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MetLife

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29 User Reviews

7.2

Overall Score

LAST UPDATED: September 20th, 2021

You want to choose a trusted company when you buy car insurance. MetLife has been in the insurance industry since 1868.

It also has earned high financial strength ratings from A.M. Best, Fitch Ratings, Moody's Investors Service, and Standard & Poor's. The combined experience and financial strength makes MetLife a good option for purchasing a car insurance policy.

MetLife's policies offer good coverage and discounts to safe drivers. MetLife is better known for its group benefits for employers, and it applies its specialization to auto insurance. You can find additional discounts if you get a quote through your employer or affinity group.

Read MetLife Auto Insurance Reviews

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The Good

  • High Financial Strength Ratings
  • Good Policy Features
  • Discounts
  • Additional Benefits

High Financial Strength Ratings

MetLife is a trusted insurance provider because of its many years of industry experience and its high financial strength ratings. These ratings are important because they indicate an insurer's ability to pay claims.

With insurance, you want to be sure that your insurer can meet its claims obligations when you need to file a claim. With high financial strength ratings, you can trust MetLife.

Good Policy Features

MetLife's auto insurance policies offer comprehensive and collision coverage. Complimentary identity theft protection is also included with MetLife auto insurance policies.

You can customize these policies with the following features:

  • New car replacement
  • Special parts replacement
  • Enhanced rental car damage coverage

Discounts

Like other companies, MetLife offers auto insurance discounts for safe driving. The longer you drive without needing to file a claim, the more discounts you become eligible for.

MetLife stands out from other companies with its group participation benefits. You can receive these if you get a quote through your employer or affinity group. You can keep the same coverage even if you retire or leave your current company, although this feature varies based on your policy's terms.

Additional Benefits

When you purchase an auto insurance product from MetLife, you benefit from personal customer service, payment options, and online account management. These features make it easier to plan your spending and update your auto policy whenever you need to.

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The Bad

  • Low Customer Review Count
  • Limited Online Quotes
  • Discounts May Not Be Available Everywhere

Low Customer Review Count

MetLife car insurance reviews are limited on BestCompany.com, so conclusions about customer satisfaction are not available. Fortunately, MetLife has received high ratings in reviews received.

Limited Online Quotes

MetLife's site offers you the option to get quotes online or over the phone. Even if you start the quote process online, you may end up needing to call MetLife directly for quotes. While inconvenient, especially compared to other sites, MetLife is a reputable insurance company.

Discounts May Not Be Available Everywhere

Some of MetLife's discounts aren't available in all states. Be sure to check with MetLife directly to get a better sense of what your auto insurance coverage options are in your area.

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The Bottom Line

While some information about MetLife policies and costs are not accessible online, the insurer is financially strong and has many years of experience in the insurance industry. Choosing MetLife , you'll benefit from online account management, discounts, and payment options.

If you get a quote through your employer or affinity group, MetLife offers additional discounts. We recommend working with MetLife to learn more about its offerings to see if it's a good fit for you.

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Star Rating

4.4

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29 Reviews

Review Breakdown

5 grade

66%

4 grade

21%

3 grade

3%

2 grade

7%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Myken American Fork, UT

We got an offer through my husbands work for MetLife but after calling for a quote and getting a much higher rate than our current insurance we decided to stick with who we currently have

1 year ago

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Sylvia Horner

I had this insurance for over 10 years and when I put in one claim, they wanted to cancel me.

3 years ago

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