US Search is a people search website that started in 1994. As one of the pioneers of Internet people searches, US Search provides their customers with current addresses and phone numbers of the people they are searching for. They claim to be different from other people search companies by having more updated information that they use for their reports. The company says they have more intelligent ways of finding the unique individual being searched. US Search provides searches for background checks, criminal records, public records, property information and much more. Although they are not considered a Consumer Reporting Agency as defined by the Federal Credit Reporting Act, they do have a partnering company that can conduct searches for employment, tenants, or other related purposes covered by the FCRA.

 

Rank Chart
Price
Customer Support
Our Score
#1
$24.95
Yes
7.5
#2
$19.95
Email
7.1
#3
Subscription
Yes
7.1
#6
us_search
$39.95
Yes
6.9

The Good

US Search has been in business for twenty-one years and has become one of the pioneers of Internet people searches. They provide great benefits to their customers and have found ways to be unique in the people searching business.

  • Different membership options
  • Many services included in searches
  • Good customer support

At US Search, there are a lot of different pricing options available. Customers can log onto the site and do an initial search for free that will pull up brief information to make sure the search is being conducted on the correct individual. Once the individual has been confirmed a customer searching can choose to either buy the single report or purchase a membership subscription that will allow them more access to the report as well as additional reports. A single purchased report can vary in costs depending on the depth of information a customer wants included. Memberships are purchased through OmniSearch and give customers discounts on all reports as well as access to more free information.  The price breakdown at US Search is as follows;

Single Report Purchase:

  • People Search Report- $2.45
  • 1-State Criminal Check- $14.95
  • Background Report- $39.95

OmniSearch Membership Pricing: $19.95 per month

  • People Search Report- $1.45
  • 1-State Criminal Check- $9.85
  • Background Report- $29.95

Although this pricing is higher than some other comparable people search companies, US Search does give quite a few more options than other companies that allow customers to more specifically choose what they need. US Search also provides a free two-day trial of their membership benefits. The two days allow any customer to view what the benefits are of purchasing the membership. The trial must be canceled in the two-day period or an automatic membership is billed the following day for $19.95.

They do include a lot of different services in their searches, which is what allows them to be one of the most popular people search engines. The company includes background checks, criminal, public and property records in their search results and uses a network of databases that contain information from a variety of publicly available sources including government records, court documents, professional licensing organizations and phone books. One of the things that make US Search unique from its competition is that they update their data more frequently than most companies. Each screening service is updated at different intervals which helps keep all their information current to use on people search reports.

Their customer support team works hard to keep customers with questions or concerns happy. They have both an email address for customers to write concerns or a phone number listed at the top of every page on the website, making sure it is accessible to all customers. The customer support also states that most emails are answered within forty-eight hours of when they were sent. The customer support department at US Search does a good job at answering questions and concerns in a timely manner, and helps to get any issues resolved efficiently.

The Bad

The down side to US Search is the fact that they only are capable of doing people searches and that they are not a Consumer Reporting Agency as defined by the Federal Credit Reporting Act. This means anyone using their website is legally not to do so for employment, tenant decisions, or any other related purpose covered by the Federal Credit Reporting Act. Their only capability is to use their site to search for people for family, personal, and other non-FCRA reasons. However, they do have a partnering company Talentwise that does have the ability to do background checks and screening for employment and tenant purposes. The two companies partnering does not make it easier to do all the background checks any customer needs through one search.

The Bottom Line

US Search is a great people search company if a customer is not searching for background checks for employees or possible tenants. They offer reasonable costs with both per report pricing as well as membership pricing that gives a customer access to more information, detailed reports as well as discounted background check costs. Their searches are very thorough and they are able to search for background checks, criminal records, public records, property records, phone directories and much more. The business has a hard working customer support department that is available through both phone and email and even tries to respond to written emails with questions or concerns within forty-eight hours of when they were sent. The only down side is their limited ability to do anything but people searches, and that they are not a Consumer Reporting Agency as defined by the Federal Credit Reporting Act. However, for all those screening purposes they have a link to a partnering company that can fulfill those needs for any customers.

Cost- US Search has both per background check prices as well as membership subscription prices. They are reasonably priced for what they offer and their memberships do include a lot of benefits including access to more information and discounts on reports.

 

Single Report Purchase:

  • People Search Report- $2.45
  • 1-State Criminal Check- $14.95
  • Background Report- $39.95

 

OmniSearch Membership Pricing: $19.95 per month

  • People Search Report- $1.45
  • 1-State Criminal Check- $9.85
  • Background Report- $29.95

 

Search Type- US Search is a people search engine and is not a Consumer Reporting Agency that cannot be used for employment or tenant screening purposes. They do however have a partnering company, Talentwise, that can assist in those areas.

 

Screening Services- This company tries to keep updated information by using background checks, criminal records, public and property records, phone directories and more public documentation. Customers are able to search for individuals through names, phone numbers, social media, or email.

 

Free Trial- Yes, US Search does have a two-day free trial period where customers can try out the membership benefits with the unlimited access to reporting information. If the trial is not canceled within the two-day time frame, a membership fee will automatically be charged of $19.95.

 

Customer Support- Their customer support staff  is available through email or phone with the promise of an answer to any questions or concerns usually within the first forty-eight hours after it was sent.

 

Time In Business- The company started in 1994 and has now been in business for twenty-one years.

 

Contact Info-

Phone: 1-800-877-3272

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    November 13th, 2016 Fort Thomas, KY

    A total scam. If you sign up for a 14.95 one-time search, they inform you you have signed up for a re-occurring 20.00 a month service a week later, coincidentally into the next cycle of the card they are stealing from. The service , who knows?
    scam, avoid.

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