Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.8
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780 Reviews

Review Breakdown

5 star
87%
4 star
9%
3 star
2%
2 star
1%
1 star
1%

Sentiment Criteria

Value for your money
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JAIRO GAVILAN
May 8th, 2018 DETAILS
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Excellent, fair, and reliable service. A great service to have

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Reply from Kabbage

May 08, 2018

Hi Jairo- Thank you so much for your 5 star review! We appreciate you! Sincerely, Annie York Customer Success and Experience

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A Needed Resource
May 8th, 2018 DETAILS
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Quick,fast,no waiting! Start to finish was about 10 Minutes!

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Reply from Kabbage

May 08, 2018

Hello! Thank you so much! Sincerely, Annie York Customer Success and Experience

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Ray Rice
April 30th, 2018 DETAILS
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Ease of service. The application process was painless and the customer service is very responsive. I have recommended Kabbage to a number of business associates because of my expirence with Kabbage as a funding source.

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Reply from Kabbage

May 08, 2018

Hi Ray- Thank you so much for your awesome review. And thank you for your recommendations. We have a new referral program that pays you for any referral that qualifies. You have to be signed up for the program to reap these rewards. Please check out the site and sign up: https://www.kabbage.com/referral-program/ Sincerely, Annie York Customer Success and Experience

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Joshua Bean
April 25th, 2018 DETAILS
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Fees could always be a bit lower, but for the type of financing it is we have been very impressed.

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Reply from Kabbage

Apr 25, 2018

Hi Joshua! Thank you so much for your review. We appreciate your business! Sincerely, Annie York Customer Success and Experience

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texas sunrise solar
April 25th, 2018 DETAILS
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fees are a little high but very handy tool to have if ever needed

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Reply from Kabbage

Apr 25, 2018

Hello- Thank you so much for your review. We are here for when you need us. Please let us know if there is anything we can do to make your experience any better! Sincerely, Annie York Customer Success and Experience

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Israel
April 25th, 2018 DETAILS
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Easy aplication, very fast depositing the money in bank account

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Reply from Kabbage

Apr 25, 2018

Hi Israel- Thank you so much for the kind words. We appreciate you! Sincerely, Annie York Customer Success and Experience

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Ed4Online
April 25th, 2018 DETAILS
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The Kabbage staff provides excellent customer service and is very professional in all their dealings.

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Reply from Kabbage

Apr 25, 2018

Hi Ed- We are here for you. I am glad you've had great service; you deserve it! Sincerely, Annie York Customer Success and Experience

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Amex Contracting
April 25th, 2018 DETAILS
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because of the trust that the company had in me

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Reply from Kabbage

Apr 25, 2018

Hello- Thank you so much for your business. We are proud to have you as a partner! Sincerely, Annie York Customer Success and Experience

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Maribel
April 25th, 2018 DETAILS
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Good experience with customer representative

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Reply from Kabbage

Apr 25, 2018

Hi Maribel- Our goal is to continue to exceed your expectations. Thank you so much! Sincerely, Annie York Customer Success and Experience

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Amanda
April 9th, 2018 Indianapolis, IN DETAILS
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Because they help when needed and you need money fast.

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Reply from Kabbage

Apr 10, 2018

Hi Amanda- Thank you so much for your review! Sincerely, Annie York Customer Success and Experience

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John Lusher
April 9th, 2018 Roanoke, VA DETAILS
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Ease of applying and terrific customer support!

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Reply from Kabbage

Apr 10, 2018

Hi John- Thank you so much for your business! Sincerely, Annie York Customer Success and Experience

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Anita
April 9th, 2018 DETAILS
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Easy to apply, fast response, quick delivery.

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Reply from Kabbage

Apr 10, 2018

Hi Anita- We really appreciate you! Sincerely, Annie York Customer Success and Experience

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TToys
April 2nd, 2018 Stewart, TN DETAILS
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Excellent customer service Fast and Easy to use

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Reply from Kabbage

Apr 03, 2018

Hello! Thank you so much! Sincerely, Annie York Customer Success and Experience

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Dana Mauch
April 2nd, 2018 Boiling Springs, PA DETAILS
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Great service, easy to work with. Deposits are easy and very quick into my account.

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Reply from Kabbage

Apr 03, 2018

Hi Dana- Thank you so much for your kind words! Sincerely, Annie York Customer Success and Experience

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Bill English
April 2nd, 2018 Butler, PA DETAILS
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very easy to work with when you need the funds.

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Reply from Kabbage

Apr 03, 2018

Hi Bill- We are so glad that we can be a resource for you! Sincerely, Annie York Customer Success and Experience

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john david hoffmann
April 2nd, 2018 Freeport, NY DETAILS
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very easy to use the system and get your funding quickly

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Reply from Kabbage

Apr 03, 2018

Hello John- Thank you so much for your awesome review! Sincerely, Annie York Customer Success and Experience

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Whitney
April 2nd, 2018 Lincoln, CA DETAILS
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Awesome so far. I just wish that, after so many loans and payments, my limit would be raised a bit.

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Mark allen
April 2nd, 2018 Cottage Grove, MN DETAILS
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Very fair, and were there when I needed them the most

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Reply from Kabbage

Apr 03, 2018

Hi Mark! We love this- thank you for choosing to do business with us. Sincerely, Annie York Customer Success and Experience

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Bill Shaben
March 26th, 2018 DETAILS
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Overall ease of use and access. The platform is simple, the rates are fair per your individual situation

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Reply from Kabbage

Apr 03, 2018

Hi Bill- Thank you so much! :) Sincerely, Annie York Customer Success and Experience

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Alpine Lock
March 26th, 2018 DETAILS
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Kabbage is a great resource for business funding! Simple, Fast, and affordable financing at your fingertips.

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Reply from Kabbage

Apr 03, 2018

Hello and thank you so much for the awesome review. We are proud to work with your business.

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MikeA
March 26th, 2018 DETAILS
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Once using Kabbage, loans are fast and funds deposited into my PayPal account

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Reply from Kabbage

Apr 03, 2018

Hi Mike- We are happy to serve your business. Thank you! Sincerely, Annie York Customer Success and Experience

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Matthew's John's inc
March 20th, 2018 Chicago, IL DETAILS
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Easy application and processes. Great way to expand business credit

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Reply from Kabbage

Apr 03, 2018

Hello and thank you so much for the wonderful review! Sincerely, Annie York Customer Success and Experience

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Anonymous
March 20th, 2018 Lawrenceville, GA DETAILS
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credit line was not extended high enough for my business, and we were told it would rise, and has not.

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A smith
March 20th, 2018 Houston, TX DETAILS
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I will give a 5 if rates are better, especially after 3rd loan draw to build better relationship

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Reply from Kabbage

Apr 03, 2018

Hello! Thank you for your review. We completely understand and look forward to earning 5 Stars. :) Sincerely, Annie York Customer Success and Experience

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C Slattery
March 12th, 2018 San Clemente, CA DETAILS
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Love the ease of working with them. Simple fast and efficient.

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Reply from Kabbage

Mar 12, 2018

Hello, Thank you so much for your review! We look forward to our ongoing partnership. Sincerely, Annie York Customer Success and Experience

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E
March 12th, 2018 Kernersville, NC DETAILS
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Great service, great help. Can always count on speaking with a "live" person

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Reply from Kabbage

Mar 12, 2018

Hello, Thank you so much for sharing your thoughts. We are here for you when you need us. :) Sincerely, Annie York Customer Success and Experience

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Rolando
March 12th, 2018 Fontana, CA DETAILS
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to open account was easy. account manager is easy to work with. simple to use.

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Reply from Kabbage

Mar 12, 2018

Hi Rolando, We are so glad you are enjoying your experience with us. Thank you! Sincerely, Annie York Customer Success and Experience

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Beccas
March 12th, 2018 Melfa, VA DETAILS
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Always so willlng to help, and when I called everyone was so informative

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Reply from Kabbage

Mar 12, 2018

Hi Becca, Thank you so much for being such an awesome customer! Sincerely, Annie York Customer Success and Experience

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Dave
March 12th, 2018 Boise, ID DETAILS
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They do exactly what they say. Provide needed capital quickly!

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Reply from Kabbage

Mar 12, 2018

Hi Dave, Thank you for your business and trust! Sincerely, Annie York Customer Success and Experience

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Sunita
March 6th, 2018 Stockton, CA DETAILS
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Easy and fast line of credit, great customer service

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Reply from Kabbage

Mar 07, 2018

Hello Sunita, Thank you so much. We value you and your business! Sincerely, Annie York Customer Success and Experience

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Vito
March 6th, 2018 Las Vegas, NV DETAILS
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Great customer service, money is deposited into my account immediately.

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Reply from Kabbage

Mar 07, 2018

Hello Vito, Thank you so much for taking the time to share your thoughts! Sincerely, Annie York Customer Success and Experience

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Jrs Lawn Care Services Inc
March 6th, 2018 Winston-Salem, NC DETAILS
Value for your money
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Always been there when I need extra money

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Reply from Kabbage

Mar 07, 2018

Hello and thank you so much for your review. It means the world to us! Sincerely, Annie York Customer Success and Experience

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steve
March 1st, 2018 DETAILS
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First let me say, It is easy to get a loan with Kabbage, but that is it. They are legal loan sharks, and when you go to pay them off they give you all kinds of new rules and can't get money from them until they review your account. Then and only then will they consider a loan again for you. Their attitude goes south when they find out you are about to pay them off. Trust me, use someone else you will be glad you did.

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Michael Becher
February 21st, 2018 Jamestown, PA DETAILS
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Very professional. Easily accessible help.

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Reply from Kabbage

Feb 21, 2018

Hi Michael! Thank you so much. We look forward to helping your business moving forward. :) Sincerely, Annie York Customer Success and Experience

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Thomas handley
February 21st, 2018 Sarasota, FL DETAILS
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Knowledge and service Amy bulls was excellent with all my questions

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Reply from Kabbage

Feb 21, 2018

Hello! Thank you so much for your review. We are happy to serve you! :) Sincerely, Annie York Customer Success and Experience

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ed
February 21st, 2018 DETAILS
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loans decrease after completion they always are less

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Reply from Kabbage

Feb 26, 2018

Hi Ed, Thank you for your review and I apologize for any negative experience you may you have felt. Your loan offer does not always decrease after qualification, so I would like to better understand your perspective. I am going to private message you and hopefully come to a resolution/understanding. Thank you and I look forward to speaking with you further. Sincerely, Annie York Customer Success and Experience

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Yeahgoshopping
February 16th, 2018 Lincoln, NE DETAILS
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Great and Fast Services for Small Business

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Reply from Kabbage

Feb 16, 2018

Hello! Thank you so much for taking to time to share your thoughts. We appreciate and value you and your business! Sincerely, Annie York Customer Success and Experience

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These people are great!
February 16th, 2018 Haddam, KS DETAILS
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Our work with Jeremiah was fantastic. He worked very very hard to get us financed, and it was not easy. I loved that we were able to text each other in addition to email. He is a class act, and made our experience with Lendio fantastic.

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Reply from Kabbage

Feb 16, 2018

Hi! Thank you so much for your review. We are so happy that our partner, Lendio, referred your business to Kabbage. We very much value our partnership with them and are excited to work with you moving forward. :) Sincerely, Annie York Customer Success and Experience

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Richard Miami
February 12th, 2018 North Miami Beach, FL DETAILS
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Extremely Fast, reliable and efficient. Very helpful and quick turn around

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Reply from Kabbage

Feb 12, 2018

Hi Richard, Thank you so much for sharing your experience. We look forward to our growing partnership with your business. Sincerely, Annie York Customer Success and Experience

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larry
February 12th, 2018 Tucson, AZ DETAILS
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The provide me with what I need - liquidity

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Reply from Kabbage

Feb 12, 2018

Hi Larry, This is awesome, thank you so much for sharing your use-case! Sincerely, Annie York Customer Success and Experience

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Keith Lewis
February 12th, 2018 Effingham, IL DETAILS
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Simple, full disclosure and readily available for questions.

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Reply from Kabbage

Feb 12, 2018

Hi Keith, Thank you so much. We try to be as up front as possible, so we are very happy for your experience! Sincerely, Annie York Customer Success and Experience

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Ganesh Persaud
February 12th, 2018 Atlanta, GA DETAILS
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Need addional working capital to hire an experienced sales person to move thi company to the next level.

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Reply from Kabbage

Feb 12, 2018

Hi Ganesh, Thank you for sharing your experience with us. Please let us know if there is anything we can do to help guide you along the way. Sincerely, Annie York Customer Success and Experience

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Lionheart Tax and Accounting LLC
February 12th, 2018 Fishers, IN DETAILS
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Quick easy process and funding ideal for small business

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Reply from Kabbage

Feb 12, 2018

Hello! Thank you so much for your review and business. :) Sincerely, Annie York Customer Success and Experience

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One Year Term
February 12th, 2018 Miami, FL DETAILS
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Excellent service but term is to short. If term one year would be better.

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Reply from Kabbage

Feb 12, 2018

Hello, Thank you so much for taking the time to leave your thoughts. We absolutely hear you and are working to expand our product to meet all SMBs needs. Please let us know if there is anything we can help you with. Sincerely, Annie York Customer Success and Experience

Verified Customer

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Tarik
February 5th, 2018 Newark, NJ DETAILS
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Fast service. Fairly trustworthy. The customer service is very good also

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Reply from Kabbage

Feb 06, 2018

Hi Tarik! Thank you so much for your review. We look forward to continuing to earn your trust. Please let us know if there is anything we can do. Sincerely, Annie York Customer Success and Experience

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Aubrey D Rahming
January 26th, 2018 Miami, FL DETAILS
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The experience was very smooth and pleasant.

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Reply from Kabbage

Jan 26, 2018

Hi Aubrey! Thank you so much for leaving such an awesome review. We look forward to growing our relationship with your business. Sincerely, Annie York Customer Success and Experience

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Bradley Trede
September 14th, 2017

So here is why I will give this company a six star out of 10 rating. If you have changes to your account it takes at least 24 hours for their support team to acknowledge your email and then at least another 7 to 10 business days to make such a small change. For a company that is looking to grow business the support needs to change this is not a customer-focused organization. As far as their website and everything else I would give it a 10 star. The website is easy to navigate it's easy to connect your various sources and the software is pretty cool. I have yet to be approved for a loan even though I have everything and my mother attached to it. I strongly urge people to not only use this organization but to do a little shopping before you select a company for small business loans.

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Reply from Kabbage

Oct 16, 2018

Hi Bradley- Thank you so much for your feedback. We can only get better with your feedback and we will be taking your experience and using it review current policies. You truly are valued. Never hesitate to share your thoughts moving forward. Thank you!

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Peggy
January 16th, 2017 Reno, NV

Very easy process and straight forward re-payment policy. I've been very happy with the service.

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Reply from Kabbage

Jan 02, 2019

Thanks for the review!

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Pamela A. Parris
January 16th, 2017 Virginia Beach, VA

Excellent business loan provider when needed! Simple and easy and it took less than 48 hours to have funds deposited. I highly recommend Kabbage for every business when a quick loan is needed. We will use Kabbage again in the future, if necessary.

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Reply from Kabbage

Jan 02, 2019

Thanks for the wonderful review! We are proud to partner with you and your business!

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Carmen
January 16th, 2017 Ridgeland, MS

The process was very simple and the funds deposited into my account earlier than quoted. Payment schedule and interest rate is MUCH lower than my previous loan company. Highly recommend this company and will use Kabbage again!!

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Reply from Kabbage

Oct 16, 2018

Awesome! We are so happy to partner with you!