Best Company Guarantee AUTOPAY Logo

AUTOPAY

star star star star star_half

8.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Blinders BYH McHenry, IL

In a nutshell AUTOPAY is a SCAM! Do Not Let Them Steal Your Info I applied online and authorized them to do a hard inquire for an auto loan and then got an email from a loan specialist named Heather W asking me to submit more documents (payroll, driver’s license and other sensitive docs) via email to complete my application. I asked her If I can get to know an estimate of the rates via email and she said she will be able to after sending her the documents requested. I sent her the documents requested and It has been 4 days and I did not get any response. I called AutoPay and they promised she will call me back and nothing happened, I emailed, called and texted her number without a response. I will be filing a complaint again them for privacy breach. I doubt that they are a legit financial lender they are a SCAM and FRAUD more than anything else.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Hello, and thank you for your review. I'm so sorry to hear that your loan specialist has been slow in getting back to you—we aleays aim to be prompt! We would be happy to get you two in contact. Please just reach out to the customer success team at 855-219-0123 so we can help.

Mar. 17th, 2022

star star star star star

John Haverson Jacksonville, FL

Refinance of my vehicle with a good rate was made so easy! The representative was very knowledgeable and helped me every step of the way! I am very satisfied with my new loan! Thank you auto pay!

1 year ago

AUTOPAY Logo

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Nov. 19th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley A Johnson The Colony, TX

they made the process very understandable for me.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Hello Shirley! Thank you for your feedback! We appreciate your business!

Jun. 3rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kristina Huntington, WV

Very easy to work with and communicative.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

This is our goal Kristina. We greatly appreciate your business!

Jun. 3rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelly Mincey Melbourne, FL

Helped me refinance my car to a lower percentage

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Fantastic Kelly! Thank you for sharing your experience with AUTOPAY!

Jun. 3rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Abraham

The rates are good. The person that helped me out was really informative.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

May. 31st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Danaisy

They were very helpful. It was a good experience overall.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the positive feedback Danaisy! Cheers, AUTOPAY!

May. 31st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lorenzo

It was very hands on. Secure business.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Lorenzo, thank you for your feedback! We appreciate your business!

May. 31st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charles Miller Greenwood, IN

Very easy and loads of information when needing help

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Perfect! Thank you Charles,! We appreciate you taking the time to share!

May. 31st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald

They were very helpful and lowered my interest rate.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

May. 25th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Judith jaggie Poca, WV

They don't stop trying to help get you a loan

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you for choosing AUTOPAY, Judith!

May. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Francisco Rivera West Covina, CA

Because it's Easier service and I recommend to my friends

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the recommendation, Francisco! If any of them end up refinancing, please let us know so we can send you a small reward.

May. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jorge Fuentes

Great communication. Easy application process.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

May. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pat Ottley Poway, CA

They explained things timely and a way I could understand

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you so much for the awesome review, Pat!

May. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

jewell hubbard

Easy process keep you in the loop of what's going on

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Our goal is always to make sure you're informed every step of the way, Jewell! Thank you for refinancing with AUTOPAY!

May. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Justin T Helmick Morgantown, WV

Took a little longer then expected but great customer experience

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you,! Customers are first! Thank you for sharing your feedback!

May. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Frances Somoza Tucson, AZ

Because my loan was funded and my current loan has not been paid out. It's been since 4/28.

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

We apologize, as this is not the experience we strive for here at AUTOPAY. We did reach out and left a message for you to give us a call so we can address any concerns you might have. Thank you.

May. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Nancy storti Tehachapi, CA

Horrible my bill went 24 thousand to 27 thousand at this rat I will never be able to pay the car off I wish to drop the gap ins and the Warranty

6 months ago

AUTOPAY Logo

Reply from AUTOPAY

Hello Nancy. Thank you for sharing your feedback. We apologize, as this is not the experience we strive for here at AUTOPAY. We did reach out and left a message for you to call us back to address your concerns. Thank you.

May. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rita Bartlett Altoona, IA

They are very easy to work with and dependable!!!!!!!!!!!

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you for sharing your great experience, Rita! We're glad we could help.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Kasi K Svejkovsky San Manuel, AZ

Was Happy with the way they helped me out everyone i talked to was very nice.

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

This is great to hear, Kasi! Thank you so much for the review.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steve Novak Matteson, IL

Very easy to use and registration is also very easy

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

We try to make sure the process is easy as can be! Thanks for sharing your great experience.

Mar. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Erica Madera, CA

The woman that helped me was great. Super helpful!

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

We're so grateful to hear this, Erica! Thanks for the kind words.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul Thomas Greenwood, SC

They went over and above to get me refinanced

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

This is great to hear, Paul. Thank you for your business!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

PAMELA WILDE Cicero, IL

Professional rep and great information provided

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you so much for your review, Pamels!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Verdell Clark Decatur, GA

I don't like the fact they charge a service fee for payments off my debit card.

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Hi Verdell, unless you're making a down payment on a loan, we normally don't process payments. Could you possibly be looking for another company's page? There are a few companies with a similar name to ours. Of course, if you find that we charged you a service fee for any reason, we'd be happy to look into it! Just give us a call at 844-290-5731.

Mar. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Latoya Indianapolis, IN

If I knew they were going to raise the amount another $3000, I would not have refinanced

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

I'm sorry to hear that there was a surprise in your refinance! We always disclose the amount of the loan, so if this didn't happen, we would love to look into it. Do you mind giving our Customer Success team a call? 844-290-5731

Mar. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nikole David Townville, SC

Kept me up to date on everything and saved me money

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you for the review, Nikole! We're always happy to help.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

William Cody Pueblo, CO

Confusing and not sure they are legit! I try to not go online and prefer to talk with a person.

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

We're for real, William! While we may not have a store front, we would love to speak to you in person. Just give us a call! 844-290-5731

Mar. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nicole Coleman Indianapolis, IN

They made it easy to pay the login and pay the bill

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the excellent review, Nicole!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cindy Lemoine Eagle River, AK

The product was easy to use and convenient to pay

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the great review, Cindy!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dan Denver, CO

Super easy to deal with, Joseph was very helpful

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

I'm so glad to hear that! We will pass this along to Joseph.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Reymundo Ovalle McAllen, TX

It was a great experience, very quick and easy process

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

I'm so glad we could help, Reymundo. Thank you for your business!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tiffany Hardy Lancaster, CA

Eric was great. He provided excellent customer service

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the wonderful review! I'm so glad we could help.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Hidalgo Miami, FL

I got the refinancing and did not have good credit.

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

We can help people in all sorts of situations, Barbara! Thank you for the wonderful review.

Mar. 26th, 2022

star star star star star

Chase Inman Georgetown, TX

Jesse was always in contact with me. Always updated me when I had questions. Made sure I was fully aware of everything happening. What I needed to give and what he could offer. Will be back! Will recommend Autopay to everyone I know.

1 year ago

AUTOPAY Logo

Reply from AUTOPAY

This is great to hear, We will pass along your feedback! Thank you!

Nov. 19th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ches Lathim Hollister, MO

Eddie did a great job refinancing both of my fords saving me a lot of money

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

I'm so glad we were able to help, Ches! Thanks for the great review.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elizabeth Brown Hertford, NC

My loan officer did not get back to me with answers in multiple occasions

8 months ago

AUTOPAY Logo

Reply from AUTOPAY

I'm sorry to hear that, Elizabeth! Please just give my customer service team a call so we can look into what may have happened. Our number is 844-290-5731.

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Virginia Hill Charleston, WV

Offered me refinancing at a 50% a month savings. Very good people to work with.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

That's an incredible discount, Virginia! I'm so glad we were able to find such an awesome deal. Thank you for choosing AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cassandra Thomas Westland, MI

I love it gives me a chance to purchase something and pay every 2 weeks for it

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the review!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jonathan Montenegro Edgewater, CO

Because they were really awesome and were able to get me the best rested

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you for the review, Jonathan!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bryan Uebelacker Puyallup, WA

They lowered my interest almost 9%! They lowered my payment $160 a month!

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

That is great news, Bryan! Thank you for sharing your savings with the world!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kerri Hicks Santa Fe, NM

They were awesome. They are very professional,caring, and understanding.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you for refinancing with AUTOPAY, Kerri!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie Reynolds Mulberry, FL

The whole process was very easy, simple the people very friendly.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thank you so much for your review!

Mar. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Timothy Madden Marion, NC

Quick, courteous, answered all my questions and helped alot

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for your business and for this great review, Timothy!

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lavisha Alexander

Easy comummication on point,clear,straighrt foward

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the great review, Lavisha!

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nathan Reed Rockport, TX

Autopay helped save me thousands of dollars and it was fast and easy.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

This is the best feedback we can ask for, Nathan! Thanks for sharing!

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nadine Perea Vancouver, WA

They understood my needs. Helped to qualify me for my refi.

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for the review, Nadine! We're glad we could help.

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharita Smith Scottsdale, AZ

Friendly representative who worked with me and made the process go smoothly

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

This is great to hear, Sharita! Thanks again for choosing AUTOPAY.

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Camica Edwards Sacramento, CA

Easy to work with, smooth process, nice staff, I'm saving money

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for your review, Camica! Glad we could check all the boxes!

Mar. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nankumar Pooran Clarksville, TN

My agent Vivian X was great in making everything a smooth process

9 months ago

AUTOPAY Logo

Reply from AUTOPAY

Thanks for your review and for choosing AUTOPAY, Nankumar! We'll pass your great feedback on to Vivian.

Mar. 17th, 2022