 Los Angeles, CA DETAILS
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    Clear, easy and Fast! Becca was extremely helpful!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for the review, William!

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    Dylan Lecair
    January 31st, 2019 Antelope, CA DETAILS
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    Sami was great on the phone today. Quick and efficient and she helped me out.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for the review! We are fortunate to have Sami on our team!

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    Lynn Rose
    January 31st, 2019 Marina del Rey, CA DETAILS
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    I'm so THRILLED with Kabbage over now the past few years and the absolute lifesaver/gamechanger it's been for me and my business. As an entrepreneur, you sometimes run into cash flow issues or have an opportunity you have to leap on but are waiting on orders to come in or unexpected expenses, etc, but to have Kabbage there to fill the gaps has been amazing. And the best part, my experience EVERY SINGLE TIME with all customer service through the years is the sincere care they take to work with you to help make things happen, or adapt as needed and hold your hand with cheerful support (most recently just now with Jared - and every person I've interacted with when needed). Truly, their customer service is exceptional and their site easy and clear to navigate. WOW! THANK YOU Kabbage. I owe so much to you and recommend you anyone who is seeking this kind of support to choose KABBAGE, hands down!

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for such an awesome review, Lynn! We are so glad that we are a lending partner for your business!

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    Micaela Arauz
    January 31st, 2019 Miami, FL

    Best rates in industry. Friendly and very professional customer service. Christian is a very good adviser.

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    Reply from Kabbage

    Feb 12, 2019

    Thanks so much, Micaela! We are fortunate to have Christian on our team!

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    Bantam Trucking
    January 31st, 2019 McClusky, ND DETAILS
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    it was good he was able to help with my questions

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review!

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    Bruce Landes
    January 31st, 2019 Richmond, VA DETAILS
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    very user friendly good service very user friendly good service

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for this great review, Bruce!

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    Nathan Rogers
    January 31st, 2019 St Louis, MO DETAILS
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    Hi Jeff I really appreciate you taking the time to advise me on my concern today and relieve me of some unwanted stress! Thanks

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    Reply from Kabbage

    Feb 12, 2019

    Thanks for your review! We are glad that Jeff was able to assist!

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    C. Proctor
    January 30th, 2019 Cedar Hill, TX DETAILS
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    Hi in over 20 years of doing business with many people in customer service of all types of Businesses, I must say that Coresa C is the most efficient and professional person I've ever had the pleasure of doing business with. She executed each and every issue that was tabled and came up with strategic support to resolve our Business concerns. Thanks a bunch Coresa Regards, C. Proctor

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the wonderful review! We are thrilled to hear you had a great experience and are thankful for our great employees as well.

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    Kevass
    January 30th, 2019 Wichita, KS DETAILS
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    the experience of customer service with Brandon was great. I appreciate his customer service.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review, Kevass!

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    Paradise Pest Control & Fertilization
    January 30th, 2019 Fort Lauderdale, FL DETAILS
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    Denisa was terrific in helping us! We had changed our Company name and she guided us through the process of submitting the correct documentation so we could obtain the funds we were looking for. Kabbage has a fantastic employee in Denisa!

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review! Happy to know we were able to get you all set!

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    Chris Pelkey
    February 6th, 2019 Cheshire, CT DETAILS
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    Patty was extremely professional, helpful and handled my request within minutes. Very satisfying experience.

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    Reply from Kabbage

    Feb 12, 2019

    Thank you for your review, Chris!

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    Lance
    January 29th, 2019 Burlingame, CA DETAILS
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    My experience with Becca was great -- she handled my account changes swiftly and easily.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    Leila
    January 29th, 2019 Costa Mesa, CA DETAILS
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    I have the experience of speaking to Josh recently on my concern regarding our existing loan. He was so courteous, professional, helpful & explained to me everything I needed to know. I am so grateful to him for addressing my concern & was able to solve the issue. Josh is an asset to Kabbage!

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the wonderful review! We are thrilled to hear you had a great experience with us!

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    Leila
    February 6th, 2019 Chino Hills, CA DETAILS
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    Kabbage has helped us in our small business ever since we applied for it. Just recently I spoke to Josh who was so courteous & explained everything I needed to know regarding my concern. He help me understand everything I needed to know. Josh is an asset to Kabbage!

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    Reply from Kabbage

    Feb 12, 2019

    Leila, thanks for this great review! We are glad to have Josh on our team!

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    Asad
    January 30th, 2019 Plano, TX DETAILS
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    Josh was super helpful! He answered all my questions and went the extra mile to make sure I got what I needed. Amazing customer service experience.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the great review, Asad!

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    Ginevra
    January 25th, 2019 Portland, OR DETAILS
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    Denisa was really helpful and responsive in getting my unique situation addressed.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    Jess
    January 24th, 2019 Nashville, TN DETAILS
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    Account specialist Josh S was very helpful in Answering a question I had related to a recent statement .

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    StaciG
    January 24th, 2019 Caldwell, ID DETAILS
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    Just what a small business owner needs to help reach their goals and keep serving clients when they need it!

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review! We look forward to continually earning your business!

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    hms
    January 24th, 2019 Brooklyn, NY

    they give a quick response and their customer service is great

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    Tony D
    January 24th, 2019 Phoenix, AZ DETAILS
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    Josh was great, quickly resolved my concerns and answered my questions.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    Tim C.
    January 24th, 2019 New Iberia, LA DETAILS
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    We called Kabbage about a payment issue (that was out of our control). Jennifer T. helped us resolve our issue. She was courteous, professional, and very helpful. Jennifer is an excellent asset to Kabbage!

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the wonderful review!

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    Don
    January 24th, 2019 Summerville, SC DETAILS
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    Kabbage has been great and working with Josh has been fantastic. He was helpful and the service and information was great.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the review!

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    Kathleen Schuckman
    January 24th, 2019 Quincy, IL DETAILS
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    I requested a deferral for a payment. Your representative, Shannon, was very efficient and gave an easy to understand explanation of my options. She was very polite and friendly, and I was quite satisfied with the service I received.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the wonderful review!

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    Randy H
    January 24th, 2019 Brighton, MI DETAILS
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    Great people and great service! They were as always helpful and easy to deal with. I would recommend Kabbage to anyone looking for business funding. My only wish would be for a larger amount of available credit. I've been with them for several years now and have benefited from the access of funds many times.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the great review! We are proud to partner with you and your business!

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    Bruce
    January 23rd, 2019 Worcester, MA DETAILS
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    My experience with Kabbage has been excellent. Matthew has been very helpful, very professional , and a complete gentleman. Matthew took care of the account issue we were having and got our account up and running. Thank You Matthew for your professional expertise Bruce LaBoffa

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    Reply from Kabbage

    Jan 24, 2019

    Thanks for the wonderful review, Bruce!

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    Adam J.
    January 23rd, 2019 Layton, UT DETAILS
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    Mia D and Brandon L. have been excellent to work with. Responsive and very dedicated to customer service!

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    Reply from Kabbage

    Jan 24, 2019

    Thanks for the review, Adam!

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    Elle E.
    January 23rd, 2019 North Hollywood, CA DETAILS
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    I know they are on the more expensive side, but they are prompt, professional, and very upfront with their fees and interest, so you know exactly what you are getting into. I consider Kabbage my lifeline with my start up, and they have been nothing but a godsend to me in tighter times. My rep, Emma B., couldn’t have been more attentive, helpful, and communicative.

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    Reply from Kabbage

    Jan 24, 2019

    Thank you for the review! We are proud to partner with you and your business!

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    Gennady Shvartsman
    January 23rd, 2019 Denville, NJ DETAILS
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    Very nice and efficient service! Fast and to the point

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    Reply from Kabbage

    Jan 24, 2019

    Thanks for the review!

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    Cindy Smith
    January 22nd, 2019 Lafayette, IN DETAILS
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    I really appreciate the information Jared L. was able to provide for me. If I were rating only him it would most definitely be 5 stars. However, my call was based on the fact my account rep. could not tell me the amount I need to pay in order to pay off my first loan. I find this odd and further did not attempt to get the answer rather had me take time to call.

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    Reply from Kabbage

    Jan 23, 2019

    Hi Cindy, thank you for you the review! And for the feedback on your account rep. I will look into your account and forward it to our internal team for evaluation on training. Thanks again for the feedback!

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    Happy Customer
    January 22nd, 2019 DETAILS
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    Zelenka was very courteous and extemely helpful today. She was extremely knowledgeable about the issue I was experiencing and quickly provided the information I needed.

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    Reply from Kabbage

    Jan 24, 2019

    Thanks for the great review!

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