Mercury Insurance

• High Financial Strength Ratings
• Policies Sold Through Independent Agents
• Repair Facility Network
• Competitive Coverage and Discounts
• Helpful Customer Service

High Financial Strength Ratings

Mercury Insurance has high financial strength ratings. These ratings indicate that the insurer is financially stable and likely able to make claims payments. Competitive insurers have high financial strength ratings.

Policies Sold Through Independent Agents

Rather than hiring its own licensed insurance agents, Mercury Insurance policies are sold by independent agents. This approach makes it easy for you to compare Mercury car insurance policies to those offered by other carriers.

In addition to the ability to work directly with an agent for personalized recommendations, you can start a quote online.

Repair Facility Network

Mercury Insurance has a network of authorized repair shops. If your car receives care at these shops, the repairs are guaranteed for as long as you own the vehicle.

Repairs can be expensive, so this guarantee can offer peace of mind when you get your car fixed.

Although a few other insurers offer repair shop networks, this offering makes Mercury Insurance stand out.

Competitive Coverage and Discounts

You'll benefit from competitive coverage and discounts when purchasing insurance from Mercury.

The insurer offers comprehensive, collision, medical payments, personal injury protection (PIP), uninsured or underinsured motorist, and liability coverage. You can increase the protection in your car insurance policy through additional coverage for rental car and roadside assistance.

If you drive for a ridesharing company, Mercury Insurance offers ride-hailing coverage to ensure you don't experience a gap in insurance coverage.

With many types of coverage available, you'll be able to find an auto insurance product that works for you.

In addition to competitive auto insurance policy options, you'll find some of the common discounts for the industry:

• Multi-policy
• Multi-vehicle
• Good driver
• Good student
• Auto pay
• E-signature
• Pay in full

Like other car insurers, Mercury Insurance offers a driving monitoring program that gives you a car insurance rate based on your driving habits. This discount is delayed a few months so the insurance company gets a sense of your driving. However, you do get a 5 percent discount for signing up.

Helpful Customer Service

Mercury Insurance offers helpful customer service and tools for its policyholders. You can file a claim any time and access an online customer portal to manage your policy.

• Insufficient Customer Insight
• Limited Availability

Insufficient Customer Insight

Mercury auto insurance reviews on BestCompany.com are few, so conclusions about customer satisfaction are limited. It is promising that a majority of customer reviews are positive. Positive reviews mention good customer service, quick responses to claims, and cost satisfaction.

Limited Availability

Mercury Insurance is only available in 11 states. If you live outside of these states, you'll need to find another auto insurance provider.