Kabbage

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Kabbage

verified
  • Short-Term Loans
  • Repeat Users
  • Resources
  • Kabbage is a lending program based in Atlanta, Georgia that developed an online algorithm to simplify the application and approval process for small businesses. Unlike traditional lenders, they look at business performance online through business checking accounts, payment processing, and shipping data – not manual forms – to automatically assess qualification. Kabbage boasts a high success rate: Over 90 percent of all Kabbage transactions come from repeat users. 

    For borrowers looking for a small business loan from Kabbage, having a low credit score won't necessarily knock them out of the running. Kabbage looks primarily at current annual revenue (they want to see more than $50k/year or $4,200/month for the past 3 months) and the amount of time in business (needs to exceed one year). Typical Kabbage borrowers also have a good social media presence and high amounts of inventory. Kabbage lines of credit are used to cover operating expenses while waiting on payments and receivables, cover operating expenses during slower seasons, and covering unexpected expenses. Those who choose Kabbage business loans should remember that funding is not available to startups.   

    You can find Kabbage reviews below to learn how customers feel about the lender. 

    The Good

    • Short-Term Loans
    • Transparent Application Requirements
    • No Closing or Origination Fees
    • Resources
    • Kabbage Card
    • Repeat Users

    Short-Term Loans

    Loans from Kabbage are great for businesses that need capital on an ongoing basis. Loan amounts go up to $250,000. Kabbage also has a unique borrowing model that allows the borrowers to only use what they need. Even if a business is approved for up to $250,000, the borrower only pays for what they take.  

    Loans from Kabbage are set up on a short-term manageable payment platform. They offer eligible customers 6-, 12-, or 18-month loan terms. 

    Additional advantages of Kabbage Small Business Loans:

    • Loans are scalable and manageable
    • Quick approval and fast access to funds
    • Simple monthly fee

    Transparent Application Requirements

    In comparison to other lenders, Kabbage provides a great deal of information online without having to apply first. Their website includes the following helpful information: 

    • Companies need to be in business for one year before applying
    • Companies need to be making a minimum of $50k annually or $4,200 monthly for the past three months
    • No pre-payment penalties on 6 and 12-month terms
    • No closing fees
    • No origination fees
    • 1.5-10 percent interest rates
    • Good resources
    • No minimum credit score needed

    No Closing or Origination Fees

    Unlike many business loans providers, Kabbage does not charge any closing or origination fees. This saves borrowers money and can provide them with peace of mind that there are no hidden fees. 

    Resources

    Kabbage has a "Resources" tab on their website which connects to a blog. This site houses a good amount of content that businesses can access for free, including business news, webinars, eBooks, tips, and more. Under Kabbage's "How It Works" tab, there is a calculator that gives potential borrowers an estimation of their total payment based on the amount they plan to borrow and the length of the term. Typically, the longer the term of the loan, the higher the amount owed. 

    Kabbage Card

    Kabbage has a new exclusive Kabbage card that customers can keep in their wallets and access their funds whenever and wherever they need them. Customers can apply for the Kabbage card on Kabbage's website through a brief form, and the card will be delivered to them in 7-10 business days. When they receive it, customers can activate the credit card online through their Kabbage account dashboard. The benefits of the Kabbage card include: 

    • Access to available funds at the point of sale
    • Remote access to Kabbage account
    • Business purchases and investments anywhere Visa is accepted
    • No minimum purchase amount or limit to the number of purchases allowed in a day (but limitations include 25K daily card limit, 50K monthly, and 600K annually)
    • No additional hidden monthly fee or cost 
    • Straightforward terms: with every transaction made by the Kabbage card, it creates a new, six-month loan that has the same fees and terms as customers' other six-month business loans. 

    Repeat Users

    The average Kabbage customer utilizes the line of credit four times a year. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. Additionally, the high number of repeat users indicates that Kabbage's application and approval process is streamlined for small businesses. Customers simply need their financial documents and a quality credit score. If a customer qualifies, there is an instant approval, rather than an extended waiting period. 

    Check rates with Kabbage

    The Bad

    • Short-Term Solutions
    • Low Amounts of Capital
    • Personal Guarantee

    Short-Term Solutions

    As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. When customers apply for a loan with Kabbage, it is a short-term solution. Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. Kabbage does not offer traditional loans, large loans for bigger businesses, or other types of conventional funding. Another factor to consider is that Kabbage does not offer an SBA (Small Business Administration) service. Therefore, the borrower is not included in some key SBA programs. Other limitations include: 

    Low Amounts of Capital

    Kabbage only lends business owners a maximum of $250,000. This amount makes sense if there are only 12 months to pay back the loan, but it's not a large enough working capital for many businesses. Man

    Personal Guarantee

    When someone takes out a Kabbage loan, they state that "you personally guarantee that you will pay back your loan, but you do not have to put up any real estate or personal collateral." In many cases, a personal guarantee requires the borrower to put up personal collateral. This confusing language makes it difficult to know what collateral customers are really promising to Kabbage when they take out a loan. Read Kabbage reviews below to learn how borrowers feel about the lender and the personal guarantee. 

    The Bottom Line

    Kabbage is a great way for small business owners to secure short-term business loans. Borrowers should consider Kabbage as a lender if they need small amounts for immediate short-term needs, such as new inventory purchases or payroll. Potential Kabbage loan customers should read Kabbage business loan reviews if they want get a better grasp of what the company has to offer. Overall, if you don't mind waiting a few days for funding, can work with low amounts of working capital, and you feel confident in your ability to pay back the loan (and don't mind having a personal guarantee attached to the loan), we recommend using Kabbage.

    If you want to see how customers feel Kabbage measures up to other business lenders in regards to term loans, loan amounts, repayment terms, customer service, and more, check out Kabbage reviews below. 

    Disclaimer

    As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

    All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


    User Reviews

    Star Rating

    4.8
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    741 Reviews

    Review Breakdown

    5 star
    87%
    4 star
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    3 star
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    2 star
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    Gene Michaels
    May 21st, 2019 Totowa, NJ

    Simple,pragmatic, effective way for business loan

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    Reply from Kabbage

    May 22, 2019

    Thanks so much for your review! We appreciate your feedback!

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    Moussa M
    May 20th, 2019 Riverview, FL

    Spoke to Sami who was truly a professional from beginning to end. Answered my questions and even gave me other information that I was not yet aware of. Thank you again.

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    Reply from Kabbage

    May 22, 2019

    Thanks so much for your great review! We appreciate your feedback!

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    peter bragdon
    May 20th, 2019 Vassalboro, ME DETAILS
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    I had a problem with getting into my account and was helped by Zelenka. She was very friendly and fixed the problem in minutes. With people like Zelenka working for Kabbage they should always have customers.

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    Reply from Kabbage

    May 22, 2019

    We really appreciate you taking the time to leave this awesome review!

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    Mike S
    May 20th, 2019 Mahwah, NJ DETAILS
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    I apply for a line of credit and was approved in one day, I had funds for my continuous business grow low interest rate helps build credit - friendly always a live representative- Kabbage thank you

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    Reply from Kabbage

    May 22, 2019

    Thanks for leaving us a five-star review!

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    J. Fair
    May 20th, 2019 Jamaica, NY DETAILS
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    The customer service is patient and understanding, especially my most recent call with Patty. Who took the time to go over the concerns I had regarding my existing loan. It has been a help to have this line of credit available the only wish is that when taking a new loan that the payment for that month isn't pushed to the next month due date.

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    Reply from Kabbage

    May 22, 2019

    We appreciate your honest feedback!

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    Amrit Singh
    May 20th, 2019 DETAILS
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    Great service, Armani was very helpful and courteous on the telephone I appreciate him taking the time to Resolve my concern.

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    Reply from Kabbage

    May 22, 2019

    We really appreciate you taking the time to leave us a review!

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    Margarett Knight
    May 17th, 2019 Chester, VA DETAILS
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    Sami assisted me. She was very courteous and helpful. It is appreciated.

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    Reply from Kabbage

    Sep 18, 2018

    Hi Margarett- We truly appreciate you. Thank you!

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    Rodney Ward
    May 16th, 2019 Leesburg, FL DETAILS
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    Zenlenka was very helpful in helping me understand my loan and answered every question

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    Reply from Kabbage

    May 16, 2019

    Thank you for your five-star review!

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    Toni Hall
    May 16th, 2019 Collinsville, IL DETAILS
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    Sami was very helpful, and made our account with Kabbage feel very secure.

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    Reply from Kabbage

    May 16, 2019

    Thanks for your review! We appreciate it!

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    Aftab Husain
    May 16th, 2019 Northridge, CA DETAILS
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    Had a pleasant chat with Vrinda this morning. She was awesome. Answered my questions and gave me additional information that was of great help to me. Thank you.

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    Reply from Kabbage

    May 16, 2019

    We really appreciate you taking the time to leave us a five-star review, Aftab!

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    Michael Kelly
    May 14th, 2019 DETAILS
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    Sami is great got all the information I needed Thanks

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    Reply from Kabbage

    May 16, 2019

    Thanks for taking the time to leave us a review!

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    Celine Vacher
    May 14th, 2019 Los Angeles, CA DETAILS
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    Vrinda was very helpful in assisting me.

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    Reply from Kabbage

    Sep 18, 2018

    Thank you much for sharing your experience, Celine!

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    Frank McCjullough
    May 13th, 2019 Charleston, WV DETAILS
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    I advised SAMI that our account was funded last Thursday with a significant deposit but the ACH withdrawal scheduled for today may not clear until Wednesday when my deposit (large personal check drawn on a small bank) is schedule to clear and provide good funds in my account. SAMI was very helpful.

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    Reply from Kabbage

    May 13, 2019

    Thank you for your great review, Frank!

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    Denise
    May 13th, 2019 Lexington Park, MD DETAILS
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    Shannon did a great job explaining the solution to my issue, and told me what to do every step of the way.

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    Reply from Kabbage

    May 13, 2019

    Thank you for taking the time to leave us a review!

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    Frank
    May 10th, 2019 Fillmore, CA DETAILS
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    Jess was amazing. Took my issue and personally took care of it within 24hrs. I love when a company empowers its employees to remedy a situation instead of transferring the call.

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    Reply from Kabbage

    May 13, 2019

    Thanks so much for your honest feedback! We are glad that we were able to resolve everything!

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    David
    May 10th, 2019 Houston, TX DETAILS
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    Vrinda was the only person that could help me. She was awesome!

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    Reply from Kabbage

    May 13, 2019

    Thanks for letting us know! We appreciate your five-star review!

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    Joe
    May 10th, 2019 Dearborn Heights, MI

    Janafer was Very sweet and professional she helped me the topic that I was concerned about. Well done

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    Reply from Kabbage

    May 13, 2019

    Thanks for the review! We appreciate your feedback!

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    Ryan
    May 9th, 2019 Greenville, SC DETAILS
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    Always great customer service, Zelenka was a great help in getting additional users added to the account, and ensuring we were set up for success. Thanks!

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    Reply from Kabbage

    May 09, 2019

    We appreciate you leaving us a five-star review!

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    Sean Brosnan
    May 9th, 2019 Panama City, FL DETAILS
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    Jess R was awesome! She helped answer both of my questions.

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    Reply from Kabbage

    May 09, 2019

    Thanks so much for your review, Sean! We appreciate it!

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    ron gray
    May 9th, 2019 Lagrangeville, NY

    was very easy to do. service reps were very helpful!! thank you JESS R!!

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    Reply from Kabbage

    May 09, 2019

    We really appreciate you taking the time to leave a review!

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    Maryam Zadeh
    May 9th, 2019 Brooklyn, NY DETAILS
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    Emma B was awesome! She answered all my questions so patiently and professionally. Thank you!

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    Reply from Kabbage

    May 09, 2019

    Thank you for taking the time to leave us a review!

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    BioSpark
    May 9th, 2019 Byfield, MA DETAILS
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    Fast, friendly & knowledgeable!! Thanks Sami for your help!

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    Reply from Kabbage

    May 09, 2019

    Thanks for your review!

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    Tim
    May 9th, 2019 York, SC DETAILS
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    Vrinda was very pleasant to work with and solved my issue right away. It always locks up my account after I pay with e-check. Maybe you guys could fix that so I don't have to call in every time.

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    Reply from Kabbage

    May 09, 2019

    Thanks for leaving us with your honest feedback! We are looking into trying to find a solution for that issue.

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    Tory M
    May 6th, 2019 Lithonia, GA DETAILS
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    Vrinda made it very easy to take care of my problem and it was handled very quickly. I was on and off the phone in less than 5 minutes.

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    Reply from Kabbage

    May 06, 2019

    Thanks for your review, Tory!

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    Thomas Moore
    May 6th, 2019 Charleston, SC DETAILS
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    I had a customer service issue regarding this months payment. Emma B, your rep, did an outstanding job of resolving my issue for both now and the future. She was very clear in sharing with me the various options and then she helped me make a decision on the best one. I appreciate her friendly and courteous conversation. She was terrific...Give her a raise (but not w/my money) haha

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    Reply from Kabbage

    Apr 18, 2019

    Thanks so much for your review!

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    Anne
    May 6th, 2019 East Amherst, NY DETAILS
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    Just spoke to Jared and he helped me extend my upcoming payment. He was very personable and efficient. Hope I get him again in the future!

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    Reply from Kabbage

    May 06, 2019

    We really appreciate this review! Thanks for sharing it with us!

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    Nelson Cashwell
    May 2nd, 2019 Warsaw, NC DETAILS
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    Sammi handled my problem quickly and efficiently.

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    Reply from Kabbage

    May 06, 2019

    Thanks for your review!

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    Betty Anderson
    May 2nd, 2019 Burbank, CA DETAILS
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    Ari was extremely helpful and answered my question regarding my account. Thanks for the excellent help.

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    Reply from Kabbage

    Sep 04, 2018

    Hi Betty- Thank you so much! :)

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    Eric Lee
    May 2nd, 2019 Valparaiso, IN DETAILS
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    Sami was very helpful. Answered all my questions. The information was spot on. Thank you.

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    Reply from Kabbage

    May 06, 2019

    Thanks for taking the time to leave us a review!

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    Dmonroe
    May 2nd, 2019 Buena Park, CA DETAILS
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    Sami was great to talk to. The listened and spoke with professionalism and kindness. She assisted us with our account information and we are very appreciative. Thank you again Sami! Darryl Monroe, The Body Wrap Clinic

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    Reply from Kabbage

    May 06, 2019

    We really appreciate your review! Thanks for using Kabbage!

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    Kathy M
    May 2nd, 2019 Saint Augustine, FL DETAILS
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    Zelenka was so helpful! She answered all my questions and was so professional and very sweet. It was a pleasure to talk with her!

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    Reply from Kabbage

    May 06, 2019

    Thank you for taking the time to leave us this five-star review!

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    Kenny H
    May 2nd, 2019 Melbourne, FL DETAILS
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    Jess R. was patient, friendly and helpful.

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    Reply from Kabbage

    May 06, 2019

    We really appreciate this review!

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    Brandon
    May 2nd, 2019 Rockledge, FL DETAILS
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    I had an issue with a payment I sent and needed help adjusting it and Denisa went over an above to help me resolve my issues. Her timely response and help to this matter has made being a Kabbage customer a great experience!

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    Reply from Kabbage

    May 06, 2019

    Thank you for leaving us a review, Brandon!

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    Michael Lowery
    May 2nd, 2019 Bellevue, NE DETAILS
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    My experience with Kabbage has been great so far, I just wish the credit line would increase more often being, I have been with this company for 5 years. Josh is a great customer service representative. He does his job very well. Thanks

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    Reply from Kabbage

    Dec 21, 2018

    Thanks for the review. We are thrilled to know you had a great experience with us!

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    James Cox
    May 2nd, 2019 Anderson, IN DETAILS
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    I always appreciate the willingness to work with me whether it is on obtaining funds or helping me out when I have to make adjustments based on my cash flow. A great company with great people!

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    Reply from Kabbage

    May 02, 2019

    We really appreciate your review! We are proud to work with your business!

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    Michael McGraw
    May 2nd, 2019 DETAILS
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    Kabbage is OK it helps me fund my small business payroll. But I don’t like the fact that amount of available funds keeps fluctuating all the time. They made it difficult to transfer my default business account.

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    Reply from Kabbage

    May 02, 2019

    Thanks for your honest feedback!

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    Tom Bauer
    May 2nd, 2019 Cathedral City, CA DETAILS
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    Called for copies of contracts. Matthew sent them immediately and showed me how to locate in my account. Great Customer service!!!!

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    Reply from Kabbage

    May 02, 2019

    Thank you so much for your review!

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    Charles ruffner
    April 28th, 2019 Napa, CA DETAILS
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    Hi Patty helped me see how much I was able to get and what is ruining my finding options. Thank you , Charles

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    Reply from Kabbage

    May 02, 2019

    Thanks for your feedback!

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    PeterBH
    April 28th, 2019 Malibu, CA DETAILS
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    Becca quickly responded to my call and had complete command of the Kabbage platform. She was able to recall archived agreements and forward them to me in minutes!

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    Reply from Kabbage

    May 02, 2019

    Thanks so much for your feedback! We are proud to partner with your business!

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    James
    April 28th, 2019 Boca Raton, FL DETAILS
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    A great lender for businesses who appreciate immediate cash flow. No paperwork, just have good credit and an active business bank account. Approved in seconds!

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    Reply from Kabbage

    May 02, 2019

    Thanks so much for your review!

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    Stephen Turner
    April 28th, 2019 Rockford, IL DETAILS
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    Sami was very helpful, professional and knew the answers to my questions, thank you!

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    Reply from Kabbage

    Apr 12, 2019

    We appreciate your review!

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    D. Gagnon
    April 28th, 2019 Madison, CT DETAILS
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    Sami assisted me with questions regarding my loan. She provided outstanding and prompt service. And she was very pleasant to speak with.

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    Reply from Kabbage

    May 02, 2019

    We really appreciate you taking the time to leave us a five-star review!

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    Skylar Moon
    April 26th, 2019 San Antonio, TX DETAILS
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    Awesome overall experience. Josh was great!

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    Reply from Kabbage

    May 02, 2019

    Thanks for your great comments! We are glad that you had a great experience!

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    Kathleen Schuckman
    April 26th, 2019 Quincy, IL DETAILS
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    All representatives I have spoken with have been very courteous, professional, and helpful. My latest experience was with Sami, and she was all of the above and more. I felt that she really cared about my issue.

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    Reply from Kabbage

    Jan 30, 2019

    Thanks for the wonderful review!

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    Jeffrey
    April 25th, 2019 New York, NY DETAILS
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    I had a ongoing issue (requiring a few emails and 4-5 calls) with an eBay link to my account and Jeff T was able to fix it for me in a few minutes.

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    Reply from Kabbage

    May 02, 2019

    Thanks for leaving us a review! We appreciate you taking the time to do so!

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    Harrison Rogers
    April 25th, 2019 Mesa, AZ DETAILS
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    Coresa was INCREDIBLE! Very nice and patient, and was constantly thinking of ways to solve the problems we kept running into. Thank you Coresa

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    Reply from Kabbage

    May 02, 2019

    Thanks for the review, Harrison!

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    edgar tovar
    April 25th, 2019 Winter Springs, FL DETAILS
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    EASY TO USE GREAT PEOPLE SKILLS MADE YOU FEEL GREAT AND CONFIDENT

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    Reply from Kabbage

    May 02, 2019

    We really appreciate you taking the time to leave us a review!

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    Thomas Olsen
    April 25th, 2019 Lodi, NJ DETAILS
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    Sami was very accommodating and helpful. She explained clearly what mu options were and assisted me along the way. He is a an asset to the company

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    Reply from Kabbage

    May 02, 2019

    Thanks for the review!

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    Kelly Hickel
    April 24th, 2019 Longmont, CO

    Had an issue with connecting the bank account and Matthew handled it quickly and professionally. Thank you for the superior service

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    Reply from Kabbage

    May 02, 2019

    Thanks so much for your review, Kelly! We really appreciate it!

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    Will Chase
    April 24th, 2019 Atlanta, GA

    Jennifer T has been a great help on getting my account set up and adding an authorized user on my account who can also speak on my account.

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    Reply from Kabbage

    May 02, 2019

    We appreciate your five-star review!