Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.8
starstarstarstarstar_half

783 Reviews

Review Breakdown

5 star
87%
4 star
9%
3 star
2%
2 star
1%
1 star
1%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar
Mark Doyle
November 9th, 2018 Worcester, MA

Josh was a big help and very pleasant. I was very nervous to have to ask for a few more days to make my payment. Josh put me to ease. Thank you

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

We are happy to know that we could assist you when you need it most! Thanks for the review, Mark.

starstarstarstarstar
Francisco castillo
November 9th, 2018 Vallejo, CA

Zelenka outstanding customer services professional understanding great job

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the great review, Francisco!

starstarstarstarstar
KAREEM
November 9th, 2018 Jamaica, NY DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I REACHED OUT TO CUSTOMER SUPPORT AT KABBAGE AND DENISA RESPONDED. SHE WENT ABOVE AND BEYOND HER DUTIES AND ESCALATED MY CASE TO A SUPERVISOR, WHO WAS KIND ENOUGH TA ACCOMMODATE ME. MY PAYMENT FOR PAYOFF WAS A DAY LATER THAN MY MATURITY DATE. KABBAGE WAS KIND ENOUGH TO PROCESS A "ONE TIME" COURTESY ON MY BEHALF. I WILL BE FOREVER GRATEFUL & WILL CONTINUE USING THEIR SERVICE. THEY SAVED ME $1400!! THANKS DENISA!!!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks Kareem, for the review. We are happy to help our customers in any way possible. We are proud to partner with you!

starstarstarstarstar
Charles
November 9th, 2018 Tampa, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was having trouble getting my credit union added as the primary account. Sami took my calla nd got t resolved right away. She was very kind.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Charles!

starstarstarstarstar
Nick McCallion
November 9th, 2018 Bend, OR DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstar_borderstar_border

Matthew was very knowledgeable. Thanks for the business loan. Trade Show Ready

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Trade Show Ready!

starstarstarstarstar
Tangela Williams
November 8th, 2018 Sikeston, MO

Morgan did an awesome job assisting me with my application process!!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Tangela!

starstarstarstarstar
Usama Houlila
November 8th, 2018 DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

This has been the best call I've ever had with Kabbage. Becca knew exactly how to help me, walked me through the process and things worked exactly as I needed. Her friendly and interactive attitude throughout the process made the call a "happy call" a "productive call" and I left feeling taken care of. You can't beat that !!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the great review. We are so happy to hear you had a great experience with us!

starstarstarstarstar
Leslie Clement
November 8th, 2018

Great service by Jimena! Appreciate the loan and having a ball building an amazing hot tub spa for my guests ... thanks for all your help!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Leslie! Good luck with the hot tub build!

starstarstarstarstar
Wendy O'Donovan Phillips
November 8th, 2018 Denver, CO DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Matthew was great! I was unable to connect my old account to reapply to work with Kabbage again, and he spent a few minutes on the phone with me, let me jump off to take another call and resolved my issue while I was busy running my business. Love Kabbage, and Matthew is a rock star!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

We are delighted that you had a great experience with us! Thanks for the review, Wendy.

starstarstarstarstar
John
November 8th, 2018 Randolph, MA DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Had to call customer service spoke to Josh, he was very helpful and solved my issue.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, John!

starstarstarstarstar
Corine
November 8th, 2018 Rio Grande City, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage has made it simple and worry free to access working capital for my small business

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks, Corine! We are proud to partner with you!

starstarstarstarstar
Brian N
November 7th, 2018 Cleveland, OH DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Sam S. was both knowledgeable and helpful when I called in to discuss my account. She quickly solved my issue and left me quite impressed with Kabbage.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Brian!

starstarstarstarstar_border
Yolanda Cole
November 7th, 2018 Riverview, FL DETAILS
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Morgan is the BEST! She was VERY professional and handled my concern in minutes!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Happy to hear you had a great experience, Yolanda!

starstarstarstarstar
Nicky S.
November 7th, 2018 Abbeville, LA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I am so glad that I gave Kabbage another shot. Abby went above and beyond to help overcome the challenges of technology and my account specialist has really gone out of his way to guide me on the best ways to responsibly take care of my account.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Nicky, sorry you had a technical issue, but we are delighted to know that it was resolved. Thanks for trusting us to be your funding partner!

starstarstarstarstar
Gary Chapman
November 6th, 2018 Carlsbad, CA

Spoke with Patty, Jake and Mitchell. All super helpful and patient with my questions. Very easy process and, the tool for withdrawing and payments looks very straight forward. Thanks for the great customer service!! Gary

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks, Gary, for your wonderful review!

starstarstarstarstar
Srinivasan Pillai
November 6th, 2018 Orlando, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage is very innovative, efficient and cost effective for me. Jimena was very effective and responsive.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thank you for your wonderful review!

starstarstarstarstar
Anthony
November 6th, 2018 DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have used Kabbage almost since their inception. Excellent customer service, convenient platform. Rates seem high, but are actually very competitive with similar services.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thank you for your continued business! We are so thankful for our loyal customers!

starstarstarstarstar
Mark Morgan
November 6th, 2018 Lebanon, OH DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great experience with CR Zelenka. I called to move my payment date.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Happy to hear you had a great experience, thanks for the review!

starstarstarstarstar_border
Todd Zieseniss
November 6th, 2018 Brigantine, NJ DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

very friendly, respectful and quick to solve my issue. A+ service

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Todd!

starstarstarstarstar
Catherine H
November 6th, 2018 West Hollywood, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Josh S was very helpful in solving a problem with linking accounts to my Kabbage acct. He researched and got back to me with an email that told me how to resolve the issue, which is unheard of these days! Thank you:)

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Happy to hear the problem was resolved. Thanks for choosing Kabbage!

starstarstarstar_borderstar_border
Lindsey
November 2nd, 2018 Spokane, WA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstar_borderstar_borderstar_border

Jared was very understanding and knowledgeable. He understood the product I have with Kabbage and helped ME further understand it. He took the time to truly resolve my problem in a way that left me quite satisfied and thankful. Thank you, Jared!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thank you, Lindsey for your great review. Please reach out to us again if there is anything we can do for you!

starstarstarstarstar
Johann
November 1st, 2018 Fremont, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed help with a transaction and Patty from Kabbage answered my phone call and solved it in under 5 minutes! Thank you Patty!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Johann!

starstarstarstarstar
Michele D Gray
October 31st, 2018 Cut Bank, MT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Patty was very helpful and professional. had a good deal of patience and was friendly and kind.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Michele!

starstarstarstarstar
Samantha Eisenberg
October 29th, 2018 DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We have used Kabbage for years and I had several questions regarding a new loan option, Josh was very helpful and answered all my questions and concerns. Kabbage is very easy to deal with without all the headaches you get with other company's. Would recommend them to any one wanting some extra capital, ask for Josh ;)

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

We are so thankful you continue to choose Kabbage, Samantha! Thank you for the wonderful review.

starstarstarstarstar
Amy
October 29th, 2018 Germantown, WI DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Josh was a really helpful and friendly agent. It is amazing to have a kind person to help you when you need it. Thank you!

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, Amy!

starstarstarstarstar
AndreaLPC
October 29th, 2018 San Antonio, TX DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Helpful to understand how the process of funding and payments works and is processed.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review!

starstarstarstarstar
Felicia Cotton
October 29th, 2018 Rochester, NY

I spoke with representative Jared. He was well experienced with his knowledge of program and all the information I needed to use my loan. He made me feel very comfortable with how to apply and use my loan.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

We are happy to hear you had a good experience! Thanks for the review.

starstarstarstarstar
James Randolph
October 29th, 2018 Hollywood, FL DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Sami was a great help in getting the info that I needed. Thank you Sami. Hope to work with you again.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the review, James!

starstarstarstarstar
Lori
October 26th, 2018 Vineland, NJ DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Matthew was very helpful and responsive to my situation and was happy to help me. He gave me several options. Very helpful.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

We are happy to hear you had a great experience, Lori. Thanks for the review!

starstarstarstarstar
Denny Carrion
October 26th, 2018 Port Saint Lucie, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Josh was really great over the phone and was able to find a solution to my needs.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Happy to hear you had a great experience. Thanks for choosing Kabbage!

starstarstarstarstar
Virgil Tripp
October 25th, 2018 Bastrop, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Christian was very professional and helpful to my request. He had great follow through and reflected well on Kabbage.

Kabbage Logo

Reply from Kabbage

Nov 12, 2018

Thanks for the wonderful review!

starstarstarstarstar
Christopher Roy
October 24th, 2018 Carlsbad, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Always helpful. Been there for us in critical times and think of Kabbage as an important partner.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you so much Christopher! We are honored to have you as a partner!

starstarstarstarstar
Luis Morales
October 24th, 2018 Turlock, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Jimena took the time to explain in detail the answer to my question regarding my account and was very professional and yet friendly!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

This is wonderful feedback. Thank you!

starstarstarstarstar
Larry Graham
October 23rd, 2018 Spring, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've always experienced great customer service with Kabbage, tonight was no different, Josh took my call, handled my issue politely and promptly and professionally! Couldn't ask for anything more!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you for your feedback Larry. We appreciate you!

starstarstarstarstar
The ECO Home Company
October 22nd, 2018 Orlando, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed help on my existing loan. Jared was extremely professional, helpful and efficient!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Awesome! Thanks so much!

starstarstarstarstar
Debra Morth
October 22nd, 2018 Canyon Country, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Josh is the best! 100 stars! I called for a quick question regarding my account- nothing big but he treated me like a million dollar customer giving me excellent, compassionate and professional service and reassurance that my account is alert free and all is well! Kabbbage is great! Josh is an asset to ur company! Thank u!!!!

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

We love hearing that you are getting the care you deserve. Thank you!

starstarstarstarstar_border
Jacqueline Lagrega
October 22nd, 2018 Patchogue, NY DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jared was very helpful and knowledgeable in helping me resolve my issue.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you so much Jacqueline!

starstarstarstarstar
Hector
October 19th, 2018 Springfield, MA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Zelenka was professional and informative. I needed a grace period to meet my payment due. The terms were easy to understand. Kabbages' line of credit helps me meet deadlines with speed and efficiency.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

We look forward to our growing partnership with you!

starstarstarstarstar
Allen Mueller
October 19th, 2018 Atlanta, GA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Kabbage has an efficient system for providing working capital lines to small business. I've funded my business three times over the past two years, and every transaction call and interaction has been easy and stress-free. Today I called and spoke with Josh in customer service. Kabbage support is easier to access and better staffed than most financial institutions, with real customer support from an intelligent person who takes care of your query and answers all your questions. Plus, it's nice to not have to sift through a multilayered phone tree telling you everything you already know - just to get in touch with a human.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank you so much for such a detailed review. Your happiness is our top priority!

starstarstarstarstar_border
Chris
October 19th, 2018 Ventura, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jared was a great help with a digital Snafu I had with my Kabbage Account... Thanks so much Jared...

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Thank YOU Chris!

starstarstarstarstar
Brittney
October 19th, 2018 Los Angeles, CA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Zelenka was amazing with me when I called to change my payment date of the loan. She helped me and took care of my needs and was personable and sweet.

Kabbage Logo

Reply from Kabbage

Oct 24, 2018

Hi Brittney! Thank you so much!

starstarstarstarstar
John Yori
October 17th, 2018 Accokeek, MD DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

In this day and age where customer service seems to be a thinking of the past, it's so refreshing to talk to a very patient, thoughtful and knowledgeable person who actually likes her job and cares about the clients who contact her. You can't buy this kind of dedication!

Kabbage Logo

Reply from Kabbage

Oct 17, 2018

We love this John. Thank you for taking the time to share your experience. :)

starstarstarstarstar
Kelly Mack
October 17th, 2018 Dumont, CO DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Today I had the pleasure of speaking with Josh S in Customer Service. He was able to help me by adjusting the payment schedule of our loan. He was very willing to help in any way possible and did so.

Kabbage Logo

Reply from Kabbage

Oct 17, 2018

Hi Kelly! This is wonderful to hear. Thank you so much for being such an awesome customer!

starstarstarstarstar
GAVIN GEAR
October 15th, 2018 Monterey, CA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Zelenka H - I want this very nice professional lady to teach my grandkid how to speak professionally. Zelenka lifted my day and represented Kabbage in an excellent manner. Thank you Zelenka

Kabbage Logo

Reply from Kabbage

Oct 16, 2018

This is hilarious Gavin- thank you so much for this lovely review!

starstarstarstarstar_border
gary
October 15th, 2018 Jersey Shore, PA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

recently had an issue where my bank reversed my payment. I immediatly contacted the customer support number to get the matter corrected. Both Jeff and josh gave me relief in getting the matter resolved. Both phone contact and support via email advised me how to move forward and correct the matter. Thanks to them i received peace of mind .

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Gary- Thank you so much!

starstarstarstarstar
MUglialoro
October 15th, 2018 Tampa, FL DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Love EVERYTHING about them, but they should start reducing fees for 'vested' borrowers as there are many other options out there now.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hello- Thank you so much for your honest feedback. We take customer feedback seriously and will be passing your comments to the appropriate teams!

starstarstarstarstar
Nancy
October 15th, 2018 Birmingham, AL DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I emailed on a Sunday night and said that we would not have the funds to pay our bill until for three days after it was due. Sam S. answered Monday morning and granted a three day deferral. We appreciate it.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Nancy- Thank you so much for telling us about your experience!

starstar_borderstar_borderstar_borderstar_border
Not Worth It
October 12th, 2018 DETAILS
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Would not recommend their services unless you have a lot of time to waste.

starstarstarstarstar
Kendon Greene
October 12th, 2018 DeSoto, TX

Jared was awesome!!! He walked me through the entire process with care and patience.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hi Kendon- Thank you so much for the great feedback!

starstarstarstarstar_border
Ernesto Chavez
October 12th, 2018 Lake Worth, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstar_borderstar_border

We had a situation with our account and we needed fast response. Time was of the essence. Spoke with Whitley on the phone and she was able to resolve the challenge in minutes. Thank you so much Whitley. Excellent customer service.

Kabbage Logo

Reply from Kabbage

Oct 15, 2018

Hello! We apologize for any issues you incurred, but are so happy that we were able to resolve your issues in a timely manner!