The Baby Cubby is a family-owned baby goods store in American Fork, Utah. The store sells a variety of baby products including but not limited to car seats, strollers, baby carriers, pacifiers, breast pumps, nursing pillows and cover ups, toys, nursery furniture, and maternity clothes.

The Baby Cubby's mission is to create a fun and convenient shopping experience for parents that reduces stress and helps customers better enjoy parenthood.

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The Good

  • Return Policy
  • Rewards Program
  • Price Match Guarantee
  • Educational Resources

Return Policy

The Baby Cubby allows unopened and unused baby products to be returned within 30 days of the purchase. There are some exceptions for products related to safety concerns, including car seats and sanitary products such as pacifiers and bottles. 

The Baby Cubby also offers a more extensive return policy for strollers so that customers have a chance to use their stroller and make sure they like it. A used stroller can be returned within 60 days of purchase for a full refund.

Rewards Program

The Baby Cubby has a rewards program that awards customers 5 percent back on every purchase both online and in-store, and rewards points never expire.

Price Match Guarantee

The Baby Cubby offers a price match guarantee for its products. If a customer finds a product in the same color, style, and size at a lower price than The Baby Cubby is selling it for, the store will match the lower price. 

The Baby Cubby will also refund the customer the price difference if an item they purchased is discounted within 14 days of the purchase.

Educational Resources

The Baby Cubby offers a variety of educational resources to help each customer choose the right gear for their baby.
The team at The Baby Cubby spends hours researching the products it stocks. The baby store also has car seat passenger safety technicians on staff to check that car seats are safely and correctly installed in customers’ cars. 

Additionally, The Baby Cubby offers online resources, including guides to buying various kinds of baby gear, how-to videos, and blogs with information about products and various parenting topics.

The Bad

  • Limited Store Locations

Limited Store Locations

The Baby Cubby’s only storefront is located in American Fork, Utah. While the baby store sells products online, customers who want to shop in person will only be able to do so at the store’s sole storefront.

The Bottom Line

The Baby Cubby offers a variety of thoroughly researched baby products to help make the shopping experience easier for parents. The Baby Cubby sells its products both through its storefront in American Fork, Utah and its website. Its generous stroller return policy and rewards program make it a particularly great choice for parents local to Utah, although customers who prefer to shop in person and live further away may want to look elsewhere for their baby product needs.

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