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LAST UPDATED: February 8th, 2021

Scoro is a comprehensive business management software marketed to professionals and creatives everywhere. One of Scoro's main goals is to help businesses streamline their work and eliminate routine tasks — thus ensuring the company is running as efficiently as possible. 

Scoro offers an impressive number of features and modules that make running a business seem like a breeze. However, as with all good things, it doesn't come cheap. 

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The Good

  • Transparent Pricing
  • Free 14-Day Trial
  • Customer Support

Transparent Pricing

Scoro's pricing is not the cheapest (this is mentioned later on in our review), but we appreciate the company's transparency. Scoro even presents its onboarding fees right on the website. Even if it is more expensive than other companies, you know exactly what you are paying for. 

Free 14-Day Trial

If you're unsure whether Scoro is right for your business, we recommend trying out the software with Scoro's free 14-day trial. Fortunately, the trial includes all the features the software has to offer, so you don't need to worry about limited features. Plus, Scoro doesn't require a credit card to sign up. This is a nice feature since many companies will ask for a credit card in hopes you forget to cancel and will then automatically charge you. 

Customer Support

One aspect that we like about Scoro is that it doesn't limit customer support by the pricing plan. We've noticed a trend in the industry where the lower-tiered plans don't have the same support features or the same level of priority that the higher plans do. 

Whether you have Scoro's lowest tiered plan (the Essential) or the highest (the Ultimate), you can speak with a Support Specialist no matter the issue. 

If you don't want to talk with a specialist, Scoro's Help Center is another excellent solution. The base has an impressive number of articles that span just about every topic. Whether you're looking for a simple walkthrough or need help modifying an invoice, there is an article that describes every step you need to take.

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The Bad

  • Expensive

Expensive

Scoro prides itself on being an end-to-end business management solution for professionals — and its pricing reflects that. There are three tiered plans, all requiring a minimum of five users: The Essential, Work Hub, and Sales Hub.

As you probably guessed, the plans are all slightly different, however, not by much. The higher-priced plans give you access to more features, whereas the lower-priced plans are limited in features. 

Additionally, there have been some complaints about additional fees. Many users were not aware that some features cost an extra $6 per user. This includes things like the timesheet view, time tracker, Gantt chart, and more. 

While these fees are included on Scoro's Pricing and Plans page, some users were thrown off when these fees appeared on their bill. To avoid confusion, we recommend thoroughly reviewing your contract with Scoro before signing anything. 

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The Bottom Line

Scoro is a great option if your company has the budget for it. The business management software has a substantial number of features that will streamline every aspect of your business, all contained with one easy-to-use program. If you're on the fence, we recommend at least signing up for the 14-day trial and testing out everything Scoro has to offer. If you're not satisfied, you didn't have to input your credit card information, so the company can't automatically charge you. If you plan on continuing to work with Scoro, just be sure to ask about any and all fees that may pop up on your bill. 

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