Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

You can find Kabbage reviews below to learn how customers feel about the lender. 

The Good

  • Short-Term Loans
  • Transparent Application Requirements
  • No Closing or Origination Fees
  • Resources
  • Kabbage Card
  • Repeat Users

Short-Term Loans

Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

Additional advantages of Kabbage Small Business Loans:

  • Loans are scalable and manageable
  • Quick approval and fast access to funds
  • Simple monthly fee

Transparent Application Requirements

In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

  • Companies need to be in business for one year before applying
  • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
  • No pre-payment penalties on 6 and 12-month terms
  • No closing fees
  • No origination fees
  • 1.5-10 percent interest rates
  • Good resources
  • No minimum credit score needed

No Closing or Origination Fees

Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

Resources

Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

Kabbage Card

Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

  • Access to available funds at the point of sale
  • Remote access to Kabbage account
  • Business purchases and investments anywhere Visa is accepted
  • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
  • No additional hidden monthly fee or cost 
  • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

Repeat Users

The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

Check rates with Kabbage

The Bad

  • Short-Term Solutions
  • Low Amounts of Capital
  • Personal Guarantee

Short-Term Solutions

As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

Low Amounts of Capital

Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

Personal Guarantee

When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

The Bottom Line

Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

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User Reviews

Star Rating

4.8
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802 Reviews

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Russ B
October 11th, 2019 Normal, IL DETAILS
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Very happy with Kabbage and their customer service! Always so easy to work with . Jared L. helped me out today and was very helpful and easy to talk to! Thanks!

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Maria
October 11th, 2019 Bowie, MD DETAILS
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KABBAGE has helped me tremendously in the normal ups and downs of business cash flow. Cash is available in minutes when you need it the most and the KABBAGE card is so convenient. I have never had to use it but having quick access to funds at my fingertips is very reassuring and helps with better decision-making. Customer service is excellent and the company gives the feeling that it is really out to help and wants you to succeed. Not very common these days. Thank you KABBAGE!

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Theodora F.
October 11th, 2019 Garden Grove, CA

Excellent service, pleasant and provided complete details about the loan

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Stephanie R
October 11th, 2019 Denham Springs, LA DETAILS
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Jared L with Kabbage provided exceptional customer service. He quickly handled my request and followed up after its completion to ensure my satisfaction. Kabbage is the right solution for your business! Thanks Jared!

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Lynn Rose
October 9th, 2019 Marina del Rey, CA DETAILS
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I've remained SO IMPRESSED by Kabbage! The ease of use and clarity as to how the system works (and so FAST!) is incredible. Also, the customer service has CONSISTENTLY been top-notch! Connecting with such care, feeling heard, going out of their way to serve and make us happy - truly amazing. I DO have to say the ONLY thing I'd change on Kabbage (and ASAP) is that horrendous voiceover on the answering service. You guys used to have a guy's voice who actually did a great job and made it feel friendly, connected, fun, etc. This one is a gal's voice (and I'm a girl and love hearing girl's voices so it's nothing to do with that) and this one is so unprofessionally done and disconnected. She's rushing thru the copy, sounds fake and is just plain awkward - ugh! (I'm extra picky on voiceovers because I have done them for years and come from being an actor and tv host). I'm not the only one who doesn't like her VO and how it stands out as disjointed and distracting. I've heard this from others who use Kabbage and even a few customer service calls I've had over time (especially when they first came out with this gal instead of the guy and I'd ask the customer service agent, why on earth did they do that??? It was great before. It's almost like this must have been the daughter of the owner of Kabbage who wanted to give the the opportunity to do it or something. Oy!) Anyway - that's minor compared to how impeccable Kabbage is everywhere else, how fair, how understanding and what a LIFESAVER it's been for me during some tough years in my business with divorce and business changes, etc. SO GRATEFUL!

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Reply from Kabbage

Feb 12, 2019

Thanks for such an awesome review, Lynn! We are so glad that we are a lending partner for your business!

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KarenK
October 9th, 2019 Greenville, IL DETAILS
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I have been having ongoing issues with my accounts continually staying connected as well as my most recent issue of not being able to withdraw funds. Caty B. was AMAZING with her assistance. She was empathetic, helpful and responded in a very timely fashion. When running a business, it's nice to be taken care of when issues arrive on our side. Thanks so much Caty!

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Saidah
October 9th, 2019 West Memphis, AR DETAILS
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Once qualified, always there for emergency draws. More important, when I needed a few extra days to repay, Jared was helpful in deferring a payment due making sure I understood the process. Easy & painless.

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Lewis Hunter
October 8th, 2019 Jacksonville, FL DETAILS
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In my effort to refinance my personal residence, questions arose as to Kabbage' s remedies in case of a default. Marcus was very helpful it getting me the information I needed,

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Juan
October 3rd, 2019 The Bronx, NY DETAILS
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Jared was very knowledgeable, helpful and courteous.

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George Youhana
October 3rd, 2019 San Jose, CA DETAILS
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What a professional group of people! The absolute best!!

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Ramona Freeze
October 2nd, 2019 Bakersfield, CA DETAILS
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My account manager Kate has my best interest at heart and keeps in contact with me.

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Reply from Kabbage

Nov 30, 2018

Thanks for the review, Ramona! We are delighted to know you had a great experience with Kabbage!

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Caroline Janzen
October 2nd, 2019 Lake Oswego, OR DETAILS
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He was very kind and helpful. He took steps to help me without any prompting. I really appreciate it. He was compassionate and very professional. I am sure he will follow up to assist me further with my issue as he promised. He stayed on the phone with me until we were able to find a solution to work temporarily. He was respectful as well and represents your company well. I hope you can reward with him more responsibility and allow him to teach others. Thank you for your time.

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Reply from Kabbage

Oct 02, 2019

Thank you so much for taking the time to leave us a review!

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Angel
October 1st, 2019 Madison, NC DETAILS
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Called customer service on Monday spoke with Jess R. Jess was very helpful and polite. Was a pleasure to speak with. Great customer service!

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Reply from Kabbage

Oct 02, 2019

Thanks for the review!

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Paul Z.
September 30th, 2019 Saint Paul, MN DETAILS
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Kabbage has been extremely easy to work with. I needed to move my payment date to mid-month instead of 1st of the month. I talked to Caty B. in customer support and she was very accommodating and explained what she could do and how it would impact my existing terms. I would highly recommend them!

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Reply from Kabbage

Oct 02, 2019

Thanks for sharing this experience with us! We are proud to be your funding partner!

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Lincoln Property Develpment
September 30th, 2019 Dover, OH DETAILS
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Kabbage has been an extremely valuable asset to my business health. Kabbage's technology, customer service, and the process have exceeded every expectation of mine. Their customer service extraordinaire, Kate W. has given our business a very high level of personal attention. Our business needs have been met thanks to their approach.

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Reply from Kabbage

Sep 30, 2019

Thanks for taking the time to leave us your awesome feedback!

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Faith
September 30th, 2019 Atlantic Beach, FL DETAILS
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Kabbage has been able to provide a line of credit which is flexible and has helped through periods of short-term cash flow. Kate responded courteously to my questions on 9/27/19 and provides a good image for Kabbage.

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Reply from Kabbage

Sep 30, 2019

We really appreciate your review!

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Vincent Lobdell
September 26th, 2019 Pulaski, NY DETAILS
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The customer service person Jess R. was excellent. She was very knowledgeable and extremely pleasant. Kabbage is a wonderful resource- hopefully the rates will come down some as the interest rates come down.

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Reply from Kabbage

Sep 28, 2019

Thanks for your honest feedback!

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Sheri J Rhodes
September 25th, 2019 Greeneville, TN DETAILS
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I called Kabbage today for help with changing my bank accounts, and Matthew T. helped me to make the change. He was cheerful, helpful, and made the experience a quick and easy process, which was great! Thank you so much.

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Reply from Kabbage

Sep 28, 2019

We appreciate it!

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Dan
September 23rd, 2019 Clifton, NJ DETAILS
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Jared was very helpful and attentive.

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Reply from Kabbage

Sep 28, 2019

Thanks for the great review!

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MCartwright
September 23rd, 2019 Bend, OR DETAILS
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The loans are a bit on the spendy side for start ups. However, the customer service is superior

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Reply from Kabbage

Sep 28, 2019

Thanks for taking the time to provide us with your honest feedback!

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Gordon Gervais
September 23rd, 2019 Anaheim, CA DETAILS
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Kabbage is spot on They are a great company and stand behind what they say. My account manager Marcus is very professional and a standup guy knows what he’s Talking about. I recommend kabbage to anyone

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Reply from Kabbage

Sep 28, 2019

We really appreciate this five-star feedback!

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Cromwell
September 20th, 2019 Palmdale, CA DETAILS
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Had an issue with my account and Jared did a wonderful job handling the situation. He was informative and professional, customer service was excellent. Thank you Jared!

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Reply from Kabbage

Sep 28, 2019

Thanks for the review!

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Raymond
September 18th, 2019 Dundee, FL

The representative I spoke to was very inform, very helpful. Made me feel comfortable and was very easy to talk to. Thanks Marcus C. So far my experience with Kabbage has been excellent

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Reply from Kabbage

Sep 28, 2019

Thanks for leaving a review about your experience!

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SB Consults
September 17th, 2019 San Clemente, CA DETAILS
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Marcus did a great job looking into the bank connectivity issue. he resolved the problem quickly. Much appreciated!

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Reply from Kabbage

Sep 17, 2019

Thanks for your review!

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N. Peterson
September 16th, 2019 Evanston, IL DETAILS
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Caty B. was super helpful in addressing a clerical issue that would have cost me a whole month of fees. I have been using kabbage for cashflow needs for 2 years and I am grateful for their willingness to address this situation.

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Reply from Kabbage

Sep 17, 2019

We appreciate your five-star feedback!

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Bruce Merriman
September 16th, 2019 Arlington, VA DETAILS
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I have been having problems with the account, specifically it's connection to Paypal, I have had to call 3 times in the last week. Each individual I spoke with was helpful but the young lady I spoke with this morning Jess R was super. She not only looked at the immediate issue, she looked at the entire account and fixed a couple of issues while I was on the phone. Hopefully EVERYTHING is now back in order. Very professional young lady.

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Reply from Kabbage

Sep 17, 2019

Thanks so much for being a Kabbage customer!

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B lovely
September 16th, 2019 Branson, MO DETAILS
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Jared was fantastic 👍🏾👍🏾👍🏾💕💕💕 thanks for helping me with my login

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Reply from Kabbage

Sep 17, 2019

Thanks for sharing your experience with us!

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David Toscano
September 16th, 2019 Hoboken, NJ DETAILS
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Beyond Helpful...excellent service and extremely professional...great person to have on your team!

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Reply from Kabbage

Sep 17, 2019

Thanks for leaving us a review!

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S.P.
September 13th, 2019 Los Angeles, CA DETAILS
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Marcus was very professional, polite and clear.

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Reply from Kabbage

Sep 17, 2019

We really appreciate your review!

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Tony
September 13th, 2019 Gaithersburg, MD DETAILS
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Fantastic experience . Best rate. Kind people. They don't RIP you off.

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Reply from Kabbage

Sep 17, 2019

Thanks for leaving us a review!

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Carl Zimmerman
September 12th, 2019 Pueblo, CO DETAILS
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I had been approved back in Feb for a loan, and I did not need it at that time, I also shopped around and compared, and Kabbage was by far the best deal. I had to change bank account numbers and called and spoke to Marcus. He was outstanding answered all my questions, and was great to work with!

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Reply from Kabbage

Sep 13, 2019

Thanks for your review! We appreciate it!

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NIck
September 11th, 2019 New York, NY DETAILS
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Always great and willing to help ! Excellent customer service !

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Reply from Kabbage

Sep 13, 2019

Thanks for leaving a review!

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Ted Chagaris
September 10th, 2019 Santa Fe, NM DETAILS
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Needed to update my bank info. Marcus was very helpful in accomplishing this

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Reply from Kabbage

Sep 13, 2019

Thanks for your feedback!

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Ben
September 6th, 2019 Durham, NC DETAILS
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Jared in Customer Service was fantastic. Very flexible and noticed that a previous fee hadn't been reversed and reversed it. Great service.

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Reply from Kabbage

Sep 13, 2019

Thank you for your review!

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Linda M
September 5th, 2019 Martin, TN DETAILS
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Jared provided excellent customer service. I spoke with him, asked a question and he resolved the issue. Also Elizabeth H is one of the best CSR reps I have ever dealt with. She shows compassion when things were in a turmoil. Thank you both.

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Reply from Kabbage

Sep 13, 2019

Thanks so much for leaving this awesome review!

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LUAY ALJAMAL
September 5th, 2019 Portland, OR DETAILS
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Marcus was great answered all question very knowledgeable of procedure etc.

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Reply from Kabbage

Sep 13, 2019

We appreciate you sharing your experience with us!

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Michael Liquori
August 30th, 2019 Linden, NJ DETAILS
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The serivce is outstanding. Diane L. in support was receptive, answered all my questions and went through all details needed to ensure we are a happpy client. Thank you Diane L. and Kabbage

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Reply from Kabbage

Sep 03, 2019

Thanks for leaving us a review! We appreciate it!

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Zev Paiss
August 28th, 2019 Boulder, CO DETAILS
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Jared was kind, informed, and knowledgable

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Reply from Kabbage

Sep 03, 2019

Thank you for your review!

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Sara
August 28th, 2019 Atlanta, GA DETAILS
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Caty was awesome and helpful during a stressful month she gave me options and most importantly she was kind!!!- I love Kabbage

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Reply from Kabbage

Sep 03, 2019

Thanks for sharing your feedback with us!

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Alan Miller
August 28th, 2019 Delray Beach, FL DETAILS
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Jared resolved my issue efficiently and effectively and communicated as much. Great job.

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Reply from Kabbage

Sep 03, 2019

We appreciate your review! Thanks for choosing Kabbage as your funding partner!

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michael naeini
August 28th, 2019 Casselberry, FL

Helpfull , amazing and professional .... Helping bussineses in time you need help and customer service amazing , they always back you up. Thank you , Thank you

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Reply from Kabbage

Sep 03, 2019

We appreciate you taking the time to leave us a review!

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Ralph
August 28th, 2019 Washington, NJ DETAILS
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I called in today to resolve an issue, and Matthew was very helpful!

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Reply from Kabbage

Sep 03, 2019

Thank you for your feedback!

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Liene
August 28th, 2019 St. Petersburg, FL DETAILS
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So far, Kabbage has been more than just wonderful! All customer service representatives, especially Jared, are very knowledgeable and always helpful! I have only good things to say about this company :)

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Reply from Kabbage

Sep 03, 2019

We really appreciate you sharing your great experience with us!

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Jason McCray
August 26th, 2019 Argyle, TX DETAILS
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Kate is awesome and represents Kabbage extremely well!

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Reply from Kabbage

Aug 26, 2019

Thanks for the great review!

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K Ballard
August 26th, 2019 Trussville, AL DETAILS
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My account was locked up and I could not make any purchases. I called and spoke with a gentleman on Monday and he said that the business office had to handle the problem. There was nothing that he could do. I called back on Thursday and spoke with Caty. She said she would handle my issue personally and email me when it was resolved. Within two hours, I was able to make purchases again. She is the epitome of awesome customer service!

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Reply from Kabbage

Aug 26, 2019

Thanks for sharing your story, and we appreciate your five-star review!

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Gunjan Kamdar
August 23rd, 2019 Newark, DE DETAILS
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Jared was very helpful over the phone. he helped me right away.

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Reply from Kabbage

Aug 26, 2019

We appreciate you taking the time to leave us a review!

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Breathe Studios
August 23rd, 2019 Cambridge, MA DETAILS
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Customer service has been super helpful, specifically Marcus for our latest questions and needs.

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Reply from Kabbage

Aug 26, 2019

Thanks so much for your review!

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stephen krieger
August 22nd, 2019 Benton Harbor, MI DETAILS
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Your team member Brandon is an excellent customer service rep and was easy to work with and very gracious. He made my experience less stressful and really helped our business!

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Reply from Kabbage

Aug 22, 2019

Thanks so much for your review!

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Nash Law Group, LLC
August 21st, 2019 New Orleans, LA DETAILS
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Tremendous resource! Zalenka was able to understand our business needs and quickly devised a plan to assist. Again, tremendous resource and even better customer service. Thanks Zelenka!

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Reply from Kabbage

Aug 22, 2019

We really appreciate this great review of our customer service!

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Erelyd Cortes
August 21st, 2019 Holyoke, MA DETAILS
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Kabbage has an excellent support team. They helped me in the right and fast way possible. I don't remember all the names but, one of them is Matthew T.

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Reply from Kabbage

Aug 22, 2019

Thank you for taking the time to leave us your feedback!