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Kabbage

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Kabbage

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$100 Guarantee
  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fees

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's loaning paradigm is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. 

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    4.8

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    473 Reviews

    Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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    JAMES A KUEHL
    December 27th, 2018 Bolingbrook, IL DETAILS
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    Patty was a huge help and the issue with my account was resolved in minutes. Thank you!!

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Nathan B
    December 26th, 2018 Pompano Beach, FL DETAILS
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    Really accommodating and friendly to work with

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Christy
    December 26th, 2018 Statesboro, GA DETAILS
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    I have had exceptional service with Kabbage..... The fees are nothing like other companies that have solicited business... With their short term loans you are not committing to years of "fees" or interest... you know the full cost upfront and in a tight time if you need to float for a few months... this is the best option I have heard of by far! The customer service is exceptional. Hold up your end of the bargain and make payments on time and you can have a relationship for a significant period of time... My most recent customer service experience was with a lovely you lady Zelenka... she resolved my issue and I was off the phone in a minute or two.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the wonderful review, Christy! We are proud to partner with you and your business!

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    Jonathan owens
    December 26th, 2018 Whitesburg, GA DETAILS
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    I called in this morning and spoke with Sami and she was so nice,professional,and helpful.great dealing with people like her.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Renee
    December 26th, 2018 Santa Ana, CA DETAILS
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    Kabbage has been so easy to acquire the Line of Credit and then to utilize it. In addition, I recently needed a letter of verification for our LOC and Sami was so helpful and sweet helping me out to secure the document. I would and have recommended Kabbage to others. Thank you!

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review, Renee! We look forward to continually earning your business!

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    Vir
    December 26th, 2018 Apex, NC DETAILS
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    Nice company, nice employee ((SAMI) she is the best. She handled my question like a professional

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Brian mantei
    December 26th, 2018 Thompson Falls, MT DETAILS
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    I called to get the address so that I can mail a check you pay off my loan and my help me she was very helpful and we visited for a minute about my business plans etc she was a very polite and nice customer service agent

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    William Patterson
    December 26th, 2018 Owings, MD DETAILS
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    I was presently surprised to call into Kabbage and get Mathew on the line. Particularly because it was well after close of business for the majority. I needed monthly statements from Jan 2017-Jan 2018. Mathew ablidged me within 30minutes researched and delivered the info. I am thankful to you and Kabbage should be thankful as well to have someone as you. Warm Regards Mathew William Patterson

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the wonderful review, Matthew! We are thrilled to know that you had a great experience with Kabbage.

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    Kevin Kennon
    December 26th, 2018 New York, NY DETAILS
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    Josh was terrific. Great guy! The epitome of the professional staff with a personal commitment to better customer service.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the wonderful review!

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    Dan Hern
    December 26th, 2018 DETAILS
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    I have used Kabbage for the last few years, As a small business owner its always good to have access to cash. I have been help by Jared L. in more than one occasion and I must say he is truly a great account manager.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Rick Marabini
    December 21st, 2018 Miami, FL DETAILS
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    Kabbage has been my best partner in business with the best rates I was able to build up our business every year there customer support is always on point special thanks to Shannon.... Rick

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    DL
    December 21st, 2018 Houston, TX DETAILS
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    Walked me right through my mistake and handled it easily. Knew the answers to all my questions. Great job!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Hector Rosario
    December 21st, 2018 Bakersfield, CA

    Emily S does make a great job. She respond with quick and accurate manner my request. I appreciated that a lot.

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    Reply from Kabbage

    Dec 03, 2018

    Thanks for the review. We are delighted to know you had a great experience with Kabbage!

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    Toni DeMello​
    December 26th, 2018 Hilo, HI DETAILS
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    Called for help in changing my payment date on 12/12/18, and SAMI was extremely helpful in being able to coordinate the change. Thank you.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Importacar
    December 21st, 2018 Madison, NC DETAILS
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    Thank you for your help today, I spoke with Emma B and she was extremely helpful and very nice! Keep up the great work!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Katey
    December 21st, 2018 Frederick, MD DETAILS
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    Thank you, Sami. I talked to several people today and Sami was the only want to help me. She made my Christmas way less stressful and I am incredibly grateful!!!!!!

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    Reply from Kabbage

    Dec 21, 2018

    Hi Katey, thanks for the review. Terribly sorry for the previous experience, but happy to hear you had a great experience with Sami. I will look into your history and see if there are any learnings for us.

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    Mark
    December 21st, 2018 Lithia, FL DETAILS
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    I recently dealt with Michael and Jared with an issue on my account. It was a real pleasure speaking with the both of them. They were both very well-informed and obviously very professional. The customer service skills were both excellent!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review, Mark! We are thrilled to hear you had a good experience with Kabbage!

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    Gary
    December 21st, 2018 Pittsburgh, PA DETAILS
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    Called in with questions about my account Christian was very helpful and extremely nice to work with.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review, Gary!

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    Thomas R Huzella
    December 21st, 2018 Alexandria, VA DETAILS
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    Caitlyn gets 10 stars, not the lowly 5. We worked out me making my January payment about 13 days earlier in less than a minute. I then told her a couple of cute stories in that she was flying to La Guardia for Christmas and she like hundreds if not thousands before me said that I should write a book about all the crazy and sometimes amazing things I have done during my life. Kabbage is not the cheapest money around but the customer service is great. Someday I hope to have and keep a -0- balance with you all but silver is finally rising and if the shorts get squeezed just like the people who bought stock on margin are right now, silver could go to ......pick a number!! $25.00/oz, $50.00/oz or higher yet. Merry Christmas to all the Kabbagers!! Have a great holiday and I personally wish each and every one of you a happy, healthy and prosperous 2019!! Tom Huzella tomscheboy1213 on eBay

    Kabbage Logo

    Reply from Kabbage

    Dec 21, 2018

    Thanks for the wonderful review, Thomas! We wish you a very lovely holiday season!!

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    Gavin and Mark
    December 21st, 2018 Cleveland, OH

    Kabbage is awesome.There is so much out there but only one kabbage we’re so happy to to have these terms as well as true customer service our rep Morgan was the best.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the great review!

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    Michael Lowery
    December 21st, 2018 Bellevue, NE DETAILS
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    Emma B. She is the greatest, she answered all questions and delivered everything we talked about on my account. Out of 5 star rating, she deserves a 6 star.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review. We are thrilled to know you had a great experience with us!

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    JACK SKAGERBERG
    December 21st, 2018 Houston, TX DETAILS
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    Kabbage contacted me about a year ago in a very professional manner. They maintained regular communication. When I made a loan request they processed it expeditiously. Brendan was vert intuitive and knew exactly what I was asking in order to clarify my application. Very intelligent.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review, Jack. We look forward to continuously earning your business!

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    Bobby Butts
    December 21st, 2018 South Holland, IL DETAILS
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    My Rep(Josh) was very thorough and helpful

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Matt w
    December 21st, 2018 Henderson, KY DETAILS
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    Josh was a great help tonight. He was very professional and super friendly!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Ashish V
    December 21st, 2018 Sugar Land, TX DETAILS
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    Sami D. was wonderful to speak with! She was patient and efficient

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Mitchie Mutyambizi
    December 21st, 2018 Atlanta, GA DETAILS
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    Brandon was really the best. I had called in a few days before him and the experience was not the best. He was helpful showed concern and my opinion of Kabbage has changed. Great conscientious young man and a credit to your organization

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the wonderful review! I do want to apologize for the first experience though and will look into your history and identify potential changes.

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    Mike
    December 21st, 2018 East Brunswick, NJ DETAILS
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    I called regarding a payment due on my account and Emma B. was able to help me and made it very easy for me.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    peter reganato
    December 19th, 2018 Ramsey, NJ DETAILS
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    I was very pleased with the courteous and professional manner which my request for a 2 day extension on payment was handled by the customer service rep - Jared. The delay was a result of a delay in a wire processing from one of my customers and I was concerned the wire wouldn't get through on time, and asked for the extension, which I received with no penalties. Thank you Telecom Support Specialists

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    duane herndon
    December 19th, 2018 Fayetteville, NC

    Excellent customer service very helpful and fast to answer and assist with issues PATTY was awsome

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review, Duane!

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    Cindy Zabala
    December 19th, 2018 Miami, FL DETAILS
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    It has been a great experience working with Kabbage, they have a good response time and great customer service. I have been working with Mr. Jared L, and he has been great with my account, helpful and able to resolve my issues in a timely manner. Highly recommended.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review. We are thrilled to know you had a good experience with us!

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    Rick Richman
    December 19th, 2018 San Francisco, CA DETAILS
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    Becca solved my issue and easily explained everything. Excellent experience.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Edward Burns
    December 19th, 2018 Bluffton, IN DETAILS
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    Had an issue with which Bank my funds were going to. Becca solved the problem quickly and efficiently. Extremely friendly customer care.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Todd Hines
    December 27th, 2018 Summerville, SC DETAILS
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    Caitlyn was pleasant, knowledgeable and quick with the information I needed. Fantastic Kabbage representative.

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    Reply from Kabbage

    Dec 28, 2018

    Thanks for the review!

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    Ewa Bonini
    December 18th, 2018 Inverness, CA DETAILS
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    I just updated new business information in the system and Jared was very helpful with that, very knowledgeable. He was very friendly and respectful , he understood all my questions and resolved all of them in a good way. I’m very pleased with the service. Thank you . E

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review. We are thrilled to know you had a great experience with Kabbage!

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    Technoco Inc
    December 18th, 2018 Matteson, IL DETAILS
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    Kabbage has been incredibly helpful to my company. Emma B was awesome and explained everything clearly!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Rick S
    December 18th, 2018 Howell, MI DETAILS
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    I spoke with Jared for about 10 minutes or so. He was very helpful & clearly spelled out my options. His follow up email was very prompt. It was a pleasure talking to him.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Ben F
    December 17th, 2018 Ponte Vedra, FL DETAILS
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    Great ease of use with online services but also offer excellent customer service support on the phone. I have spoken with Jeff T on two occasions and have had a very good experience. Very professional and courteous!

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review, Ben!

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    Steve akin
    December 17th, 2018 Denton, TX DETAILS
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    My experience with Kabbage has been outstanding and want to Thank Patty especially for immediate help and professionalism. Patty truly made me feel special. Thanks

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the wonderful review! We are delighted to know you had a good experience with us!

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    A Priceless Renovation
    December 17th, 2018 Cincinnati, OH

    The customer service woman Emma B. Really helped me understand how this line of credit works.

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

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    Natalia Izquierdo
    December 17th, 2018 Miami, FL DETAILS
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    My experience was amazing today. I called in for a change and Jared took care of it right away. Great customer service

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review!

    Helpful?