Kabbage

verified
Kabbage Logo

Kabbage

verified
  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fees

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's loaning paradigm is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. 

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    Star Rating

    4.8
    starstarstarstarstar_half

    735 Reviews

    Review Breakdown

    5 star
    87%
    4 star
    9%
    3 star
    2%
    2 star
    1%
    1 star
    1%

    Sentiment Criteria

    Value for your money
    starstarstarstarstar_half
    Quality of product or service
    starstarstarstarstar_half
    Customer Service
    starstarstarstarstar_half
    Company trustworthiness
    starstarstarstarstar_half
    search cancel
    starstarstarstarstar
    James Jones
    August 22nd, 2018 Atlanta, GA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Explained everything in detail and handled the situation swiftly

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi James- Thank you so much for your rating!

    starstarstarstarstar
    Bruce Albert
    August 22nd, 2018 Lake Orion, MI DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Whitney did a great job today answering my question about credit limits today!

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi Bruce- We are so happy to be there for you!

    starstarstarstarstar
    Stephen Johnson
    August 22nd, 2018 Winston-Salem, NC DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    For me, Kabbage has a great program/service. It has provided funding for my business for about five years. Today, I received assistance from Jared L. who expertly and quickly helped me fix a bit of a mess that i

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi Stephen- This is awesome. Thank you so much for the seal of approval! :)

    starstarstarstarstar
    smith hanes
    August 20th, 2018 Atlanta, GA DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    All my communications with Kevin F and Jared L have been really congenial and helpful. They are respectful and timely in all our conversations. Kabbage is such an easy loan/line of credit system. So much easier than traditional banks and their antiquated way of loaning money. Thank you !

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi Smith- Thank you so much for your kind words. We are so happy to have you as a partner!

    starstarstarstarstar
    Susan Makalinaw
    August 20th, 2018 Attleboro, MA DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Whitley was super fast getting back to me!!!! Thank you.

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi Susan- Thank you so much for sharing your experience!

    starstarstarstarstar
    Gary
    August 20th, 2018 Decatur, TX DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Outstanding service! I had an approval in a matter of minutes to help me defer my payment 5 days. Thank you Whitley for your help.

    Kabbage Logo

    Reply from Kabbage

    Sep 04, 2018

    Hi Gary- We are so happy that we could be there for you. :)

    starstarstarstarstar
    Sabur DeMary
    August 17th, 2018 Spring Hill, TN DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    A+++ for Zelenka H, she went above and beyond to help me with two issues that I was having. I have never had such excellent customer service. Kudos and hat off to her.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Sabur- Thank you so much for sharing your experience! :)

    starstarstarstarstar
    Bob Wagner
    August 17th, 2018 Newark, DE DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    I needed to changer a bank account. Moe was very helpful, cordial, and efficient.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Bob- Thank you so much! :)

    starstarstarstarstar
    Guadalupe Gonzales
    August 16th, 2018 San Antonio, TX DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Paige was very helpful in helping me defer my payment!

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Guadalupe- We understand that business can be tough at times. We are so happy to support you.

    starstarstarstarstar
    Katia Di Egidio
    August 16th, 2018 Las Vegas, NV DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Sam was knowledgeable and willing to help, very nice experience.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Katia- Thank you so much for letting us know about your experience!

    starstarstarstarstar
    Ken Chester Jr.
    August 16th, 2018 Grimes, IA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar_border
    Company trustworthiness
    starstarstarstarstar

    Prompt, professional and willing to work with me to resolve any issues as they arise.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Ken- Thank you so much. We look forward to supporting you and your business!

    starstarstarstarstar
    Rockie C
    August 15th, 2018 DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar_border

    I made my first call to Kabbage Customer Support this afternoon. I spoke with Zelenka and was blown away by her extremely cheerful personality and the attention to detail as she handled all my questions. I can only hope that she is recognized for the outstanding service she provides. I applaud Kabbage for having an associate such as Zelenka that truly cares about us as customers and makes our day a little brighter for having even the shortest of conversations with her. Five-Stars All The Way!!

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Rockie- Wow! What a wonderful review! Thank you so much. We strive to give you the best service in the biz and will continue to do so. We will definitely share this review with Zelenka's manager. Thanks again!

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Rockie- Wow! What a wonderful review! Thank you so much. We strive to give you the best service in the biz and will continue to do so. We will definitely share this review with Zelenka's manager. Thanks again!

    starstarstarstarstar
    Jae C Lee
    August 13th, 2018 Lewisville, TX

    It's easy and convenient. Recommend everyone.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Jae- Thank you for the review. Did you know that we have a referral program that can earn you $250 per qualified account? Check out, https://www.kabbage.com/referral-program/ to sign up and start earning rewards.

    starstarstarstarstar
    s T
    August 13th, 2018 Denver, CO DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka was very helpful. She was able to put in a request to resolve a closed account on my profile

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hello! Thank you for letting us know about your positive experience!

    starstarstarstarstar
    Jeffrey Sherwood
    August 10th, 2018 Ellijay, GA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Worked with customer service person Whitley re: a website issue and she was pleasant, efficient and knowledgeable...great job Whitley!

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Jeffrey- Thank you so much for the wonderful review!

    starstarstarstarstar
    John Gay
    August 10th, 2018 Edenton, NC DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Always helpful resolving issues, making changes and updates

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi John- We are here to serve!

    starstarstarstarstar
    gary slodowski
    August 10th, 2018 Riverdale, NJ DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    zelenka helped me greatly in resolving a matter with my account management

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Gary- We are so happy to hear about your great experience!

    starstarstarstarstar
    Leslie E Nollie
    August 10th, 2018 Waipahu, HI DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    What a great company to work with! The customer service reps like Zelenka are always friendly and patient. As a new customer, I didn't know what to expect, but WOW, I wish I found Kabbage sooner! They make it so easy to borrow and pay, and borrow again as needed. This is definitely a long-term relationship. I wish everything was this easy! Thank you Kabbage for helping me grow my business! Love you!

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Leslie! Welcome to the Kabbage family. We are so proud to have you as a partner and can not wait to watch your business grow!

    starstarstarstarstar
    Teresa Jones
    August 10th, 2018 Kennesaw, GA DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka was very helpful and knowledgeable. She answered all my questions with a thorough explanation.

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Teresa- Thank you so much for being such a valued customer!

    starstarstarstarstar
    Preston Clark
    August 9th, 2018 Woods Cross, UT DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar_border

    Zelenka was very helpful and thorough in answering all of our questions. We are very very pleased with her customer service. Regards, Preston & Brittney Clark

    Kabbage Logo

    Reply from Kabbage

    Aug 17, 2018

    Hi Preston- Thank you so much for you feedback! We are happy to hear about your experience. :)

    starstarstarstarstar
    Keith C Cheatham
    August 9th, 2018 Addison, TX DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka has been wonderful and was very professional in solving a major problem. i will have send here ice cream!!!!

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Keith- Thank you so much! She would love that! :)

    starstarstarstarstar
    mike petix
    August 9th, 2018 Steamboat Springs, CO DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    today Whitley was very helpful resolving my kabbage card issue. he(or she?) answered the questions promptly and with resolve. we have only been with kabbage a short time, but so far it has been a refreshing and very easy going experience. I will say it has been a bit of a challenge getting this kabbage card.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Mike- We apologize about the issues you are currently experiencing. Our teams are addressing the issue. Thank you for being such a valued partner of Kabbage!

    starstarstarstarstar
    David Pyles
    August 9th, 2018 Glendale, CA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Today I called for assistance because another bank account became linked to the Kabbage account. Whitley was able to get the issue resolved. She was very pleasant, professional, and got the matter handled very efficiently. She provided what is my idea of great customer service!

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi David- This is wonderful to hear. Thank you for being such an awesome customer!

    starstarstarstarstar
    Kyung Do
    August 8th, 2018 Arlington Heights, IL DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka provided quick and professional customer service!

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Kyung- We are so glad you had a positive experience. Thank you so much for sharing!

    starstarstarstarstar
    Clegg
    August 8th, 2018 Savannah, GA DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka was great. Friendly and even joyful. A refreshing difference from so many CSR interactions these days.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Clegg- What a refreshing review! Thank you so much. That means a lot to us. :)

    starstarstarstarstar
    Amy Ferguson
    August 8th, 2018 Little Rock, AR DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Jared was super knowledgeable and friendly and handled my questions and concerns fast and to my satisfaction. Thanks Jared!

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Amy- Thank you so much for your awesome review!

    starstarstarstarstar
    Gerardo Garcia
    August 8th, 2018 Orange, CA DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    I just got off the line with Zelenka. As much as money issues can be a touchy subject. Her demeanor makes the situation brighter. It was a pleasure speaking with Zelenka. That is the type of person I would want answering the phones at my business.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Gerardo- Thank you so much for taking the time to share your thoughts. We value our reps and love hearing about the great service they provide for awesome customers such as yourself. :)

    starstarstarstarstar
    David
    August 8th, 2018 Nashville, TN DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Kabbage has always been helpful, and allowed the time needed to work through and questions.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi David- Thank you so much for your business!

    starstarstarstarstar
    Rhonda
    August 7th, 2018 Clermont, FL

    Kabbage was listed on an inquiry of our company. I have not personally or professionally used Kabbage. But due to Kabbage being listed on the inquiry, I couldn't proceed. When I reached out to Kabbage Whitley responded in a timely and professional manner. Even after discovering I was not a customer treated me she treated me with respect and helped me get to the right people to resolve the inquiry. I was impressed by how helpful and kind she was during the process.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Rhonda- This review makes us super proud of our amazing Customer Service team. Thank you so much for expressing your thoughts. We wish you the best of luck in all of your endeavors!

    starstarstarstarstar_border
    Jerry Welch
    August 7th, 2018 Dallas, TX DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar_border

    Whitley is a terrific customer service agent. She was knowledgeable of all facets of the system, very professional and went out of her way to make sure that I was satisfied. She provided exceptional customer service.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Jerry- We love Whitley and are so happy to hear of your excellent customer service experience. Thank you for sharing!

    starstarstarstarstar
    joseph rolleri
    August 7th, 2018 Queen Creek, AZ DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka H was great answered all my questions

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Joseph- Thank you for sharing your experience with us!

    starstarstarstarstar
    Dahlia
    August 7th, 2018 Windham, NH DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    I had a problem with the bank setup that would have created an extremely significant delay in paying for goods for my startup. I spoke with seceral agents, who although polite were unable to help resolve my problem. I was fortunate to soeak Denisa on my next call she was not only professional and courteous but also took on the urgency of my concern as if it were her own and made sure my issue was resolved in a few hours when all other agents said a few days. Her customer service was so impressive that I will absolutely be recommending Kabbage to other friends with startups.

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Dahlia- Thank you for such a wonderful review. Your business means everything to us and we feel lucky to partner with you and your business.

    starstarstarstarstar
    Fadi Alsilhi
    August 6th, 2018 Glendora, CA DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Jared is always great help! He’s efficient and helps out right away. He was able to resolve my issue right away without keeping me on long holds. Thank You Jared!

    Kabbage Logo

    Reply from Kabbage

    Aug 09, 2018

    Hi Fadi- We know your time is precious! Thank you for letting us know how we are doing. :)

    starstarstarstarstar
    JOSEPH F ARAGONA
    August 2nd, 2018 Bronxville, NY DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar_border
    Company trustworthiness
    starstarstarstarstar

    Jeff T Provided Excellent service. He assisted me in providing the needed information

    Kabbage Logo

    Reply from Kabbage

    Aug 02, 2018

    Hi Joseph- Thank you for sharing your experience. You are much appreciated!

    starstarstarstarstar
    [email protected]
    August 2nd, 2018 Boca Raton, FL DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Whitley is excellent in customer service, she answered all my questions

    Kabbage Logo

    Reply from Kabbage

    Aug 02, 2018

    Hi Chris- We are very happy to hear this. Please let us know if there is anything else we can do to serve you!

    starstarstarstarstar
    Sam Laufer
    August 2nd, 2018 DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    My experience with Kabbage has been superb. Your staff is friendly, knowledgeable and accessible.

    Kabbage Logo

    Reply from Kabbage

    Aug 02, 2018

    Thank you so much Sam!

    starstarstarstarstar
    R. Allen
    August 1st, 2018 Salt Lake City, UT

    I want to specifically thank Whitley of Kabbage Customer Service. She responded immediately and followed through with every detail until the loan was approved. I felt like she was on my side. What more can you ask? Thanks Whitley...

    Kabbage Logo

    Reply from Kabbage

    Aug 01, 2018

    Hello and thank you so much for your wonderful review. We take pride in giving you the best service possible. Thank you for your continued partnership. :)

    starstarstarstarstar
    Rozina Hunter
    July 31st, 2018 Hartsville, SC DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka assisted me on a question today and provided awesome customer service.

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Rozina- Thank you so much! We look forward to serving your business again very soon. :)

    starstarstarstarstar
    VC
    July 31st, 2018 Saint Cloud, MN DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Jared was very helpful on the phone. He guided me step-by-step to make an adjustment to one of my payment method accounts. The phone call was probably less than 3 minutes! A very pleasant experience indeed!

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi and thank you so much for sharing your experience. We truly value you!

    starstarstarstarstar
    Terrell Hughes
    July 31st, 2018 Murfreesboro, TN DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Zelenka H, This girl was fabulous give her a raise. Thanks Terrell Hughes

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Terrell- We agree! Thank you for the glowing review!

    starstarstarstarstar
    Scott Louis Guenther
    July 31st, 2018 Seattle, WA DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    I have nothing but fantastic reviews for kabbage. great product. Great customer service. Very responsive, courteous, and knowledgeable. I specifically want to express my fantastic review for Zelenka. She went over and above to help me out, and I am very pleased that she was able to help me. She is outstanding in the customer service department.

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Scott- Thank you so much for your kind words. We look forward to serving your business moving forward!

    starstarstarstarstar
    Tom Wood
    July 31st, 2018 Carlsbad, CA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Needed to change payment accounts and Jared got it completed for me. Thanks for your help Jared! Tom W

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Tom- Thank you so much. We are here to help when ever you need us!

    starstarstarstarstar
    Cameron West
    July 31st, 2018 East Bridgewater, MA DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Jeff T. was extremely helpful rectifying a situation I had created by closing my linked account at one bank, and opening a new account at another. He was patient while walking me thru the solution. His instructions were clear and direct, his voice was audible and understandable. I am very happy with the support I received today. And... I enjoyed the jokes and unconventional "on hold" entertainment!

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Jeff! We aim to please! Thank you for your continued partnership!

    starstarstarstarstar
    Sallyann Mohler
    July 31st, 2018 Palm Beach Gardens, FL DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Jeff was very helpful and kind and we had a very good connection. He gets 5 stars!!

    Kabbage Logo

    Reply from Kabbage

    Jul 31, 2018

    Hi Sallyann! Thank you so much for your kind words. We appreciate you and your business. :)

    starstarstarstarstar
    Shalom Tax Service LLC
    June 26th, 2018 DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Because of the customer service and the fact that they trusted me with a loan and gave me a chance, and gor that i will never let them down.

    Kabbage Logo

    Reply from Kabbage

    Jul 19, 2018

    Hello and thank you for your review. We look forward to seeing how your business grows. Please let us know if there is anything we can do to better your experience. :) Sincerely, Annie York Customer Success and Experience

    starstarstarstarstar
    NER Recycling LLC
    June 26th, 2018 DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    You are there when we need you to grow. Periodic reviews and anticipated business growth . Customer service goes the extra mile.

    Kabbage Logo

    Reply from Kabbage

    Jul 19, 2018

    Hello! We are honored to help your business. Thank you so much for the kind words. Sincerely, Annie York Customer Success and Experience

    starstarstarstarstar
    Patricia Neal
    June 26th, 2018 DETAILS
    Value for your money
    starstarstarstarstar
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Great customer service, great product. Easy to set up and get started.

    Kabbage Logo

    Reply from Kabbage

    Jul 19, 2018

    Hi Patricia- Thank you so much for your thoughts! Please let us know if there is anything else we can do to help! Sincerely, Annie York Customer Success and Experience

    starstarstarstar_borderstar_border
    Moshe Schwartz
    June 18th, 2018 DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar_border
    Company trustworthiness
    starstarstarstarstar

    The interest rate on the loans are excessive

    starstarstarstarstar
    Gcar
    June 18th, 2018 DETAILS
    Value for your money
    starstarstarstar_borderstar_border
    Quality of product or service
    starstarstarstarstar
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar

    Easy seamless process as stated on the web site

    Kabbage Logo

    Reply from Kabbage

    Jul 19, 2018

    Hello! We thrilled that your experience was seamless. We are honored to have you as a customer. Sincerely, Annie York Customer Success and Experience

    starstarstarstarstar
    KBD
    June 4th, 2018 DETAILS
    Value for your money
    starstarstarstarstar_border
    Quality of product or service
    starstarstarstarstar_border
    Customer service
    starstarstarstarstar
    Company trustworthiness
    starstarstarstarstar_border

    It w was quick and easy. The gentleman I worked with was very professional and knowledgeable

    Kabbage Logo

    Reply from Kabbage

    Jul 19, 2018

    Hello! We strive to give you the best service in the industry. Thank you so much for your review! Sincerely, Annie York Customer Success and Experience