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Just Blinds

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4.1

Overall Score

LAST UPDATED: March 6th, 2024

Just Blinds is an online blinds company that started in 1999 and is now one of the largest window covering retailers in the United States. Just Blinds is proud of its quality customer service and its user friendly purchase process. The company boasts a history of helping over one million customers.

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The Good

  • Deluxe Warranty
  • 30-Day Guarantee
  • Professional Service
  • Free Shipping

Deluxe Warranty

The company offers a three-year warranty on materials and operating mechanisms. Though a three-year warranty is lower than many in the blinds industry, it is offered on top of any warranty offered by the manufacturers, so customers may end up getting better coverage than warranties offered at other companies.

30-Day Guarantee

Just Blinds offers a 30-Day Satisfaction Guarantee. The company promises that if customers aren’t completely satisfied with a product, it can be returned at no extra charge within the first 30 days and remade to fit customer specifications. If a customer still doesn’t like the product, Just Blinds states will refund your money.

Professional Service

From its website design and customer service to its warranty and policies, Just Blinds focuses on professionalism in the blinds industry. Just Blinds provides a variety of helpful online resources for customers. These resources include helpful videos, a frequently asked questions page, an installation tutorial, and more. Customers can take comfort in knowing that their needs will be met with precision because of Just Blinds’ ability to demonstrate its expertise in the field.

Free Shipping

Just Blinds provides customers with free shipping for their window coverings. This no-cost shipping allows customers to get what they want without having to pay steep shipping and handling fees.

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The Bad

  • Higher Cost
  • Limited Options
  • Lack of Online Filter Tool

Higher Cost

Just Blinds’ base cost is $21.00 for its cheapest product, a price that is slightly higher than the other top companies in the blinds industry.

Limited Options

Just Blinds only offers four blind options that customers can choose from. These options include wood blinds, faux wood blinds, aluminum blinds, and vertical blinds. Meanwhile, other companies in the online blinds industry offer a wider range of blind options.

Lack of Online Filter Tool

Just Blinds customers will notice that the company lacks an online filter tool that many other companies provide. Although Just Blinds only offers four blind options, a filter tool could still be helpful for potential and first-time customers who are trying to navigate the company’s website.

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The Bottom Line

Just Blinds emphasizes its professional presentation to customers. Its easy-to-use website, warranty policy, 30-day satisfaction guarantee, and free shipping are simply additional benefits to its expertise.

Although the company does not offer a large variety of blinds options, lacks an online filter tool, and does have slightly higher prices than other companies, Just Blinds makes up the difference with a good warranty and quality service. We recommend that potential customers read Just Blinds customer reviews and visit the Just Blinds website to see what the company has to offer.

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Star Rating

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4.1

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22 Reviews

Review Breakdown

5 grade

64%

4 grade

18%

3 grade

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2 grade

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1 grade

18%

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Teo Berndt Los Angeles, CA

Truly disappointed: very slow shipping. After complaining for the delays, I got a product that did not match either its website photo or its description. Just Blinds will not accept returns or take any responsibility: I bought a light filtering shade, I got a blind. Trew my money away with these guys.

3 weeks ago

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Emilia Toronto, ON

I am delighted with the blinds though but they have to upgrade the customer service section for better services

3 weeks ago Edited March 7, 2024

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Eva Haddon Heights, NJ

I purchased two cellular shades (one blackout and one light filtering) as well as Faux Wood blinds. The blackout shade is exactly what I needed for an upstairs bedroom. Before installing, there was a streetlight reflecting into the bedroom, which is now no longer an issue! The light-filtering shade is perfect for my bathroom. Lastly, the Faux Wood blinds have added a fresh and modern look to my home. Replacing our older blinds with these Faux Wood blinds has added a refreshed appearance. I am very happy with my purchase!

4 years ago

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Licia Wolf Canoga Park, CA

I ordered 1 set of blinds from them and I did receive the correct order, but it took about 3 weeks. After installation I discovered that some valence clips were missing, so I tried to email them on a Saturday when I had time. They do NOT HAVE AN EMAIL ADDRESS where you can contact them. The email order receipt was a no-reply email. Their website says they don't use email, and they have a chat which was not active when it was supposed to be. So I tried calling the phone number listed on their website. I called within the hours of operation listed on their site, and received a recording that said I called outside of business hours and that they could still help with my order if I pressed 1, which I did. At that point their system hung up on me. This happened twice. I like the product I received, but with no reliable customer support I would not do business with them again.

7 months ago

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Vernon Cox Glendale, AZ

I placed a order with Just Blinds it was an easy process and the order was shipped in days all items were exact measurements and it was a great deal I will never buy blinds from any retail blind store again. Thank you for your great service

1 year ago

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Lisa Anne Littleton, CO

We absolutely love our new blinds and they really add a nice touch to our decor in our home. The blinds we bought also help a lot with energy, it keeps the house cooler we needed and keeps the heat in as well. The blinds are stylish and were installed without a hitch. We did not have a long turn around to receive our blinds and we absolutely love the final product! I would highly recommend this company and we plan to use them again in the future for our rentals.

1 year ago

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Steve Pitman Largo, FL

I purchaced vertical blinds for my new living room window,the blinds were installed perfectly and the quality of the blinds are superb,so i purchased a second set and had them installed in my back room.Very pleased with both sets and installation.

2 years ago

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Anita pea Dallas, TX

Just blinds was awesome for me to get new blinds for my kitchen and make the room look so much nicer. The employees were nice when helping select the perfect blinds for my style of house and the pricing was phenomenal!!!

4 years ago

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Tara Gillispie Philadelphia, PA

I am so happy with my custom made shade. I was very indecisive on what size I should order in the case that it was measured wrong. But everything turned out perfect. The size was the perfect fit. I am so happy and pleased with my order.

1 year ago

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Katie Marshall New York, NY

The consumer service was exceptional, I knew very little about price measurements, but the sales staff was very understanding and patient, and didn't feel rushed to buy. Also had a good selection and got 4rooms blinds. I'm happy with the service and purchase pricing being affordable.

1 year ago

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Mike D Lynchburg, VA

Great product at a great price! Quoted installation and had the product delivered and placed the following week. Beautiful fabric, easy to clean and excellent warranty!

2 years ago

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Teresa Nolan Twentynine Palms, CA

I have ordered from this company twice now. Blinds came in exactly as ordered, perfect size, never an issue and the blinds stand the test of time in our desert sun.

6 years ago

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Dephany Parks Birmingham, AL

Beautiful blinds at affordable prices very affordable you want find a better company to do a better job call them today, you will be glad you did. My client used them for her home I was very impressed at the outcome..

1 year ago

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Julia UP Southbury, CT

The quality is great and so much choice too. Very reasonably prices. Custom TriShade option ideal for tall windows. Would recommend

2 years ago

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Sade b Oklahoma City, OK

Just blinds has great quality in blinds. I got some to refurnish my home recently and they fit perfect I love them. I do recommend

2 years ago

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JBs Bellevue, WA

I worked for a while on a large order until I noticed they were charging sales tax in the checkout process. I asked them what this was about, since they are in Texas and I am in Washington. They cited some new regulation without specifying. There is no cross state regulation that I am aware of. I verified with WA Sate dept. of revenue if they are listed as an entity perceiving/collecting sales tax on behalf of the state and they are not listed anywhere. As far as I am concerned, they are pocketing the 'sales tax' they invented.

5 years ago

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MonsterCanineFlorida , LLC Saint Augustine, FL

We purchase and installed Just Blinds on our new home - love them 👍 Company was more than helpful with my wife and price was better than expected .

1 year ago Edited April 12, 2023

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William Wallworth Fall River, MA

There good product I just bought 8 blondes from them they are reasonably priced and good quality easy to install and use tried other products and this one tops them all.

1 year ago

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Jadon Barre Dallas, TX

I’m dissatisfied with my blinds from Just blinds. The blinds I bought were highly fragile and not at all reliable. The service was also quite unsatisfactory.

4 years ago

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Gisele Sasser New Smyrna Beach, FL

Good blinds, easy to clean and it's really needed, since the blinds seem to attract dust.

1 year ago

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ms ray Detroit, MI

Friendly representative that was very helpful. Prices were very reasonable.

1 year ago

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George Bryant Cambridge, MA

They are good blinds. Good quality for the price you pay

1 year ago