Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.8
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759 Reviews

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STEPHEN FLANAGAN
September 4th, 2018 Clifton Heights, PA DETAILS
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Whitley was very helpful and solved my issue quickly

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Reply from Kabbage

Sep 10, 2018

Hi Stephen- We are so thrilled that you are happy with the service level given!

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Richard Durand
September 4th, 2018 Cleveland, TN DETAILS
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KABBAGE is a great company. Whitley was so nice in working with us on a delayed payment request. We have used our credit line to the max several times the last 2 years. Thanks for helping small business survive .

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Reply from Kabbage

Sep 04, 2018

Hi Richard- Thank you so much for taking the time to share your thoughts!! :)

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Sandra Emerson
September 4th, 2018 Blanchard, OK

Getting the loan from kabbage has been super helpful in getting my business inventory restocked. The process was very simple and easy. Whitley was a great help and very nice to deal with. This is a great place to get funds quickly . Thanks to all the kabbage team members, especially Whitley.

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Reply from Kabbage

Sep 04, 2018

Thank you to YOU for being such a valued partner to us!

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Steven Powers
September 4th, 2018 Santa Clara, CA DETAILS
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Paige responded quickly and handled my account right away. Thank You! Steve Powers

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Reply from Kabbage

Sep 04, 2018

Hi Steve- Thank you so much for your feedback. We really appreciate it!

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Julie Brown
September 4th, 2018 DeFuniak Springs, FL

Customer service got right on my issue and is helping me get the funds I need. Paige C is customer support lady who is helping me. She is doing great trying to help me. Thanks Jewels cleaming LLC.

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Reply from Kabbage

Sep 04, 2018

Hi Julie- You are wonderful. Thank you!

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Michael
September 4th, 2018 Chicago, IL DETAILS
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Ad a question about my payments and Jimena was helpful and professional. I also appreciate that they have weekend hours. Customer service here is quite good.

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Reply from Kabbage

Sep 04, 2018

Hi Michael- Thank you so much. We are here for you! :)

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KT
August 31st, 2018 Allen, TX DETAILS
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Whitley was VERY knowledgeable and answered all my questions easily. In fact, I learned things I did not know about Kabbage processes during our conversation. She was easy to relate to and very personable. Whitley is a great representative for Kabbage.

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Reply from Kabbage

Sep 04, 2018

Hello and thank you so much! You are truly valued!

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Melodie Osteen
August 30th, 2018 Portland, OR DETAILS
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I called to get help on our payment due the beginning of the month. We are currently experiencing cash flow issues. So it was so nice to be able to speak to a professional, polite and educated person on the phone. Whitley was very clear and concise in explaining our options and the repercussions of our decisions. I can now continue my daily functions without the stress and worry. Thank you Whitley you rock!!

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Reply from Kabbage

Sep 04, 2018

Hi Melodie- Hearing about our reps providing awesome service gives us such joy. Thank you so much for sharing!

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Charles Remines
August 29th, 2018 Jessup, MD DETAILS
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We needed to update our banking information - Whitley made the entire process extremely easy and she was so patient with us! We look forward to working with Kabbage in the future.

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Reply from Kabbage

Sep 04, 2018

Hello Charles- Thank you so much for sharing your feedback!

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Dr. Telva Miller
August 29th, 2018 Kissimmee, FL DETAILS
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Kabbage needs to incorporate additional measures to assist individuals who have experienced catastrophic events.

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Reply from Kabbage

Sep 04, 2018

Hello Dr. Miller- We take your feedback very seriously and thank you for taking the time to share. We will be sharing your sentiments with the Kabbage team. Please let us know if there is anything we can do to help you!

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Jane Williams
August 29th, 2018 Pike Road, AL DETAILS
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Call and spoke with Jared regarding my balance. He was very through and informative about Kabbage.

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Reply from Kabbage

Sep 04, 2018

Hi Jane- Thank you so much for the shoutout!

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Barbara Balzano
August 29th, 2018 Englewood Cliffs, NJ DETAILS
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Spoke to Whitley. she was a pleasure to speak with and very helpful. she was able to help me with my question and explain clearly so I can understand.

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Reply from Kabbage

Sep 04, 2018

Hi Barbara- We are so happy to hear about your great service!

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Timothy Harper
August 29th, 2018 Fernandina Beach, FL DETAILS
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Zelenka is very helpful in resolving outstanding issues. I found her to be understanding and proactive.

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Reply from Kabbage

Sep 04, 2018

Hi Timothy- Thank you so much for the positive feedback!

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ELAINE LACROSSE
August 29th, 2018 Dracut, MA DETAILS
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Kabbage customer service with Zelenka H was such a pleasure.. I was dealing with the death of a loved one and she went above and beyond to help me access money, and was so supportive and compassionate. Thank you Zelenka

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Reply from Kabbage

Sep 04, 2018

Hello Elaine- We would like to extend our sincerest condolences for you and your family. We are so happy that we could be there for you in your time of need.

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John McKinnon
August 28th, 2018 San Francisco, CA DETAILS
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I had a request today and was lucky to have Whitley answer my call!!! She's was not only amazingly efficient, but so kind and helpful with every aspect of my call. Requested documents were emailed within a minute, and I'm so appreciative of such stellar customer service. Many thanks, -John

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Reply from Kabbage

Sep 04, 2018

Hi John- We are lucky to have such an amazing customer such as yourself. Thank you so much for sharing your thoughts!

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katy brockman
August 28th, 2018 San Antonio, TX DETAILS
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Zelenka was super helpful. This is an easy way to add funds during slower times but not sacrifice cash flow. It is a great resource for us.

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Reply from Kabbage

Sep 04, 2018

Hi Katy! Thank you so much for the awesome rating. :)

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Ayman Abbassy
August 28th, 2018 Richmond, VA DETAILS
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Rate is too high also the do not report to credit bureaus unless you in default which to me not worth to pay all thus money high monthly payment I have best egg loan I highly recommend them low monthly and the report to credit bureaus

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Reply from Kabbage

Sep 04, 2018

Hello Ayman- We apologize for any dissatisfaction you are feeling. We appreciate your feedback and will be taking it back to the team for further evaluation. Please do not hesitate to reach out to us at any time if there is anything we can do to make your experience better!

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Vanit luthra
August 27th, 2018 West Palm Beach, FL DETAILS
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Very fast and great customer service. Thanks to Jared and Howard have been great help.

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Reply from Kabbage

Sep 04, 2018

Hello Vanit- Thank you so much for your response!

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Micaela
August 24th, 2018 Oconomowoc, WI DETAILS
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Love Kabbage - very easy to use and they have helped our small business immensely. Our last representative, Sam S., was very professional and helpful.

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Reply from Kabbage

Sep 04, 2018

Hi Micaela- Thank you for your continued business. :)

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rodrigo olvera
August 24th, 2018 Chicago, IL DETAILS
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Jared L. had great customer service, very knowledeable and went the extra mile to help, answered all questions and even answered questions I didn't even know I had. I hung up the phone very satisfied, I knew my concerns were addressed and even got an email confirmation, thanks Jared!

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Reply from Kabbage

Sep 04, 2018

Hi Rodrigo- This is wonderful to hear. Thank you so much!

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GS Early
August 23rd, 2018 Charlottesville, VA DETAILS
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Had a question regarding my account and Whitley got back to me quickly and gave me a thorough answer that went beyond my initial question. It was very helpful. She's a keeper!

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Reply from Kabbage

Sep 04, 2018

Hello! Thank you so much for your kind words. We truly value our employees!

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Tabitha
August 23rd, 2018 Tar Heel, NC

Nice easy process to apply for funds! Called to obtain information and customer service representative named Zelenka was very nice!!

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Reply from Kabbage

Sep 04, 2018

Hi Tabitha- Thank you so much for your rating!

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Vernon Harris
August 23rd, 2018 Buford, GA DETAILS
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Kabbabe has been an excellent resource to help keep our business moving forward when the accounts receivables are slow. The Kabbage customer service is always very helpful as a bonus.

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Reply from Kabbage

Sep 04, 2018

Hi Vernon- We appreciate your support!

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Warren
August 23rd, 2018 North Falmouth, MA DETAILS
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Kabbage has been a useful cash flow tool for us, it is easy to use and the staff is very supportive. Jeff T helped me quickly and efficiently and was very professional.

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Reply from Kabbage

Sep 04, 2018

Hello Warren- Thank you so much. We appreciate you!

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James Jones
August 22nd, 2018 Atlanta, GA DETAILS
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Explained everything in detail and handled the situation swiftly

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Reply from Kabbage

Sep 04, 2018

Hi James- Thank you so much for your rating!

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Bruce Albert
August 22nd, 2018 Lake Orion, MI DETAILS
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Whitney did a great job today answering my question about credit limits today!

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Reply from Kabbage

Sep 04, 2018

Hi Bruce- We are so happy to be there for you!

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Stephen Johnson
August 22nd, 2018 Winston-Salem, NC DETAILS
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For me, Kabbage has a great program/service. It has provided funding for my business for about five years. Today, I received assistance from Jared L. who expertly and quickly helped me fix a bit of a mess that i

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Reply from Kabbage

Sep 04, 2018

Hi Stephen- This is awesome. Thank you so much for the seal of approval! :)

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smith hanes
August 20th, 2018 Atlanta, GA DETAILS
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All my communications with Kevin F and Jared L have been really congenial and helpful. They are respectful and timely in all our conversations. Kabbage is such an easy loan/line of credit system. So much easier than traditional banks and their antiquated way of loaning money. Thank you !

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Reply from Kabbage

Sep 04, 2018

Hi Smith- Thank you so much for your kind words. We are so happy to have you as a partner!

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Susan Makalinaw
August 20th, 2018 Attleboro, MA DETAILS
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Whitley was super fast getting back to me!!!! Thank you.

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Reply from Kabbage

Sep 04, 2018

Hi Susan- Thank you so much for sharing your experience!

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Gary
August 20th, 2018 Decatur, TX DETAILS
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Outstanding service! I had an approval in a matter of minutes to help me defer my payment 5 days. Thank you Whitley for your help.

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Reply from Kabbage

Sep 04, 2018

Hi Gary- We are so happy that we could be there for you. :)

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Sabur DeMary
August 17th, 2018 Spring Hill, TN DETAILS
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A+++ for Zelenka H, she went above and beyond to help me with two issues that I was having. I have never had such excellent customer service. Kudos and hat off to her.

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Reply from Kabbage

Aug 17, 2018

Hi Sabur- Thank you so much for sharing your experience! :)

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Bob Wagner
August 17th, 2018 Newark, DE DETAILS
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I needed to changer a bank account. Moe was very helpful, cordial, and efficient.

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Reply from Kabbage

Aug 17, 2018

Hi Bob- Thank you so much! :)

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Guadalupe Gonzales
August 16th, 2018 San Antonio, TX DETAILS
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Paige was very helpful in helping me defer my payment!

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Reply from Kabbage

Aug 17, 2018

Hi Guadalupe- We understand that business can be tough at times. We are so happy to support you.

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Katia Di Egidio
August 16th, 2018 Las Vegas, NV DETAILS
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Sam was knowledgeable and willing to help, very nice experience.

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Reply from Kabbage

Aug 17, 2018

Hi Katia- Thank you so much for letting us know about your experience!

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Ken Chester Jr.
August 16th, 2018 Grimes, IA DETAILS
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Prompt, professional and willing to work with me to resolve any issues as they arise.

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Reply from Kabbage

Aug 17, 2018

Hi Ken- Thank you so much. We look forward to supporting you and your business!

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Rockie C
August 15th, 2018 DETAILS
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I made my first call to Kabbage Customer Support this afternoon. I spoke with Zelenka and was blown away by her extremely cheerful personality and the attention to detail as she handled all my questions. I can only hope that she is recognized for the outstanding service she provides. I applaud Kabbage for having an associate such as Zelenka that truly cares about us as customers and makes our day a little brighter for having even the shortest of conversations with her. Five-Stars All The Way!!

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Reply from Kabbage

Aug 17, 2018

Hi Rockie- Wow! What a wonderful review! Thank you so much. We strive to give you the best service in the biz and will continue to do so. We will definitely share this review with Zelenka's manager. Thanks again!

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Reply from Kabbage

Aug 17, 2018

Hi Rockie- Wow! What a wonderful review! Thank you so much. We strive to give you the best service in the biz and will continue to do so. We will definitely share this review with Zelenka's manager. Thanks again!

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Jae C Lee
August 13th, 2018 Lewisville, TX

It's easy and convenient. Recommend everyone.

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Reply from Kabbage

Aug 17, 2018

Hi Jae- Thank you for the review. Did you know that we have a referral program that can earn you $250 per qualified account? Check out, https://www.kabbage.com/referral-program/ to sign up and start earning rewards.

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s T
August 13th, 2018 Denver, CO DETAILS
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Zelenka was very helpful. She was able to put in a request to resolve a closed account on my profile

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Reply from Kabbage

Aug 17, 2018

Hello! Thank you for letting us know about your positive experience!

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Jeffrey Sherwood
August 10th, 2018 Ellijay, GA DETAILS
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Worked with customer service person Whitley re: a website issue and she was pleasant, efficient and knowledgeable...great job Whitley!

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Reply from Kabbage

Aug 17, 2018

Hi Jeffrey- Thank you so much for the wonderful review!

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John Gay
August 10th, 2018 Edenton, NC DETAILS
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Always helpful resolving issues, making changes and updates

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Reply from Kabbage

Aug 17, 2018

Hi John- We are here to serve!

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gary slodowski
August 10th, 2018 Riverdale, NJ DETAILS
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zelenka helped me greatly in resolving a matter with my account management

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Reply from Kabbage

Aug 17, 2018

Hi Gary- We are so happy to hear about your great experience!

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Leslie E Nollie
August 10th, 2018 Waipahu, HI DETAILS
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What a great company to work with! The customer service reps like Zelenka are always friendly and patient. As a new customer, I didn't know what to expect, but WOW, I wish I found Kabbage sooner! They make it so easy to borrow and pay, and borrow again as needed. This is definitely a long-term relationship. I wish everything was this easy! Thank you Kabbage for helping me grow my business! Love you!

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Reply from Kabbage

Aug 17, 2018

Hi Leslie! Welcome to the Kabbage family. We are so proud to have you as a partner and can not wait to watch your business grow!

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Teresa Jones
August 10th, 2018 Kennesaw, GA DETAILS
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Zelenka was very helpful and knowledgeable. She answered all my questions with a thorough explanation.

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Reply from Kabbage

Aug 17, 2018

Hi Teresa- Thank you so much for being such a valued customer!

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Preston Clark
August 9th, 2018 Woods Cross, UT DETAILS
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Zelenka was very helpful and thorough in answering all of our questions. We are very very pleased with her customer service. Regards, Preston & Brittney Clark

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Reply from Kabbage

Aug 17, 2018

Hi Preston- Thank you so much for you feedback! We are happy to hear about your experience. :)

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Keith C Cheatham
August 9th, 2018 Addison, TX DETAILS
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Zelenka has been wonderful and was very professional in solving a major problem. i will have send here ice cream!!!!

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Reply from Kabbage

Aug 09, 2018

Hi Keith- Thank you so much! She would love that! :)

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mike petix
August 9th, 2018 Steamboat Springs, CO DETAILS
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today Whitley was very helpful resolving my kabbage card issue. he(or she?) answered the questions promptly and with resolve. we have only been with kabbage a short time, but so far it has been a refreshing and very easy going experience. I will say it has been a bit of a challenge getting this kabbage card.

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Reply from Kabbage

Aug 09, 2018

Hi Mike- We apologize about the issues you are currently experiencing. Our teams are addressing the issue. Thank you for being such a valued partner of Kabbage!

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David Pyles
August 9th, 2018 Glendale, CA DETAILS
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Today I called for assistance because another bank account became linked to the Kabbage account. Whitley was able to get the issue resolved. She was very pleasant, professional, and got the matter handled very efficiently. She provided what is my idea of great customer service!

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Reply from Kabbage

Aug 09, 2018

Hi David- This is wonderful to hear. Thank you for being such an awesome customer!

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Kyung Do
August 8th, 2018 Arlington Heights, IL DETAILS
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Zelenka provided quick and professional customer service!

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Reply from Kabbage

Aug 09, 2018

Hi Kyung- We are so glad you had a positive experience. Thank you so much for sharing!

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Clegg
August 8th, 2018 Savannah, GA DETAILS
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Zelenka was great. Friendly and even joyful. A refreshing difference from so many CSR interactions these days.

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Reply from Kabbage

Aug 09, 2018

Hi Clegg- What a refreshing review! Thank you so much. That means a lot to us. :)

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Amy Ferguson
August 8th, 2018 Little Rock, AR DETAILS
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Jared was super knowledgeable and friendly and handled my questions and concerns fast and to my satisfaction. Thanks Jared!

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Reply from Kabbage

Aug 09, 2018

Hi Amy- Thank you so much for your awesome review!