Kabbage is facilitating the distribution of CARES funds through the Paycheck Protection Program (PPP) 

On behalf of one or more approved U.S. Small Business Association (SBA) lenders, Kabbage is offering PPP loans via a simple online Kabbage application. Loan agreements under this program will be submitted to the SBA for approval and disbursement of funds. 

The interest rate for this loan is 1% with a six-month loan payment deferment and a maturity of two years for repayment. The loan provides economic relief for costs incurred from February 15 to June 30, 2020.

Kabbage is also offering a low-rate gift card sales option to small businesses at this time. If you sign up for Kabbage Payments™, you will get a unique URL from which customers can buy online gift certificates in the amount of $15–$500. Until June 2020, you pay 2.25% per card transaction and 2.5% per gift certificate transaction. 

Kabbage continues to offer line of credit small business loans with less of a focus on personal credit than that of a traditional bank or credit union. 

Kabbage is a lending program based in Atlanta, Georgia, that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data — not manual forms — to automatically assess qualification.

Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k per year or $4,200 per month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory.

Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and cover unexpected expenses.

Those who choose Kabbage business loans should remember that funding is not available to startups.  

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Cash Flow Insights
  • Kabbage Desktop and Mobile App
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6- and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5–10 percent interest rates
  • Good resources
  • No minimum credit score needed; Kabbage weighs your personal credit score as less significant than some other lenders

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7–10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to your Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Cash Flow Insights

Kabbage can help business owners understand crucial data with the Kabbage Insights™ tool. This tool brings together your checking account and other bank account information in one place so you can see the big picture of your business performance and cash flow patterns. Furthermore, it can generate balance forecasts and alerts that can inform your decisions as you prepare for future opportunities and needs. 

Kabbage Desktop and Mobile App

Users can apply for funding and manage their business line of credit through the Kabbage mobile app and desktop version. The option for mobile usage is paramount for businesses that want to stay competitive, and the Kabbage mobile app averages 4+ stars by mobile reviewers for its utility.

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee
  • Exclusions

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses.

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

Exclusions

Like most online lenders, Kabbage does mention a few industries that aren't eligible for funding:

  • Marijuana/CBD companies
  • Firearms
  • Gambling
  • Financial institutions
  • Lending organizations
  • Nonprofits

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer.

Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

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User Reviews

Star Rating

4.8
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1,007 Reviews

Review Breakdown

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Legendary Glitter

April 28th, 2020 Sterling Heights, MI DETAILS arrow_drop_down
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Jules has been a huge help during this COVID19 pandemic. She was quick to respond to my email after I was unable to get through via phone. Her assistance helped my business tremendously and I am very appreciative of her, and Kabbage altogether. I will forever be a customer! THANK YOU!

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Jim L.

April 26th, 2020 Katy, TX DETAILS arrow_drop_down
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Jules was a tremendous help with deferring my loan payment that is due 4/28. Thank you Kabbage team for being so kind and considerate during this Corbid 19 pandemic. Our family is very appreciative of Kabbage and Jules.

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GV

April 26th, 2020 Orlando, FL DETAILS arrow_drop_down
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Due to Covid-19, I have been experiencing a temporary financial hardship. When reaching out for assistance, Ryan W. was quick to respond and helped me by applying the "Skip a payment" for my loan this month. This will allow me to get back on my feet and I greatly appreciate his expeditious service!!

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Petersounds

April 25th, 2020 West Covina, CA DETAILS arrow_drop_down
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Great customer service, thanks Jules (Kabbage team)was helping for the loan extended.

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jean louks

April 24th, 2020 Henderson, NV DETAILS arrow_drop_down
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Ryan W. Was really understanding and helpfull

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AROMAZ HOME IMPROVMENT, INC

April 23rd, 2020 Cape May, NJ

Ryan, the person answering the phone was helpfull and really great. I would give him a 10 star.

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John De Hoyos, DPT

April 22nd, 2020 Caldwell, NJ

Mr. Ryan W. was the best and most knowledgeable that I have ever talk in my PPP application process. Kabbage hires the best people I Think.

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Stephen

April 21st, 2020 , DETAILS arrow_drop_down
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Thanks to Jules for the help with payment deferral!

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Bryan L

April 21st, 2020 Owings, MD DETAILS arrow_drop_down
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Ryan W. with Kabbage got back to me right away with help on my loan, this was a great relief of stress to me in this terrible time with the Covid 19 crisis. Thank you

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Jeffery S Bush

April 21st, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Jules is the best. She is very knowledgeable and helpful. She also has a friendly demeanor that was refreshing.

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J. Valentino

April 21st, 2020 Scottsdale, AZ DETAILS arrow_drop_down
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Long time customer. I had a health insurance bill due, but decided to pay Kabbage, figuring I'd be able to take the money out via my credit line. Unfortunately, the moment I made my on time payment, they immediately shut off my credit line. No warning, no nothing. Just a boilerplate letter talking about "tough times they've fallen on, etc." They will be receiving bailouts from the government, no doubt. But, they don't care about YOU as a person or customer. No loyalty, no respect. They'll cut off the relationship with you faster than you can say Kabbage. I say, good. Chances are, their greed is their downfall. If there's a silver lining about the coronavirus, it's that it will weed out lousy companies like this. Remember: He who hastens to get rich will not go unpunished. 0 stars.

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Ivan Rivera

April 20th, 2020 Kissimmee, FL DETAILS arrow_drop_down
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Kabbage was extremely helpful. They helped me postpone my April payment due to the COVID-19 situation. Jules, the customer service rep I worked with, was very helpful and calming from the very start. I was very worried that our existing payment would be the catalyst to our downfall and we were going to be in big trouble. I highly recommend Kabbage to every small business owner.

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Webster Groves Garden Cafe

April 20th, 2020 St Louis, MO DETAILS arrow_drop_down
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When i need a little help to get me through low profit times , Kabbage has always beren there! Jules is very professional and calm during a very stressful situation. It was so helpful and reassuring to work with her.

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BFJ

April 19th, 2020 Salida, CA DETAILS arrow_drop_down
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Jules is excellent, prompt, precise, and gives you the help you need. Hilda Bella Fashion Jewelry

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Dana

April 15th, 2020 Baraboo, WI

Nothing so far We have tried to do our PPP loan through them and from the first day we could not get a hold of them and have left over thirty messages and sent emails and get no response. We feel we are going to miss out on this money because of the lack of help we have gotten from them, My husband recently was in a terrible accident and is in a wheelchair and this is our saving grace but I can not get help from them. I had a business and I did the same forms through a different lender and it went very fast and they continuously contacted you back. It was 100% easier to deal with!

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Bob Z

April 14th, 2020 Mesa, AZ DETAILS arrow_drop_down
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Kabbage was extremely helpful without making me feel like I was doing something wrong. They helped me postpone my April payment due to the COVID-19 situation. Stephanie W., the customer service rep I worked with, was calming from the very start. I was very worried that my business was going to be in trouble. I highly recommend Kabbage to every business owner. They are different and that's a good thing.

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Small Business in Boston

April 14th, 2020 Arlington, MA DETAILS arrow_drop_down
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I've been a long time customer of Kabbage and needed to work directly with the support team given these difficult times. It did take multiple attempts to reach the team, but when I did, I was glad to be connected with Jules. Jules took responsibility for Kabbage's challenges in keeping up with customer inquiries. She then walked me through options. I'm writing this review as a reminder that when people work together we are more likely to get through these challenges. I admit I was grumpy when I couldn't get through to Kabbage after about 5 attempts. Then talking to a person and understanding the challenges reminded me if we understand all sides, we may be able to team up and find practical solutions. Jules didn't have to have a positive and problem solving mindset. She could have been overwhelmed and that would have been understandable. That said, I'm writing a review to acknowledge it's the people side and a positive spirit that will help us all.

Kabbage Logo

Reply from Kabbage

Apr 23, 2019

Thanks for taking the time to leave a review!

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Zahoor

April 14th, 2020 Ashburn, VA DETAILS arrow_drop_down
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Excellent Customer Service from Jules at Kabbage. Thank You!! She is very attentive, good listener and she did all she could to help me out. Kabbage is Highly Recommended in terms of flexibility, clear communication and customer Service. I feel like I am in total control when dealing with Kabbage as there are no surprises along the way.

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Deano

April 13th, 2020 New Hope, PA DETAILS arrow_drop_down
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Awesome customer service! Especially with everything going on my rep Jules was very helpful and made sure she took care of me as best she could and thats all you can ask for.

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Joe Coscarelli

April 13th, 2020 Delray Beach, FL DETAILS arrow_drop_down
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So far excellent customer communications

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Aegle Group

April 13th, 2020 Grosse Pointe, MI DETAILS arrow_drop_down
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Jules was extremely helpful and attentive to my company’s circumstances and provided the right solution for me. Excellence!

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Andrew Castellanos

April 11th, 2020 San Anselmo, CA DETAILS arrow_drop_down
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Amber H went over and beyond to find the answers I needed for my loan. She was very helpful. A

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Randy

April 11th, 2020 Commerce, MI DETAILS arrow_drop_down
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Ryan W was extremely helpful in resolving my issues with my payment due date with Kabbage and getting me connected with the PPP small business loan process. Thanks Ryan, certainly did appreciate the help.

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David Disraeli

April 8th, 2020 Cedar Park, TX DETAILS arrow_drop_down
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The unbelievable company, employees, portal, service, I would give ten stars if I could.

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lenrock

April 8th, 2020 Belleville, MI DETAILS arrow_drop_down
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My business is suffering with the Covid-19 mandatory shutdown. I have zero dollars coming in at this time. I’ve never missed a payment in my life to anyone. I called Jules at Kabbage about a payment deferral. Jules was incredibly helpful and compassionate. She alleviated a lot of my worry until we get thru this terrible business time. I’m beyond satisfied. Thank you Jules and thank you Kabbage. CB/Hubbard, Ohio

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Michelle Everhart-Powers

April 7th, 2020 Sacramento, CA DETAILS arrow_drop_down
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Wonderful customer service. Easy service to use.

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Lisa Rhodes

April 7th, 2020 Chicago, IL DETAILS arrow_drop_down
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Stephanie was great in solving our problem today. She was cordial &courteous throughout the entire call. Helped solve our problem.

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Freddie R Farley

April 4th, 2020 Mansfield, TX DETAILS arrow_drop_down
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Due to the Corvid-19 virus my small business in Aircraft management suffered instant lack of income. I worked with Jules at the Kabbage to to rearrange my payments while still giving me access to cash. She was great in assisting me in helping to keep my business afloat. Thank you Jules and the Kabbage team.

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Nat

April 4th, 2020 Orlando, FL DETAILS arrow_drop_down
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I've used Kabbage for about 2 years and during the COVID-19 epidemic, I find it extremely unethical that the company has revoked credit lines for all of its small business clients. After repeated calls, voicemails, and emails, I have not received any response from the company on any of my questions. I sent my first email to customer service on 03/19/20 and as of today, 04/04/20, I have not received a response from any customer service team member. Customer service has been unavailable for the past several weeks. This is completely unethical practice and I would not recommend any small business or entrepreneur use this service.

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Amani Francis

April 1st, 2020 Houston, TX DETAILS arrow_drop_down
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Kabbage has made getting my business off the ground much easier!

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Peter Lareau

March 31st, 2020 Granby, CT DETAILS arrow_drop_down
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I had trouble making this months payment. I called, and Jules was extremely helpful and understanding. I really appreciate that. Thanks Jules.

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Nisey Baylor

March 30th, 2020 Washington, DC DETAILS arrow_drop_down
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I have been using Kabbage for years now! Because of my mistakes in biz. I had to pay the price using a product that is over priced & not really that friendly. I did it because it was easy! Since the world 🌎 had a Pandemic Virus 🦠 you would think your Co. would loosen up on your good regular customers! Instead you threw me to the curb! I am a survivor I anit been in biz for over 25 years for nothing, some big biz. Don’t survive, I only asked for a push back date! & you had nothing to offer! Truthfully TV & those phoney celebrations sold kabbage to me! Even with this pandemic I will pay you before I pay my mortgage because of your greed Sr. But remember good old Karma! You may not make it threw this! But I will!

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Lisa Martucci

March 30th, 2020 Fort Lauderdale, FL DETAILS arrow_drop_down
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My company's overall experience with Kabbage has been seamless since we began using them for our line of credit. We are subcontractors that at times need to wait 30 - 45 days for payment from our contractors so the upfront Kabbage money allows us to continue to buy material and pay our employees while waiting for funding. Because of Covid-19 we are forced to shut operations until ???. I called customer service and my call was answered under 3 minutes. Zelenka, was not only extremely helpful but very empathetic. Kabbage has agreed to deferred our April payment due and waive any late fees which is a huge burden off my shoulders. Overall it was a very pleasant experience during a very unpleasant scenario.

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Carlo Dimaisip

March 30th, 2020 Reno, NV DETAILS arrow_drop_down
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Kabbage has always been and continues to be a great partner in helping me to run my business. Diane L in particular was so compassionate and her empathy was something not normally exhibited with partners with whom I normally conduct business. She really helped me feel so much better about this whole pandemic situation and I am grateful. Simply put, she gave me a reason that day to be confident and that the Kabbage team cares about my success (survivial at this point). Thank you Diane L! -Carlo Dimaisip

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LaToya

March 30th, 2020 Carrollton, TX DETAILS arrow_drop_down
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During this time of the Coronavirus, Kabbage has been really understanding. I spoke with Zelenka and she was a joy to speak to! She was uplifting and truly showed that Kabbage cares during this time of difficulty! Kabbage is awesome!

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Emmyjeep2

March 29th, 2020 Walpole, MA DETAILS arrow_drop_down
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They got back to me right away with an answer and it helped me out tremendously!

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Vika Golovanova

March 26th, 2020 Corona, CA DETAILS arrow_drop_down
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Marcus provided excellent service and quickly came up with the solution that worked well for us. Thank you!

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Amaris N Wendelburg

March 26th, 2020 Friendswood, TX DETAILS arrow_drop_down
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I had no idea your staff would be so helpful. Jared L. quickly understood what I needed and sent me an email with my requested information. I am so thankful for this level of customer service!

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Lufthansia Lomax

March 25th, 2020 Roswell, GA DETAILS arrow_drop_down
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I called to today to discuss matters regarding my account and was fortunate to get Zelenka. A fabulous CSR that really went above and beyond to get my account squared away and she also brightened up a horrible day I was having. I really appreciate her thoughtfulness and her sincerity. I would hire her for my firm in a heartbeat. Kabbage, you have a diamond.

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Brian James

March 25th, 2020 Valparaiso, IN DETAILS arrow_drop_down
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Kabbage has shown that they are there for you in the good times and the bad. Despite what they are also dealing with the Rep I spoke to Jules was kind and understanding. Thank you Jules and Kabbage

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Izakaya Yoki

March 23rd, 2020 South San Francisco, CA DETAILS arrow_drop_down
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It was great! Jared L provided above and beyond customer service during the toughest time as a restaurant owner. His assistance truly made my day. Thank you so much! @yoki

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Reply from Kabbage

Mar 24, 2020

Thanks so much for your review!

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Shirish D.

March 23rd, 2020 Atlanta, GA DETAILS arrow_drop_down
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I had an issue with extension of payment. I discussed this matter with Customer Support Representative (Matt R.). Matt went above and beyond to assist and resolve the issue. He was very helpful, courteous and understanding. I applaud Kabbage for outstanding customer support.

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Reply from Kabbage

Mar 24, 2020

We appreciate your honest feedback!

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Melody S

March 23rd, 2020 Newport Beach, CA DETAILS arrow_drop_down
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Today I spoke to Marcus C. and he kindly answered ALL my questions that I had about my account and payments. He took his time to explain everything clearly, which I truly appreciated!

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Reply from Kabbage

Mar 24, 2020

We appreciate it! Thanks for choosing Kabbage as the funding partner for your small business!

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nmini

March 23rd, 2020 Le Locle, NE DETAILS arrow_drop_down
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Jules P. Has been extremely helpful during these trying times and I’m so thankful for her support and understanding. It’s people like her that make me feel like I can grow with Kabbage!

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Reply from Kabbage

Mar 24, 2020

Thank you for your review!

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Carla Albarran

March 22nd, 2020 Hialeah, FL DETAILS arrow_drop_down
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Really good company loan. Not too high interest rates.

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Reply from Kabbage

Mar 24, 2020

We appreciate this feedback! Thank you!

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Daryl Goodwin

March 21st, 2020 Marietta, GA DETAILS arrow_drop_down
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Ryan W. was very professional and helpful.

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Reply from Kabbage

Mar 24, 2020

We appreciate your review! Thanks Daryl!

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Chris D.

March 20th, 2020 Carlsbad, CA DETAILS arrow_drop_down
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Ryan W. did a great job and was very helpful in assisting me. Very sharp, friendly and followed up as promised on my matter.

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Reply from Kabbage

Mar 24, 2020

We appreciate this review!

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Marcus V

March 20th, 2020 San Jose, CA DETAILS arrow_drop_down
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Along with the phenomenal service and support provided by Amber H and the entire Kabbage Team, I feel this is a partnership that continues to grow due to the relentless efforts of your Team. On behalf of myself and the small business I am proud to share with the community, thank you.

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Reply from Kabbage

Mar 24, 2020

Thanks for your feedback!

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Matthew Floeter

March 20th, 2020 Orlando, FL

Morgan in customer service was responsive and provided excellent customer service. I was appreciative to speak with an actual person .

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Reply from Kabbage

Mar 24, 2020

Thanks so much!

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JILL WEINBERG

March 19th, 2020 New York, NY DETAILS arrow_drop_down
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Spoke to Jared today, he was incredibly helpful and professional. Excellent customer service !!!!

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Reply from Kabbage

Mar 24, 2020

We appreciate this great review!