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The Children’s Place opened its’ doors in Syracuse, New Jersey in 1988. Today, every state in America has access to the store, along with Canada and Puerto Rico. In addition to these retail stores, many states have The Children’s Place Outlet stores as well. Their online stores allow access to thousands of items, along with a secure money-back guarantee.

The Good

The Children’s Place has been around for a substantial amount of time now, and parents keep returning because of solid customer service, fashionable clothing lines and fair prices. The website presents items in an easy-to find layout, with new arrivals, sales and clearance items. Clothes and accessories are divided by boys and girls, and further separate it by age and then item type. After selecting the item, such as shorts, web surfers can further define their shorts search by cost, size and color.

In addition to the user friendly layout The Children’s Place has a solid returns policy in place. There are options for a receipt return or exchange, an exchange with no receipt and returns by mail. These fair policies leave shoppers at ease.

The Bad

The Children’s Place is not a Better Business Bureau accredited business and the they have a C+ grade. However, there are only 3 complaints on BBB. A C+ seems like a harsh grade for a few complaints that were made which is why the BBB grade is only one factor our of many in our overall ranking criteria.

BBB has given The Children’s Place a low grade and there are also a couple other review websites that gave a low rating. Again, we assume that the low ratings are just the result of a few disgruntled customers. The loud minority has made it seem like The Children’s Place is a bad place to shop but considering how long they have been in business and the quality items the offer their customers we doubt that the negative reviews have much credibility.

The Bottom Line

TCP has been clothing America’s babies for nearly 30 years. The collections reflect today’s fashions, style and comfort in bright, fun colors and prints. With a solid, approachable returns policy, shoppers can feel confident of a no-hassle exchange or return. I recommend this store and its’ online store based on its’ solid customer service, high-quality and fashionable lines.

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1 Children’s Place Reviews

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    October 3rd, 2016 San Lorenzo, CA

    I think it’s ridiculous that the children’s place does not accept returns or exchanges without a receipt. I was given 3 of the same pair of shoes as a gift from my baby shower and i did not have a receipt to return them or exchange and they did not let me return/exhange without a receipt even though both shoes had all it’s original tags on them. Never shopping there again.

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