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Kabbage

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Kabbage

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$100 Guarantee
  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fees

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's loaning paradigm is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. 

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    4.8

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    473 Reviews

    Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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    Keith C Cheatham
    August 9th, 2018 Addison, TX DETAILS
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    Zelenka has been wonderful and was very professional in solving a major problem. i will have send here ice cream!!!!

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    Reply from Kabbage

    Aug 09, 2018

    Hi Keith- Thank you so much! She would love that! :)

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    Clegg
    August 8th, 2018 Savannah, GA DETAILS
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    Zelenka was great. Friendly and even joyful. A refreshing difference from so many CSR interactions these days.

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    Reply from Kabbage

    Aug 09, 2018

    Hi Clegg- What a refreshing review! Thank you so much. That means a lot to us. :)

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    Kyung Do
    August 8th, 2018 Arlington Heights, IL DETAILS
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    Zelenka provided quick and professional customer service!

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    Reply from Kabbage

    Aug 09, 2018

    Hi Kyung- We are so glad you had a positive experience. Thank you so much for sharing!

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    David
    August 8th, 2018 Nashville, TN DETAILS
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    Kabbage has always been helpful, and allowed the time needed to work through and questions.

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    Reply from Kabbage

    Aug 09, 2018

    Hi David- Thank you so much for your business!

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    Gerardo Garcia
    August 8th, 2018 Orange, CA DETAILS
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    I just got off the line with Zelenka. As much as money issues can be a touchy subject. Her demeanor makes the situation brighter. It was a pleasure speaking with Zelenka. That is the type of person I would want answering the phones at my business.

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    Reply from Kabbage

    Aug 09, 2018

    Hi Gerardo- Thank you so much for taking the time to share your thoughts. We value our reps and love hearing about the great service they provide for awesome customers such as yourself. :)

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    Dahlia
    August 7th, 2018 Windham, NH DETAILS
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    I had a problem with the bank setup that would have created an extremely significant delay in paying for goods for my startup. I spoke with seceral agents, who although polite were unable to help resolve my problem. I was fortunate to soeak Denisa on my next call she was not only professional and courteous but also took on the urgency of my concern as if it were her own and made sure my issue was resolved in a few hours when all other agents said a few days. Her customer service was so impressive that I will absolutely be recommending Kabbage to other friends with startups.

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    Reply from Kabbage

    Aug 09, 2018

    Hi Dahlia- Thank you for such a wonderful review. Your business means everything to us and we feel lucky to partner with you and your business.

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    joseph rolleri
    August 7th, 2018 Queen Creek, AZ DETAILS
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    Zelenka H was great answered all my questions

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    Reply from Kabbage

    Aug 09, 2018

    Hi Joseph- Thank you for sharing your experience with us!

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    Jerry Welch
    August 7th, 2018 Dallas, TX DETAILS
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    Whitley is a terrific customer service agent. She was knowledgeable of all facets of the system, very professional and went out of her way to make sure that I was satisfied. She provided exceptional customer service.

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    Reply from Kabbage

    Aug 09, 2018

    Hi Jerry- We love Whitley and are so happy to hear of your excellent customer service experience. Thank you for sharing!

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    Rhonda
    August 7th, 2018 Clermont, FL

    Kabbage was listed on an inquiry of our company. I have not personally or professionally used Kabbage. But due to Kabbage being listed on the inquiry, I couldn't proceed. When I reached out to Kabbage Whitley responded in a timely and professional manner. Even after discovering I was not a customer treated me she treated me with respect and helped me get to the right people to resolve the inquiry. I was impressed by how helpful and kind she was during the process.

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    Reply from Kabbage

    Aug 09, 2018

    Hi Rhonda- This review makes us super proud of our amazing Customer Service team. Thank you so much for expressing your thoughts. We wish you the best of luck in all of your endeavors!

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    Fadi Alsilhi
    August 6th, 2018 Glendora, CA DETAILS
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    Jared is always great help! He’s efficient and helps out right away. He was able to resolve my issue right away without keeping me on long holds. Thank You Jared!

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    Reply from Kabbage

    Aug 09, 2018

    Hi Fadi- We know your time is precious! Thank you for letting us know how we are doing. :)

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    [email protected]
    August 2nd, 2018 Boca Raton, FL DETAILS
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    Whitley is excellent in customer service, she answered all my questions

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    Reply from Kabbage

    Aug 02, 2018

    Hi Chris- We are very happy to hear this. Please let us know if there is anything else we can do to serve you!

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    JOSEPH F ARAGONA
    August 2nd, 2018 Bronxville, NY DETAILS
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    Jeff T Provided Excellent service. He assisted me in providing the needed information

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    Reply from Kabbage

    Aug 02, 2018

    Hi Joseph- Thank you for sharing your experience. You are much appreciated!

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    Amy Ferguson
    August 8th, 2018 Little Rock, AR DETAILS
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    Jared was super knowledgeable and friendly and handled my questions and concerns fast and to my satisfaction. Thanks Jared!

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    Reply from Kabbage

    Aug 09, 2018

    Hi Amy- Thank you so much for your awesome review!

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    Sam Laufer
    August 2nd, 2018 DETAILS
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    My experience with Kabbage has been superb. Your staff is friendly, knowledgeable and accessible.

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    Reply from Kabbage

    Aug 02, 2018

    Thank you so much Sam!

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    R. Allen
    August 1st, 2018 Salt Lake City, UT

    I want to specifically thank Whitley of Kabbage Customer Service. She responded immediately and followed through with every detail until the loan was approved. I felt like she was on my side. What more can you ask? Thanks Whitley...

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    Reply from Kabbage

    Aug 01, 2018

    Hello and thank you so much for your wonderful review. We take pride in giving you the best service possible. Thank you for your continued partnership. :)

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    Sallyann Mohler
    July 31st, 2018 Palm Beach Gardens, FL DETAILS
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    Jeff was very helpful and kind and we had a very good connection. He gets 5 stars!!

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    Reply from Kabbage

    Jul 31, 2018

    Hi Sallyann! Thank you so much for your kind words. We appreciate you and your business. :)

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    Cameron West
    July 31st, 2018 East Bridgewater, MA DETAILS
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    Jeff T. was extremely helpful rectifying a situation I had created by closing my linked account at one bank, and opening a new account at another. He was patient while walking me thru the solution. His instructions were clear and direct, his voice was audible and understandable. I am very happy with the support I received today. And... I enjoyed the jokes and unconventional "on hold" entertainment!

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    Reply from Kabbage

    Jul 31, 2018

    Hi Jeff! We aim to please! Thank you for your continued partnership!

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    Tom Wood
    July 31st, 2018 Carlsbad, CA DETAILS
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    Needed to change payment accounts and Jared got it completed for me. Thanks for your help Jared! Tom W

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    Reply from Kabbage

    Jul 31, 2018

    Hi Tom- Thank you so much. We are here to help when ever you need us!

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    Scott Louis Guenther
    July 31st, 2018 Seattle, WA DETAILS
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    I have nothing but fantastic reviews for kabbage. great product. Great customer service. Very responsive, courteous, and knowledgeable. I specifically want to express my fantastic review for Zelenka. She went over and above to help me out, and I am very pleased that she was able to help me. She is outstanding in the customer service department.

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    Reply from Kabbage

    Jul 31, 2018

    Hi Scott- Thank you so much for your kind words. We look forward to serving your business moving forward!

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    Terrell Hughes
    July 31st, 2018 Murfreesboro, TN DETAILS
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    Zelenka H, This girl was fabulous give her a raise. Thanks Terrell Hughes

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    Reply from Kabbage

    Jul 31, 2018

    Hi Terrell- We agree! Thank you for the glowing review!

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    VC
    July 31st, 2018 Saint Cloud, MN DETAILS
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    Jared was very helpful on the phone. He guided me step-by-step to make an adjustment to one of my payment method accounts. The phone call was probably less than 3 minutes! A very pleasant experience indeed!

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    Reply from Kabbage

    Jul 31, 2018

    Hi and thank you so much for sharing your experience. We truly value you!

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    Rozina Hunter
    July 31st, 2018 Hartsville, SC DETAILS
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    Zelenka assisted me on a question today and provided awesome customer service.

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    Reply from Kabbage

    Jul 31, 2018

    Hi Rozina- Thank you so much! We look forward to serving your business again very soon. :)

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    Shalom Tax Service LLC
    June 26th, 2018 DETAILS
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    Because of the customer service and the fact that they trusted me with a loan and gave me a chance, and gor that i will never let them down.

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    Reply from Kabbage

    Jul 19, 2018

    Hello and thank you for your review. We look forward to seeing how your business grows. Please let us know if there is anything we can do to better your experience. :) Sincerely, Annie York Customer Success and Experience

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    NER Recycling LLC
    June 26th, 2018 DETAILS
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    You are there when we need you to grow. Periodic reviews and anticipated business growth . Customer service goes the extra mile.

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    Reply from Kabbage

    Jul 19, 2018

    Hello! We are honored to help your business. Thank you so much for the kind words. Sincerely, Annie York Customer Success and Experience

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    Patricia Neal
    June 26th, 2018 DETAILS
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    Great customer service, great product. Easy to set up and get started.

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    Reply from Kabbage

    Jul 19, 2018

    Hi Patricia- Thank you so much for your thoughts! Please let us know if there is anything else we can do to help! Sincerely, Annie York Customer Success and Experience

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    Moshe Schwartz
    June 18th, 2018 DETAILS
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    The interest rate on the loans are excessive

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    Gcar
    June 18th, 2018 DETAILS
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    Easy seamless process as stated on the web site

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    Reply from Kabbage

    Jul 19, 2018

    Hello! We thrilled that your experience was seamless. We are honored to have you as a customer. Sincerely, Annie York Customer Success and Experience

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    KBD
    June 4th, 2018 DETAILS
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    It w was quick and easy. The gentleman I worked with was very professional and knowledgeable

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    Reply from Kabbage

    Jul 19, 2018

    Hello! We strive to give you the best service in the industry. Thank you so much for your review! Sincerely, Annie York Customer Success and Experience

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    J. Moore
    June 4th, 2018 DETAILS
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    Very responsive customer service and their website/loan system works extraordinarily well.

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    Reply from Kabbage

    Jul 19, 2018

    Hello and thank you for the kind words! Please let us know if there is anything we can do to make your experience better. :) Sincerely, Annie York Customer Success and Experience

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    Barry
    June 4th, 2018 DETAILS
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    easy to do business with and the people are very helpful.

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    laurie
    June 4th, 2018 DETAILS
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    easy to use and deal with , gives reminders of offers

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    Reply from Kabbage

    Jul 19, 2018

    Hi Laurie- Thank you so much for your review. We appreciate you and your business! Sincerely, Annie York Customer Success and Experience

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    UniqueKrafts
    June 4th, 2018 DETAILS
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    Even though my interest rate is high, the support and financial assistance for my budding business has been immeasurable.

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    Reply from Kabbage

    Jul 19, 2018

    Hello and thank you so much for your thoughts. We are here to help in any way that we can. Keep in mind that a great way to save money is to payoff as early as you can, you only pay a 'cost' for every month you have a balance. Thank you! Sincerely, Annie York Customer Success and Experience

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    Reese Rotella
    May 8th, 2018 DETAILS
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    Easy to work with - easy process to get loan, really fast and Customer service was great as well as the follow up

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    Reply from Kabbage

    May 08, 2018

    Hi Reese! Thank you so much for your review. We appreciate your business! :) Sincerely, Annie York Customer Success and Experience

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    JAIRO GAVILAN
    May 8th, 2018 DETAILS
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    Excellent, fair, and reliable service. A great service to have

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    Reply from Kabbage

    May 08, 2018

    Hi Jairo- Thank you so much for your 5 star review! We appreciate you! Sincerely, Annie York Customer Success and Experience

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    A Needed Resource
    May 8th, 2018 DETAILS
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    Quick,fast,no waiting! Start to finish was about 10 Minutes!

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    Reply from Kabbage

    May 08, 2018

    Hello! Thank you so much! Sincerely, Annie York Customer Success and Experience

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    Ray Rice
    April 30th, 2018 DETAILS
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    Ease of service. The application process was painless and the customer service is very responsive. I have recommended Kabbage to a number of business associates because of my expirence with Kabbage as a funding source.

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    Reply from Kabbage

    May 08, 2018

    Hi Ray- Thank you so much for your awesome review. And thank you for your recommendations. We have a new referral program that pays you for any referral that qualifies. You have to be signed up for the program to reap these rewards. Please check out the site and sign up: https://www.kabbage.com/referral-program/ Sincerely, Annie York Customer Success and Experience

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    Joshua Bean
    April 25th, 2018 DETAILS
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    Fees could always be a bit lower, but for the type of financing it is we have been very impressed.

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    Reply from Kabbage

    Apr 25, 2018

    Hi Joshua! Thank you so much for your review. We appreciate your business! Sincerely, Annie York Customer Success and Experience

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    texas sunrise solar
    April 25th, 2018 DETAILS
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    fees are a little high but very handy tool to have if ever needed

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    Reply from Kabbage

    Apr 25, 2018

    Hello- Thank you so much for your review. We are here for when you need us. Please let us know if there is anything we can do to make your experience any better! Sincerely, Annie York Customer Success and Experience

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    Israel
    April 25th, 2018 DETAILS
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    Easy aplication, very fast depositing the money in bank account

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    Reply from Kabbage

    Apr 25, 2018

    Hi Israel- Thank you so much for the kind words. We appreciate you! Sincerely, Annie York Customer Success and Experience

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    Ed4Online
    April 25th, 2018 DETAILS
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    The Kabbage staff provides excellent customer service and is very professional in all their dealings.

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    Reply from Kabbage

    Apr 25, 2018

    Hi Ed- We are here for you. I am glad you've had great service; you deserve it! Sincerely, Annie York Customer Success and Experience

    Helpful?