Kabbage is facilitating the distribution of CARES funds through the Paycheck Protection Program (PPP) 

On behalf of one or more approved U.S. Small Business Association (SBA) lenders, Kabbage is offering PPP loans via a simple online Kabbage application. Loan agreements under this program will be submitted to the SBA for approval and disbursement of funds. 

The interest rate for this loan is 1% with a six-month loan payment deferment and a maturity of two years for repayment. The loan provides economic relief for costs incurred from February 15 to June 30, 2020.

Kabbage is also offering a low-rate gift card sales option to small businesses at this time. If you sign up for Kabbage Payments™, you will get a unique URL from which customers can buy online gift certificates in the amount of $15–$500. Until June 2020, you pay 2.25% per card transaction and 2.5% per gift certificate transaction. 

Kabbage continues to offer line of credit small business loans with less of a focus on personal credit than that of a traditional bank or credit union. 

Kabbage is a lending program based in Atlanta, Georgia, that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data — not manual forms — to automatically assess qualification.

Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k per year or $4,200 per month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory.

Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and cover unexpected expenses.

Those who choose Kabbage business loans should remember that funding is not available to startups.  

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Cash Flow Insights
  • Kabbage Desktop and Mobile App
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6- and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5–10 percent interest rates
  • Good resources
  • No minimum credit score needed; Kabbage weighs your personal credit score as less significant than some other lenders

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7–10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to your Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Cash Flow Insights

Kabbage can help business owners understand crucial data with the Kabbage Insights™ tool. This tool brings together your checking account and other bank account information in one place so you can see the big picture of your business performance and cash flow patterns. Furthermore, it can generate balance forecasts and alerts that can inform your decisions as you prepare for future opportunities and needs. 

Kabbage Desktop and Mobile App

Users can apply for funding and manage their business line of credit through the Kabbage mobile app and desktop version. The option for mobile usage is paramount for businesses that want to stay competitive, and the Kabbage mobile app averages 4+ stars by mobile reviewers for its utility.

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee
  • Exclusions

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses.

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

Exclusions

Like most online lenders, Kabbage does mention a few industries that aren't eligible for funding:

  • Marijuana/CBD companies
  • Firearms
  • Gambling
  • Financial institutions
  • Lending organizations
  • Nonprofits

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer.

Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

Why Can I Trust Bestcompany.com arrow_drop_down

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

Learn More

User Reviews

Star Rating

4.8
starstarstarstarstar_half

1,000 Reviews

Review Breakdown

5 star
88%
4 star
9%
3 star
1%
2 star
0%
1 star
2%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar

Larry Graham

October 22nd, 2018 Spring, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've always experienced great customer service with Kabbage, tonight was no different, Josh took my call, handled my issue politely and promptly and professionally! Couldn't ask for anything more!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you for your feedback Larry. We appreciate you!

starstarstarstarstar

The ECO Home Company

October 21st, 2018 Orlando, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed help on my existing loan. Jared was extremely professional, helpful and efficient!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Awesome! Thanks so much!

starstarstarstarstar

Debra Morth

October 19th, 2018 Canyon Country, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Josh is the best! 100 stars! I called for a quick question regarding my account- nothing big but he treated me like a million dollar customer giving me excellent, compassionate and professional service and reassurance that my account is alert free and all is well! Kabbbage is great! Josh is an asset to ur company! Thank u!!!!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

We love hearing that you are getting the care you deserve. Thank you!

starstarstarstarstar_border

Jacqueline Lagrega

October 19th, 2018 Patchogue, NY DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jared was very helpful and knowledgeable in helping me resolve my issue.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you so much Jacqueline!

starstarstarstarstar

Hector

October 18th, 2018 Springfield, MA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Zelenka was professional and informative. I needed a grace period to meet my payment due. The terms were easy to understand. Kabbages' line of credit helps me meet deadlines with speed and efficiency.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

We look forward to our growing partnership with you!

starstarstarstarstar

Allen Mueller

October 18th, 2018 Atlanta, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage has an efficient system for providing working capital lines to small business. I've funded my business three times over the past two years, and every transaction call and interaction has been easy and stress-free. Today I called and spoke with Josh in customer service. Kabbage support is easier to access and better staffed than most financial institutions, with real customer support from an intelligent person who takes care of your query and answers all your questions. Plus, it's nice to not have to sift through a multilayered phone tree telling you everything you already know - just to get in touch with a human.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you so much for such a detailed review. Your happiness is our top priority!

starstarstarstarstar_border

Chris

October 18th, 2018 Ventura, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jared was a great help with a digital Snafu I had with my Kabbage Account... Thanks so much Jared...

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank YOU Chris!

starstarstarstarstar

Brittney

October 18th, 2018 Los Angeles, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Zelenka was amazing with me when I called to change my payment date of the loan. She helped me and took care of my needs and was personable and sweet.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Hi Brittney! Thank you so much!

starstarstarstarstar

Kelly Mack

October 17th, 2018 Dumont, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Today I had the pleasure of speaking with Josh S in Customer Service. He was able to help me by adjusting the payment schedule of our loan. He was very willing to help in any way possible and did so.

Kabbage Logo

Reply from Kabbage

Oct 17, 2018

Hi Kelly! This is wonderful to hear. Thank you so much for being such an awesome customer!

starstarstarstarstar

John Yori

October 16th, 2018 Accokeek, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

In this day and age where customer service seems to be a thinking of the past, it's so refreshing to talk to a very patient, thoughtful and knowledgeable person who actually likes her job and cares about the clients who contact her. You can't buy this kind of dedication!

Kabbage Logo

Reply from Kabbage

Oct 17, 2018

We love this John. Thank you for taking the time to share your experience. :)

starstarstarstarstar

GAVIN GEAR

October 15th, 2018 Monterey, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Zelenka H - I want this very nice professional lady to teach my grandkid how to speak professionally. Zelenka lifted my day and represented Kabbage in an excellent manner. Thank you Zelenka

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

This is hilarious Gavin- thank you so much for this lovely review!

starstarstarstarstar

Nancy

October 15th, 2018 Birmingham, AL DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I emailed on a Sunday night and said that we would not have the funds to pay our bill until for three days after it was due. Sam S. answered Monday morning and granted a three day deferral. We appreciate it.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Nancy- Thank you so much for telling us about your experience!

starstarstarstarstar

MUglialoro

October 13th, 2018 Tampa, FL DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Love EVERYTHING about them, but they should start reducing fees for 'vested' borrowers as there are many other options out there now.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hello- Thank you so much for your honest feedback. We take customer feedback seriously and will be passing your comments to the appropriate teams!

starstarstarstarstar_border

gary

October 13th, 2018 Jersey Shore, PA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

recently had an issue where my bank reversed my payment. I immediatly contacted the customer support number to get the matter corrected. Both Jeff and josh gave me relief in getting the matter resolved. Both phone contact and support via email advised me how to move forward and correct the matter. Thanks to them i received peace of mind .

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Gary- Thank you so much!

starstar_borderstar_borderstar_borderstar_border

Not Worth It

October 12th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Would not recommend their services unless you have a lot of time to waste.

starstarstarstarstar

Kendon Greene

October 12th, 2018 DeSoto, TX

Jared was awesome!!! He walked me through the entire process with care and patience.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Kendon- Thank you so much for the great feedback!

starstarstarstarstar_border

Ernesto Chavez

October 11th, 2018 Lake Worth, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstar_borderstar_border

We had a situation with our account and we needed fast response. Time was of the essence. Spoke with Whitley on the phone and she was able to resolve the challenge in minutes. Thank you so much Whitley. Excellent customer service.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hello! We apologize for any issues you incurred, but are so happy that we were able to resolve your issues in a timely manner!

starstarstarstarstar

Jay

October 11th, 2018 Stuart, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Had an issue getting into my Kabbage app. Whitney was able to quickly resolve the issue and corrected it within a few seconds.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Jay- Awesome, thank you so much!

starstarstarstarstar

Alex

October 10th, 2018 Ocean City, MD

Super friendly and got back to me two days quicker than they initially said. Emily was awesome!

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Thank you Alex!

starstarstarstarstar

Shawn

October 9th, 2018 Cincinnati, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

My customer service experience with Jared was nothing short of excellent. He is well versed and patiently explained the answers to my (many) questions very eloquently. He followed up immediately in case I have any additional questions or concerns. Well done.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Shawn! This is wonderful to hear. Thank you for letting us know!

starstarstarstarstar

Brian V

October 9th, 2018 Sherman Oaks, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have found kabbage to be very useful in my business financing over the last few years. what's great is as you pay down the line, those funds become re-available to use. Their customer service is always there ready to help, when needed, I recently worked with Patty who was clear and concise and resolved my issue/need very quickly. I would recommend kabbage to anyone who is looking at financing for their business.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Brian- We strive to make you happy! Thank you!

starstarstarstarstar

Kira

October 9th, 2018 Milwaukee, WI DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Becca was incredibly helpful and knowledgeable when helping me today, and even went above and beyond to email me and follow up!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Kira- Thank you so much!

starstarstarstarstar

Connie

October 8th, 2018 Annandale, MN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have been very pleased with the service I have received, especially today from Jeff T when I requested a change of my payment date. Thanks

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Connie- Thank you for your partnership!

starstarstarstarstar

Dan

October 8th, 2018 Modesto, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Josh in customer service did a great job of following up on an issue for us.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you for your review Dan!

starstarstarstarstar

Timothy W Cogswell

October 8th, 2018 Oscoda, MI DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Jimena was very helpful courteous and professional today on our phone conversation.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

This is great- thank you Timothy!!

starstarstarstarstar

Jenn Green

October 5th, 2018 Greer, SC

Jimena was so helpful and answered all my questions & concerns!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Wonderful! Thank you Jenn!

starstarstarstarstar_border

Pam Hoggins

October 5th, 2018 Denver, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage was a very helpful service when we were experiencing cash flow problems. The application was easy, and the response was quick and positive. When it was time to pay off our account, Patty in Customer Service was responsive and professional, and she got me the information needed within a few minutes!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

We are so glad you had a great experience. Thank you!

starstarstarstarstar

Monique Willick

October 5th, 2018 Durham, NC DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I spoke with Jared and he was very helpful in answering my questions and getting me the documents that I needed quickly.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Monique! Thank you for your review!

starstarstarstarstar

Dane

October 5th, 2018 Chandler, AZ DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Patty was very knowledgeable and happy to assist with my question.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

This is awesome! Thank you Dane!

starstarstarstarstar

Earnest Smith

October 3rd, 2018 Spring, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Whitley was very awesome and very understanding love the service best customer service I have had in years. Will continue to be a Kabbage Man for my loan needs.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

What a wonderful review! Thank you Earnest!

starstar_borderstar_borderstar_borderstar_border

Longtime Customer

October 3rd, 2018 Gretna, LA DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar_border

The Representative refused to offer an extension beyond 3 days. I let her know that I needed an extension for the payment. She refused to give me any time beyond 3 days. She told me in order to get longer than this I needed to call back when the Account was Past Due and speak to Collections/Account Management . I have not had this issue in the past. When I called back, the Representative in that Department stated that because the Account was Past Due, I needed to make a Partial Payment. He stated that he would split the payment I explained I would not have the ability to do that. Fortunately, he (Willie C) was willing to set up another arrangement. I don't appreciate being told to wait until the Account was in past due status only to be told my options were limited because the Account was Past Due. I explained to Sam I knew she could offer longer. Her attitude was curt and she didn't acknowledge any other alternatives although she could have.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Cassandra- Thank you for sharing your experience. We completely understand your frustrations and will use this as an opportunity to review our communications/cross team policies. The Customer Service representative you spoke with was correct, however, that she could only offer you a 3 day extension. Collections/Account Management was able to offer you a different option, as that team deals with accounts who need additional help. Again, we thank you for sharing your thoughts and hope we can move forward in your journey with us.

starstarstarstarstar

Musa Jaber

October 2nd, 2018 Avon Lake, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Jeff was awesome in helping us get the hold removed! He’s awesome and everyone else is as well!!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Jeff! Thank you so much!

starstarstarstarstar_border

Pamela Samaha

October 2nd, 2018 Brookfield, CT DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Had great service with Zelenka H. Helped out alot in a tough situation. Pamela Samaha

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Pamela- thank you for being such a wonderful customer. :)

starstarstarstarstar

Garry

October 2nd, 2018 Jacksonville, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Whitley was great in helping me to get my account unlocked and back going again.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Garry- Thank you so much for your review!

starstarstarstarstar_border

Holman Donaldson

October 2nd, 2018 Fayetteville, GA DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jeff T. did an outstanding job explaining the breakdown of fees regarding my account. I currently have 3 active and 3 closed transactions with Kabbage and the fee structure seems complex; however, with guidance and explanation it is actually simple.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Holman- Thank you so much for being a Kabbage customer!

starstarstarstarstar

kate

October 1st, 2018 Logan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jared was great to work with. Would work with him again in a heartbeat.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Kate- We love this, thank you!

starstarstarstarstar

Ashley burkhardt

October 1st, 2018 Frisco, TX

Super helpful- Josh was amazing and was very detailed w information regarding my loans and deferment

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Ashley- Thank you for your lovely review!

starstarstarstarstar

Randy

October 1st, 2018 Kennesaw, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Zelenka was very helpful in answering my questions and concerns. She was also very courteous. Thank you Zelenka!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank YOU Randy!

starstarstarstarstar

J Bush

October 1st, 2018 Wylie, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The Ease of the application and the quick turn around

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you for your 5 Stars!

starstarstarstarstar

Nanet

September 29th, 2018 Woodbridge, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Cabbage customer service always very helpful....

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you Nanet!

starstarstarstarstar

Jeff Gossett

September 29th, 2018 Greer, SC

Kabbage originally frustrated me because of the rep that I got online and the amount of ignorance they had. After a week of calming down, I decided to call back and I had the privilege of speaking with Whitley. She is AMAZING. She actually listened to what I was saying, she responded logically and put me in contact with the correct people. People like her give me hope that the human race is not doomed. She did a great job and all of you need to value her.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Jeff- Thank you so, so much for sticking with us. I am going to look at your history so that we can address your previous experience. We truly value you!

starstarstarstarstar

Luvenia Manning

September 29th, 2018 Philadelphia, PA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage as always been there when I needed funds for my business. I never had a problem with them. Even when I couldn't make my monthly payment on the date it was supposed to be withdrawn from my account, they worked with me to get me back on track. I highly recommend Kabbage to anyone who needs funding for their business.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you for being such an advocate Luvenia!

starstarstarstarstar

Kathryn

September 28th, 2018 New Orleans, LA DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The money is there when I need it and customer service is very helpful.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Kathryn- Thank you so much!

starstarstarstarstar

DeAngelo McBee

September 27th, 2018 Broken Arrow, OK DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great service and quality customer service experience PATTY was great

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you for the shout out DeAngelo!

starstarstarstarstar

Mary Fulcher

September 27th, 2018 Bacliff, TX DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Everyone is courteous and helpful. Accessing the cash is too easy, but convenient if we need it so it is appreciated. The representatives seem informed and never say I Don't Know which is irritating so I appreciate that.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Mary! We pride ourselves on finding out the answer! Thank you!

starstarstarstarstar

Julio Caro

September 27th, 2018 Calabasas, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The customer service is excellent and I was able to work with Jimena today to resolve a problem promptly and with understanding.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Julio- This is wonderful, thank you!

starstarstarstarstar

Heather Vickers

September 27th, 2018 Clearwater, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Needed some help with my account today and Zelenka helped. She is awesome! Thank you so much! Love Kabbage and Zelenka

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you so much Heather!!

starstarstarstarstar

Brooks Bozman

September 26th, 2018 Chesapeake, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage was great in helping keep me informed regarding my payment schedule. This helps me keep my obligatiions on the straight and narrow.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

We believe transparency is key. Thank you!

starstarstarstarstar

Michael Christopher

September 26th, 2018 Maryville, TN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage is a great company to work with. Easy approval. Great customer service. They have been amazing for us as a new business. They have really helped to get us through some very difficult times financially.

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Hi Michael- thank you so much!!

starstarstarstarstar

Lou Stoever

September 26th, 2018 Stockdale, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I called to make make a change on my account. It was handled quickly!

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

Thank you Lou!