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AUTOPAY

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8.8

Overall Score

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Amy

It was very easy and it works well for my budget. They gave me the best rate.

6 months ago

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Reply from AUTOPAY

Great to hear we were able to help you save Amy! Thank you for sharing your experience with us!

May. 31st, 2022

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star star star star star

Stephaine Graham Raleigh, NC

Great customer service - agent was very knowledgeable and patient

6 months ago

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Reply from AUTOPAY

Customers are first! Thank you for sharing your feedback Stephanie! We really appreciate it!

May. 31st, 2022

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star star star star star

Steven S Northampton, MA

Austin was on the ball and there to field any questions I had.

6 months ago

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Reply from AUTOPAY

That's great to hear Steven ! Thank you for sharing your experience !

May. 31st, 2022

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star star star star star

Jacob Helena, MT

Easy to deal with. Very patient. Got me to where I needed to be.

6 months ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

May. 25th, 2022

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star star star star star

Estela Flores Las Vegas, NV

Brennan was super awesome and supported me every step of the way.

6 months ago

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Reply from AUTOPAY

Thanks for the great review, Estela!

May. 12th, 2022

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star star star star star

Vickie Maiewski

Easy, good communication between myself and the company, fast service

7 months ago

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Reply from AUTOPAY

This is great to hear, Vickie. Thanks for sharing!

Apr. 19th, 2022

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star star star star star

PAUL North Hollywood, CA

Very thorough , kept me well informed of the whole process. Quick and smooth.

8 months ago

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Reply from AUTOPAY

Thanks for the awesome review, Paul!

Mar. 26th, 2022

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star star star star star

Tyler Peterson Goshen, IN

Everything about the process was smooth and easy and I saved a ton of money.

8 months ago

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Reply from AUTOPAY

I'm glad we could find you a great deal, Tyler! Thank you for choosing AUTOPAY!

Mar. 24th, 2022

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star star star star star

Evelyn Serret Apex, NC

Excellent customer service and got better rate in my car loan

8 months ago

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Reply from AUTOPAY

Thanks for the review, Evelyn! I'm glad we could provide a great deal and experience.

Mar. 26th, 2022

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star star star star star

Alex garza Converse, TX

I received prompt and responsive service, always had my questions answered, etc

8 months ago

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Reply from AUTOPAY

Thanks for sharing, Alex, and for refinancing with AUTOPAY!

Mar. 26th, 2022

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star star star star star

Jared Dickerson Bradenton, FL

Very informative and knowledgeable. My agent, Shenique T, was fantastic.

8 months ago

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Reply from AUTOPAY

Thank you so much, Jared! We'll pass this on to Shenique.

Mar. 26th, 2022

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star star star star star

Greg Chapman Blakely, GA

Very helpful customer service. My rep was always there when I had questions

8 months ago

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Reply from AUTOPAY

We only hire the bet, Greg! Thanks for refinancing with AUTOPAY!

Mar. 26th, 2022

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star star star star star

Heather Whitford Silverdale, WA

It was easy and stress free! Cheyanne made the process totally painless.

8 months ago

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Reply from AUTOPAY

Refinancing doesn't have to be stressful! Thank you so much for sharing.

Mar. 26th, 2022

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star star star star star

Lori C O'Kelley Covington, GA

Very helpful and knowledge/quick customer service response/truthful

8 months ago

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Reply from AUTOPAY

This is so great to hear, Lori! Thanks for the wonderful review.

Mar. 26th, 2022

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star star star star star

Andy Morgan Wilmington, NC

Amazing customer service, fantastic service, polite, quick service

8 months ago

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Reply from AUTOPAY

Thank you for refinancing with us, Andy!

Mar. 26th, 2022

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star star star star star

Ryan Gonzales Oneonta, NY

Everything was smooth and simple, and completed very quickly.

8 months ago

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Reply from AUTOPAY

I'm so glad to hear this, Ryan! Thanks for choosing AUTOPAY!

Mar. 26th, 2022

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star star star star star

Anthony Tillman Little Elm, TX

Fast processing, easy terms, and their clear constant communitions.

8 months ago

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Reply from AUTOPAY

I'm so glad everything was quick and easy, Anthony! Thanks for leaving a great review.

Mar. 26th, 2022

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star star_border star_border star_border star_border

William Echeverry Berkeley Heights, NJ

I do not recommend it, the customer service is bad and they do not resolve any concerns, they overcharged me and did not return the money, it is terrible

8 months ago

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Reply from AUTOPAY

Hi William, we're so sorry to hear about the negative experience. We're happy to research this and get it resolved. Please just give our customer success team a call at 844-290-5731 so we can look into this.

Mar. 17th, 2022

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star star star star star

Anthony White Waipahu, HI

Saved me a lot of dollars! Definitely going to refer to my friends!

8 months ago

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Reply from AUTOPAY

We love referrals! Reach out to your loan specialist to see if you qualify for any rewards for your referrals. Thank you for the great review.

Mar. 26th, 2022

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star star star star star_border

James Gabriel Weaver Saint Cloud, MN

I had a very amazing experience with them. And the guy Jay was very communicative and supportive.

8 months ago

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Reply from AUTOPAY

I'm very glad everything went so well, James!

Mar. 26th, 2022

star star star star star

MeredithAnn New York, NY

I had an amazing experience with Dylan - super helpful; super fast; and a terrific rate. Couldn’t be happier!

5 months ago

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Reply from AUTOPAY

Hello Meredith, thank you for sharing your experience, we are glad that it was pleasant and efficient. Count on us whenever you need to!

Jul. 7th, 2022

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star star star star star

Danny sierra Mission Viejo, CA

Was the nicest told me everything straight up and gave me all the info I neeeded

8 months ago

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Reply from AUTOPAY

Thank you so much for the wonderful review, Danny! We are happy to help.

Mar. 26th, 2022

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star star star star star

Celia Verdinez Oroville, CA

I haven't had any issues with them. When I call customer services is great never any attitude.

8 months ago

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Reply from AUTOPAY

I'm so glad to hear about the great customer service, Celia! Thank you again for choosing AUTOPAY.

Mar. 26th, 2022

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star star star_border star_border star_border

Linda L Brown Charlotte, NC

Denied credit then approved through another plan without notifying me and charging high amount to payoff loan that I didn't approve or sign for. Ripoff.

9 months ago

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Reply from AUTOPAY

I'm so sorry to hear there's been an issue with your approval. Please give us a call so we can look into your account and see what may be going on. Our number is 844-290-5731 and we hope to hear from you soon!

Mar. 24th, 2022

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star star star star star

Jody Rockaway Beach, MO

Everything was easy and fast. Customer service wa helpful with explaining the process.

9 months ago

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Reply from AUTOPAY

That's awesome news, Jody! Thank you for choosing AUTOPAY.

Mar. 17th, 2022

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star star star star star

Priscilla Hynes

Customer Review Video

9 months ago

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Reply from AUTOPAY

Thanks for the 5 stars, Priscilla! We're so glad we could help.

Mar. 17th, 2022

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star star star star star

Alysha Sagona Oakhurst, NJ

The representative was helpful throughout the process. The process itself was very simple.

9 months ago

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Reply from AUTOPAY

Thanks so much, Alysha! We do our best to make things easy!

Mar. 17th, 2022

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star star star star star

Maleca Merrell Newton, MS

There was no hesitation on helping me and it was done so quickly. Great customer service.

9 months ago

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Reply from AUTOPAY

This is awesome to hear, Maleca! Thank you for the thoughtful review.

Mar. 17th, 2022

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star star star star star

Mike Perryopolis, PA

Very easy and painless process. Made it very easy to get my loan refinanced from my own home.

9 months ago

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Reply from AUTOPAY

That's exactly what we aim to do, Mike! Thank you so much for sharing your great experience.

Mar. 17th, 2022

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star star star star star

Merilyn Aro Arlington, TX

Excellent experience with the person who reached out. Also it was done very timely.

9 months ago

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Reply from AUTOPAY

We're always glad to hear about a great experience, Merilyn! Thanks for the review.

Mar. 17th, 2022

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star star star star star

Monica Ratliff

They made you transition to a new loan fast and easy

9 months ago

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Reply from AUTOPAY

Thanks for trusting AUTOPAY with your refinance! We're excited to hear the transition was so quick and easy.

Mar. 17th, 2022

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star star star star star_border

Sierra Young Sebastian, FL

when i had a personal agent everything was easy, but now have no contact and im struggling to find answers

9 months ago

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Reply from AUTOPAY

I'm sorry you haven't been able to contact your specialist, but we're happy to provide answers, Sierra! Please just give us a call at 844-290-5731 so we can help.

Mar. 26th, 2022

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star star star star star

Kay Merritt Wellington, OH

Ryan was great to work with. Very helpful. Great customer service when I called in.

9 months ago

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Reply from AUTOPAY

Thanks for the wonderful feedback, Kay! We'll definitely let Ryan know he's doing a great job.

Mar. 17th, 2022

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star star star star star

Tony Maynard Dayton, OH

I was very standoffish using Autopay but the whole experience was easy and seamless.

11 months ago

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Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Dec. 17th, 2021

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star star star star star

Delia West Palm Beach, FL

Very helpful, and work patiently in getting whatever is needed done in a timely manner.

11 months ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

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star star star star star

Luke Sherman Oaks, CA

They got me a lower APR on my BMW. I'm working on my credit and I'm now at 7% from 14%.

11 months ago

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Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Dec. 17th, 2021

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star star star star star

Ronnie Medearis Jr Cologne, MN

It was done very professional and easy. They walk us through step by step and did it all so quick.

11 months ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Dec. 17th, 2021

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star star star star star

Randy Rice Fort Mitchell, AL

Timely,reliable,respectful, and helpful. Also conducted the process professionally

11 months ago

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Reply from AUTOPAY

This is great to hear, We will pass along your feedback! Thank you!

Dec. 17th, 2021

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star star star star star

Kelley Meyer Salem, NH

They were with you every step of the process, and were extremely helpful and friendly to work with

11 months ago

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Reply from AUTOPAY

I'm so glad to hear we left a great impression, Kelley! Thank you again for choosing AUTOPAY!

Dec. 10th, 2021

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star star star star star

Susan Colelay Whiteriver, AZ

Very helpful representative that assisted me was veryo polite and knoew exactly what I needed

11 months ago

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Reply from AUTOPAY

Thanks for leaving such an awesome review, Susan!

Dec. 9th, 2021

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star star star star star

Cory D Thompson Abingdon, MD

Very friendly. found me a great interest rate. I eould recommend them to a friend

11 months ago

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Reply from AUTOPAY

I'm so glad to hear that we've gotten your recommendation, Cory! This is the best compliment we can hope for.

Dec. 9th, 2021

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star star star star star

Robin Wilburn Houston, TX

Very smooth and easy process, refinancing was much easier than I thought it was going to be.

11 months ago

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Reply from AUTOPAY

I'm glad we were able to make the process so easy, Robin! Thanks for choosing AUTOPAY.

Dec. 9th, 2021

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star star star star star

James Pendleton III San Antonio, TX

My experience was fantastic and Dallas made it easy for me to get the refinance done.

11 months ago

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Reply from AUTOPAY

We'll make sure to let Dallas know he's doing a great job, James! Thanks for the review!

Dec. 9th, 2021

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star star star star star

Kia Cambridge, MA

Garrett was very helpful and he made sure everything was understood snd talked through

11 months ago

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Reply from AUTOPAY

Thanks for the awesome review, Kia! We'll make sure to let Garett know. Thank you again for your business!

Dec. 9th, 2021

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star star star star star

Kyle Zylstra Morocco, IN

They were very helpful in my refinance process and helped clear up all issues that arose.

11 months ago

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Reply from AUTOPAY

Thanks for the great feedback, Kyle! I'm very glad we were able to help.

Dec. 9th, 2021

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star star star star star

Lynette Gomez Fresno, CA

They were soo awesome! They helped me get a really good APR rate and lowered monthly payments!

11 months ago

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Reply from AUTOPAY

This is great to hear Lynette! Thank you for sharing your great experience.

Dec. 8th, 2021

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star star star star star

Bryan Payne Edinburg, VA

Michelle was Awesome and told me all the information I needed and didn't feed me a bunch of BS.

11 months ago

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Reply from AUTOPAY

Thank you for refinancing with AUTOPAY, Bryan! We'll pass this on to Michelle.

Dec. 8th, 2021

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star star star star star

Elizabeth perez Pasadena, CA

Very good They saw me an excellent deal and the truth is their interests are much lower than the other companies

1 year ago

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Reply from AUTOPAY

We're always thrilled when we can save someone money on their car payment. Thanks for the great review, Elizabeth!

Dec. 6th, 2021

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star star star star star

Melinda Atmore, AL

It was fast and Ryan was great to work with he helped me with getting everything in order to be able to get financing

1 year ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Dec. 1st, 2021

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star star star star star

john Mayer Orchard Park, NY

They were able to get me a really low rate on an auto refinance even, after the origination fee was included.

1 year ago

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Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 1st, 2021