IntelliCorp is a nationwide provider of comprehensive background checks and employment screening solutions. They have been in business since 1996, and their services assist numerous businesses and nonprofit organizations with their hiring and volunteer-recruiting processes. IntelliCorp has been accredited through the National Association of Professional Background Screeners (NAPBS), named to Human Resource Outsourcing (HRO) Today magazine’s 2014 Baker’s Dozen list of the nation’s top 13 outsourced screening providers, listed on the 2014 Workforce Management Hot List of background screening providers for the eighth consecutive year, and is a Verisk Analytics (NASDAQ: VRSK) business.


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The Good

  • Several services
  • Client-driven processes

IntelliCorp reports that they offer industry-leading data, easy-to-use services, personalized customer service, and training and compliance education. They allow simple integration into multiple platforms. Their operational framework and infrastructure of guiding principles and industry best practices demonstrate IntelliCorp’s steadfast commitment to compliance with federal and state requirements pertaining to background screening.

They realize the importance of choosing quality employees and volunteers to facilitate a safe and productive environment. The services that IntelliCorp offers:

  • Validated Criminal Searches
  • Prior to reporting the results back to you, they return to the original source of the record(s) to ensure they have the latest updates regarding your applicant’s information.
  • The ability to support you encompasses four phases of the relationship:
  • Initial project
  • Dedicated support team
  • Complementary system, product and compliance training
  • Compliance education and resources
  • Technology combines traditional single county searches with database information to give you a comprehensive search
  • Proprietary IntelliSearch platform that provides an automated result set based upon your background screening criteria
  • Multi-layered approach that is applied to all aspects of the comprehensive background report
  • Practices are current and compliant with industry standards
  • Screening within state and federal guidelines
  • Internal and external quality assurance (QA) to ensure reporting conformance with the requirements outlined in the FCRA

Their goal is to, “be the most customer responsive company in the background screening industry”. They reported that they are committed to developing client-driven processes based on continually improving quality, increasing efficiency and streamlining processes.

The Bad

  • Turnaround time
  • Must register to see pricing

The standard turnaround time to receive the report is 3-5 business days. This is not a time frame that you can rely on completely. Turnaround times for the background checks can vary greatly depending on what occurs with the search. Delays can occur from all different places.

In order to view any prices for the services you have to register on their site. You have to offer up your own personal information just to see a price that you may end up not wanting to pay. Now they have your personal information including your credit card number.

The Bottom Line

If you are hiring, background checks may be one of the best options to help keep your company protected. The background checks can offer you information to make a good decision about hiring or not hiring an individual. IntelliCorp can help you with the search. The prices are not offered up liberally, which makes it inconvenient when trying to compare prices, and no one wants to offer up their personal information without knowing what is going to happen.

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