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Buybuy Baby has store locations in 24 states, and is part of a brand that includes Bed Bath and Beyond. The stores range in size from 28,000 to 60,000 square feet, and offer over 20,000 products. From clothing to diapers, car seats to strollers and baby furniture to toys, Buybuy Baby provides a one-stop shopping experience for all things baby.

The Good

The site is very easily organized, allowing main categories searches to be narrowed down effortlessly on criteria such as color, brand and color. This allows guests to the site to easily pinpoint that perfect yellow onesie, for example.

Setting up a gift registry can be done through this site, and friends and family of the expectant parents can purchase items from the registry through the site as well. Referring a friend to the registry has its’ rewards; if your friend signs up from your invitation, expect a $25 discount off an in-store purchase of $100 or more.

Returning an item sounds pretty hassle-free, according to the company’s policy. With every online purchase, a pre-paid return shipping label is included. For instant trades or returns, an online purchase can be returned to any store location. If a pre-paid shipping label needs to be requested, customer service reps will send one to you upon request. All in all, the return policies seem be very hassle-free.

The Bad

Buybuy Baby hasn’t become accredited through the Better Business Bureau since the company’s opening in 2007. However, the silver lining is that the company has only had nine complaints in the past. All nine complaints were closed within the past three years, with four closed within the past 12 months.

The Bottom Line

With everything baby-related right at your fingertips, this site is too good to pass up. Gift cards can be ordered online, as well as the creation of a baby registry. An organized search will save searchers time, allowing the perfect item to be found effortlessly and quickly. There have been less than 10 complaints listed with the company in the past three years, but have all been closed. The website allows browsing of virtually any item sought, and the return policies appear to be a stress-free activity. Buybuy Baby has our vote for an outstanding shopping website experience.

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