How we rank for
When background checks include the same details (criminal, identity, education, and work experience) the only difference between companies are the prices they offer the information. A lower cost per review and subscription generates a higher category score.
20% Search Type
There are three primary search types: Employment, Tenant, and Family or Friend. In order to perform employment searches, a company must go through and be compliant with the FCRA. More search options result in a better score.
20% Screening Services
There are a number of different screening services found in background checks. These include but are not limited to criminal, identify, social media, education, and drug experience. Having more screening options to include in a report makes the information more valuable and coincides with a higher score.
The FTC formed the National Association of Professional Background Screeners, which sets standards outlining what is appropriate and what is not in the background checks industry. Companies that are in line with these standards score higher than those that aren’t.
10% Stability Score
We look at the legal history and financial stability of each company. This metric takes into consideration any bankruptcies, class action lawsuits, government lawsuits, or government investigations a company has had in the last five years.
15% User Score
Authentic user reviews are critical to what we’re doing at BestCompany.com. Because customer service is an important reflection of a company overall, nobody can provide better insights about a company’s performance than actual customers. Consequently, every company’s overall score is influenced, at least in part, by reviews submitted by customers.
For more information on how we moderate user reviews submitted to our site, you may refer to our Review Guidelines page.