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RefiJet

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4.3

Overall Score

LAST UPDATED: June 11th, 2023

RefiJet is an auto refinance company that specializes in helping consumers find better rates and terms on their auto loan. With competitively low rates, starting at 2.49 percent, RefiJet is a great option for lowering monthly auto loan payments, saving car owners an average of $150 per month.

Keep in mind that RefiJet is not a direct lender. Instead, it connects borrowers with various lenders in its network, providing multiple refinancing options that a borrower can choose from based on their needs.

Continue reading for pros and cons, and verified RefiJet reviews from real customers.

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The Good

  • Minimum Credit Score
  • Array of Services to Help You Save
  • Compare Rates and Terms
  • Free to Use
  • Easy Application Process
  • Delay Your First Payment
  • Apply with a Co-Borrower

Minimum Credit Score

RefiJet's minimum credit score is competitively low in the industry at 580. 

This low credit score requirement is good news for borrowers with good to fair credit. However, to get the lowest rates and best terms, an applicant should have an excellent credit score.

Array of Services to Help You Save

RefiJet has a variety of ways to help consumers save on their auto loan. Listed below are just a few of RefiJet's refinancing services:

  • Reduce your existing auto loan's interest rate
  • Add a cosigner to your new loan or remove a cosigner from your original loan
  • Extend your auto loan terms
  • Buy out a car lease
  • Get cashback from the equity on your car
  • Protect your car with an extended service contract

RefiJet also offers Guaranteed Asset Protection (GAP) insurance. Many auto refinance lenders offer this service, protecting the borrower in the case of their car being totaled. GAP insurance will pay off the remainder of that vehicle's loan term.

Compare Rates and Terms

Upon submitting an application, RefiJet will connect you with multiple lenders in its credit union network. An applicant can then compare different rates and terms, and choose the best option for their needs.

Most often, direct lenders have high credit score requirements. This may make it difficult for some borrowers to qualify for a loan, especially if they have bad credit. Thus, the option to compare multiple lenders at one time can be helpful, especially if you are looking for a significantly lower interest rate.

However, it is important to note that although RefiJet will generate a list of potential lenders for you based on your financial background, this does not guarantee that you will be approved for auto refinancing; that decision is based upon the discretion of each lender.

Free to Use

RefiJet does not charge consumers to use its services, something which the company prides itself upon.

Easy Application Process

Applying to refinance an auto loan with RefiJet is a simple and straightforward process. After filling out a quick online application requiring basic personal information, an applicant must call and speak with one of the company's Colorado-based expert financial service representatives (FSRs). 

During the call, the representative will ask for general information such as an address, contact information, employer details, and annual income. RefiJet's representative will also ask for the vehicle's vehicle identification number (VIN) and odometer mileage. Once this information is provided, RefiJet will look up the vehicle value. RefiJet will also ask for the applicant's social security number, which is entered into its secure system. 

Other auto refinance lenders offer an entirely online application, but many customer reviews speak to the efficiency and knowledge of RefiJet representatives, making the process simple and easy.

RefiJet's system will evaluate the applicant's credit history, qualifications, and collateral information against multiple lenders' lending criteria - finding various refinancing options for the consumer.

Once a customer selects the option that works best for them, RefiJet will submit an application and all relevant information to that lender, who will then complete the application process.

Delay Your First Payment

If you choose to refinance through RefiJet, you don't have to make a payment for the first two months. After this time period, payments will need to be paid regularly and on time.

Apply with a Co-Borrower

While there are many reasons that you may want to apply with a co-borrower, one large reason is the fact that it can strengthen your credit with which you are applying. Thus, if you have low credit, it could be to your advantage to apply with a co-borrower.

You can add or delete a co-borrower easily , but you must have the co-borrower's permission to do so.

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The Bad

  • Auto Refinance Eligibility Requirements
  • No Online Application
  • Subject to Third Party Terms
  • Vehicle Type Limitations

Auto Refinance Eligibility Requirements

Consumers should be aware that they'll need to meet the following requirements to pre-qualify for auto loan refinancing:

  • Employed or have a verifiable source of income
  • Made recent on-time car payments
  • Vehicle must be 10 years old or newer
  • Vehicle must have full coverage insurance
  • Must have valid vehicle registration
  • Must have a valid driver's license

Some of these requirements may be limiting for some consumers, but are standard within the auto refinance industry.

No Online Application

Most auto refinance loan lenders offer an online application, streamlining the application and funding process. RefiJet's application can be started online by entering basic personal information. But, you will need to speak with a RefiJet loan officer over the phone to finalize details and paperwork. Although this may be inconvenient, this does not necessarily lengthen the application process.

If you prefer a completely online process, you will want to research other lending options.

Subject to Third Party Terms

While RefiJet facilitates the auto-refinance process, keep in mind that RefiJet is not in control of rates or terms offered by lenders in its network. 

Rates offered by each lender are calculated according to your credit profile, collateral, and other factors, so your specific offer may differ from advertised rates.

In addition, although RefiJet does not have an application fee, any additional fees, such as a prepayment penalty or late fee, will be determined by the lender you choose.

Vehicle Type Limitations

RefiJet can refinance personal vehicles (must be less than 10 years old with no more than 150,000 miles), motorcycles, and recreational vehicles (RVs).

The company does not offering refinancing for commercial vehicles or other types of vehicles, such as boats. If needed, there are other lenders that do provide refinancing for a broader range of vehicle types beyond what is offered by RefiJet.

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The Bottom Line

Consumers who financed their vehicles and are interested in refinancing opportunities are encouraged to try out RefiJet's free services.

RefiJet offers a variety of auto refinance services that can lower a consumer's monthly payment on their existing auto loan, in addition to lowering their rates and finding them more favorable terms with a lender in its credit union network. Just be sure that you meet all the requirements to pre-qualify for refinancing and that you have all the necessary/required documents on hand when you apply. 

The RefiJet application process is quick and easy, including a brief online application. It is important to note, that an applicant will also be required to speak with a RefiJet representative to complete the application process. Other auto refinance companies have entirely online applications, which could be easier for some borrowers, but we don't believe that the application requirement to speak with a customer service representative is a deal-breaker. If anything, it can allow you to ask any questions and ensure that your refinancing experience is tailored to your specific needs. However, if you prefer an online application, looking into other refinancing options may be beneficial.

Many RefiJet customer reviews are positive, highlighting an easy refinancing process and great customer service.

RefiJet auto refinance reviews are limited. If you have done business with RefiJet, please tell us about your experience by leaving a review.

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Call our recommended rep over at RefiJet below.

1-(855) 461-0541

Star Rating

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3.7

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19 Reviews

Review Breakdown

5 grade

58%

4 grade

5%

3 grade

0%

2 grade

21%

1 grade

16%

Sentiment Criteria

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Tim McCoy Waynesboro, GA

My financial services rep, Alexandra E, was the best! She was quick to respond, had the right information available to answer my questions and made it easy to refinance my 2016 Honda. I will send all of my friends to her and RefiJet!

3 years ago

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Reply from RefiJet

Tim,
Thank you for your review! We are glad to hear that Alexandra was quick to respond to you and helped you refinance your Honda. We appreciate your referrals and welcome you to reach back out if you ever have any questions or comments.
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Jeremy Chaneyfield Waleska, GA

The company is a good company and generally good with customer service. The reason I gave this company 3 stars is for several reasons; Number 1: My vehicle was purchased out of town & I sent the temp registration to Refijet along with other documentation just for them to say it needs to be a different state’s registration to finish when all the paperwork. For context everything matched my current address and state so there shouldn’t be an issue at all. , Number 2: I have signed and sent documentation (ups, e signature, etc) Refijet then asked to have the lien-holder on insurance changed, which was immediately taken care of. I then received another email stating that the insurance card must be thirty days from expiration date with it was and also have three vehicles in policy. Number 3: Refijet communicatied until recently. After not hearing something I called to get an update and was advised that the lender turned it down due to the down payment amount I paid going towards equity, not the vehicle principle, which was known in the beginning and on the initial paperwork. Again, If I had not called I would not have known and now I have to pay the original payment on the original day which is in 3 days, despite being told otherwise and signing papers for the end of October 2022. This is unacceptable considering I’ve turned in and done everything that was asked. I’m not sure what the basis of this company dropping the ball is, but this is definitely not a business practice that I would recommend to anyone. As discussed with management, there should NOT be documentation or confirmation emails nor additional requests sent to me to sign if there is a possibility of a revised decision especially once I haven contacted a notary and spent time, money, and gas on meeting every single request or deadline provided by them to me. This is a prime example of poor business practices and poor communication and customer service just to name a few. Shame on you RefiJet

1 year ago

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amy suh Milwaukee, WI

It took me about 1 month to process, get through the application and approval process. I have called and spoke with 6 representatives and they spoke very kind and nicely. However, I really didn't like the way the guy who was processing my application. It was very hard to connect with him and other rep are not able to help me with any further application but only him. The response after submitting application was like 2 weeks after calling and asking other reps to have him call me back. Then, I sent all the documents required, but for some reason they lost one of the paper and I had to send them again. It was super long process I really didn't like.

3 years ago

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Reply from RefiJet

Amy,
We are sorry to hear that you have not had the best experience. I have sent your feedback to the management team to look further into what happened. If you have any further questions or comments, please feel free to reach out to [email protected].
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Zina Robinson Porter, TX

I really enjoyed working with Sean. He communicated very clearly with me and what to expect next. This process was very easy and I appreciate all he has done to help me financially.

3 years ago

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Reply from RefiJet

Zina,
We are happy to hear that Sean was able to help you with your refinance process and communicated clearly with you. We appreciate you taking the time to leave a review! Please do not hesitate to reach out if you ever have any further questions or comments.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Alan Denver, CO

I hate even giving this place one star! I canceled my loan with RefiJet in October of 2020 for MANY reasons. I started this process in August of 2020 and found them to be very unprofessional, don't return calls, don't know how to process paperwork for lease buyouts, the list goes on.... Once October hit i realized this loan was going nowhere and requested they cancel it and even have an email from a manager there named Patty C. confirming this. Just when I thought I had put this awful place behind me I get a call from the DMV in my county advising me Refi Jet requested and obtained a duplicate title to my vehicle even though the loan was canceled 6 months ago! Now when calling they argue with me and are very unprofessional, of course Patty is nowhere to be found and refused to get on the phone and conveniently they cant locate the title they signed for via Fed Ex two weeks ago. This place is awful!! Save yourself the headache and search for credit unions to refinance on your own. I did this a got a much better rate

2 years ago

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Reply from RefiJet

Alan, We are very sorry to see that you did not have a good experience. I have passed along your feedback to the management team to look further into your situation and they let us know it was resolved. Please feel free to reach out to [email protected] if you have any further questions or comments. Sincerely, The RefiJet Team

Apr. 7th, 2021

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Randy Abernathy ,

Key to a transaction company is doing what you say you will. These guys got my refi done quickly and it wasn't too big a chore, but I had specifically noted that the title needed to be transferred from a California title to a Tennessee tile so I could license the bike. Despite assurances that I had completed all of the paperwork and the issue had been addressed, nothing was done. So I can pay for my bike, but I can't ride it.

3 years ago

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Bren Washington Los Angeles, CA

The employees my sister and I had the pleasure of working with were knowledgeable, patient, and kind. Their pleasant attitudes made the process move smoothly.

3 years ago

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Reply from RefiJet

Bren,
Thank you for your review! We are glad to hear that you and your sister had a smooth process and enjoyed working with our representatives. Please feel free to reach back out if you have any further questions or comments.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Orest Nakonechny Southington, CT

Terrible service, was told I don't have to worry about being late with my remaining balance for my Easy Ride financing, but refinancing took forever, my agent Sean made promises but never called back or followed up on time. I had to switch to a different agent who was probably less experienced and was not able to finalize the transaction properly. I was sure I was done but to my surprise I was suppose to receive some papers sign them and return, which i was not told about before. Only my call back resumed the process, because nobody bothered to call me and let me know the financing was not finalized yet. My credit score went from Exceptional 850 to 756 now because this freaking refinancing with RefiJet was late and my balloon payment was overdue. "Thank you very much," I hope to never deal with you again!

3 years ago

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Reply from RefiJet

Orest,
We are very sorry to see that you did not have a good experience. I have passed along your feedback to the management team to look further into your situation. Please feel free to reach out to [email protected] if you have any further questions or comments.
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Clover Rodriguez Wellington, FL

The process was very straightforward and easy to understand. The customer service representatives were very professional and knowledgeable.

3 years ago

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Reply from RefiJet

Clover,
We are glad to hear that the refinance process was straightforward and easy for you! Your review is greatly appreciated and please feel free to reach out if you ever have any further questions or comments.
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Jon Jovel , WA

This process was super easy, didn’t take much of my time to process application and complete the loan. 👍👍 for the service provided!!!

3 years ago

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Reply from RefiJet

Jon,
Thank you for taking the time to leave a review! We are happy to see you give us two thumbs up and that the process was quick and easy for you. If you ever have any further questions or comments, please feel free to reach back out.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Misty Peoples MO

Amazing financial offers that fit my price range perfect and helped me gain my new car and fit my budget great match

9 months ago

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RANDALL KUSHNIERYK Bonney Lake, WA

The people really nice but for an online refi process was just way to slow! Don’t expect this in 2-4 days can be a week ours took over a month! And still not sure what going on!

1 year ago

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Marcos Alegria Indianapolis, IN

A was really fast and convenient I did everything from home, I'm saving $200 at month. Thank you !!!!!

3 years ago

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Reply from RefiJet

Marcos,
Thank you for taking the time to leave a review! We are thrilled to hear that we were able to help you save $200/month! Please feel free to reach back out if you ever have any further questions or comments.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Linda Scott Mesquite, TX

Poor communications. When my credit inquiry was done it was done as a hard hit. As of to date this hard hit is still on my credit. Was assured that was something u as a company did not do. This error was blamed on a new person. Permission was not given on my behalf to do. Would greatly appreciate that removal.

3 years ago

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Reply from RefiJet

Linda,
We are sorry to hear that you did not have a great experience! I have passed along your feedback to management to look further into your situation. Please feel free to reach out to [email protected] with any further questions or comments.
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Camilia Dugay Houston, TX

Everything was thoroughly explained. Customer service was impeccable. Received documents in a timely manner.

3 years ago

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Reply from RefiJet

Camilia,
Thank you for taking the time to leave a review! We are happy to hear that you received impeccable customer service and enjoyed your overall experience. If you have any further questions or comments, please do not hesitate to reach out.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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MaxViva ,

Fast and efficient. Smooth and streamlined process that didn’t take up too much of my time.

3 years ago

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Reply from RefiJet

Max,
Thank you for your review! We are happy to see that you had a smooth, quick process. Please feel free to reach out if you have any further questions in the future.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Zach Gentry Denver, CO

Easy process. Steve was very helpful walking me through the process.

3 years ago

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Reply from RefiJet

Zach,
Thank you for your review! We are happy to hear that Steve was able to easily walk you through the process. If you have any further questions or comments, please don't hesitate to reach back out.
Sincerely,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Jeff T Castle Rock, CO

Extremely prompt and very helpful getting the refi done on the BMW

3 years ago

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Reply from RefiJet

Jeff,
We are happy to see that you had a good experience with our company and that we were able to help you refinance your BMW. Your review is greatly appreciated and please feel free to reach out if you have any further questions or comments.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020

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Ekaterina Lyubimova Gaithersburg, MD

The whole process was fast, easy with no issues!

3 years ago

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Reply from RefiJet

Ekaterina,
Thank you for taking the time to leave a review! We are happy to see that you had a 5-star experience and didn't run into any issues. Please feel free to reach out if you ever have any further questions or comments.
Best always,
Sydney & The RefiJet Team

Jun. 16th, 2020