Name: GEICO Auto Insurance
Rating: 3.8

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PamC Jeffersonville, KY

I have had Geico for several years. Last month, I had to file a claim. I got amazing customer service, and the claim was settled quickly and efficiently.

3 years ago

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Nikki Finch Pittsburgh, PA

We have been a customer of Geico for at least 10 years. Customer service has always been great, they've been very helpful during claims processes. The App is easy to use.

3 years ago

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Ashley Brown New River, AZ

Best experience ever with an insurance company! They explained everything and made sure my coverage was right for me and that all my questions were answered!

3 years ago

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Jennifer Ashby Lehi, UT

I have been happy with Geico. They are easy to work with and get a hold of. I wish it were cheaper, but I have been in a few accidents. The app is easy to use and you can have access to your cards anywhere.

3 years ago

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Jma55 Smithfield, UT

Geico has been a great insurance company. I have been with them for approximately 30 years. They have been quick with no hassle on claims and concerns.

3 years ago

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Tiauna Anderson Salt Lake City, UT

Gieko has been a great company for my family and we've been really happy with our insurance service. After a hit and run, someone came out immediately to help get my claim filed and my car fixed quickly!

3 years ago Edited September 14, 2021

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Dre35 West Valley City, UT

Great insurance, great price, great customer service, great app! Nuff said! the app was great when we filed a claim for damage on our car, and didn't even talk to anyone. Love it.

3 years ago

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Sabrina Richardson San Leandro, CA

Great customer service. Easy access through website and mobile app. Geico is very understanding when I came into financial hardship and needed more time to make a payment.

3 years ago

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Chris Bailey Denham Springs, LA

I moved to geico because there prices were considerably lower than the competitors. And in the 5 years I have used them the response time to an issue has been amazing.

3 years ago

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Mhorne182 Eagle Mountain, UT

Never had geico but worked with GEICO on the other side. We were hit by a driver insured by GEICO. The company was very easy to work with and the claimed were handled smoothly. This would make me always consider GEICO

4 years ago

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Lethia Johnson Tallahassee, FL

I never had to file a claim with geico, but I always enjoyed their customer service. I will say that i am no longer with the company because their rates were twice as expensive as the other companies in the area. So I would shop around before buying insurance from them.

4 years ago

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Dwhoush Slidell, LA

I had Geico for a couple months, it always felt like I was being milked for more money. I liked the fact I had a local agent. Still tho, I would get different answers from different levels in the company. It was not a pleasant experience.

4 years ago

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Briauna Norton Jacksonville, FL

Recently picked up insurance with this company and when an error was made with my monthly payment they were quick to correct it! Really appreciate the ease.

4 years ago

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Sheila Saintphar Jacksonville, FL

They wouldn’t allow me to get a quote if I didn’t have any credit. I’m 18 and they should’ve been understanding. I went to statefarm instead and I am happy

4 years ago

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Violetzmom Gulfport, MS

I switched from usaa to Geico a few years ago. Geico have me the insurance I needed without upselling products I didn't need. I saved about 60.00 per month.

4 years ago

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Karen Hartnack Norcross, GA

We have had insurance ce with this company for several years full coverage on 4 cars not alot of claims but the ones we had were handled quickly and well

4 years ago

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michelle roberts Riverton, UT

Great Car Insurance! Excellent customer service whenever I’ve called. Quick response whenever I’ve needed my car fixed. Emailed all the forms I needed quickly!

4 years ago

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Madison Kneiss Wiggins, MS

Easy to set up if you don't like salespersons pushing unnecessary coverage on you, face-to-face conversation, or human contact. Basically, if you are a hermit, this is the insurance company for you.

4 years ago

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Tiffany I Gaithersburg, MD

Geico’s rates are extremely competitive and the app is easy to use. When calling them regarding a claim, they were friendly and walked me through the full process.

4 years ago Edited September 14, 2021

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Jill Story

I have had Geico Auto Insurance for many years. They have pretty good customer service and have had the lowest price. It does seem that my insurance goes up every year without any claims.

4 years ago

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Darcy Chavez Provo, UT

Geico has been a real pain. We got a brand new car and have pretty good insurance on it. Unfortunately the windshield has been shattered twice in a couple of months from bad weather or a semi truck kicking up rocks. We've been super disappointed with all of the hoops we've had to jump thru to get this fixed and how high the deductible is. We paid it all and then when it broke again we had to pay the full deductible again. Apparently it's per claim.

4 years ago

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Aliza Henline Provo, UT

I have never had better phone conversations with any other company!!!! They are always so willing to help out and make you feel incredibly understood! I love Geico!!!

4 years ago

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Gordon Gibb Pleasant Grove, UT

Geico has competitive rates and superb online service. I have also been on the other end of an accident when Geico insured the offending drive. Their service was very goo.

4 years ago

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Sage Robertson Cedar City, UT

We have used Geico for almost 10 years. We have never had a bad experience. We are grateful for their customer service, and their willingness to help when we have to file a claim. Their rates are very competitive as well.

4 years ago

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Amy Farmer Provo, UT

I tried to sign up for Geico after buying my new car because I needed car insurance ASAP. I thought I would be able to get it in under 15 minutes since that is their slogan, but after completing allllll of the paperwork to sign up online, I got sent a message that I was not granted insurance and I would need to fill out a paper application that would be sent to me in a week. What the, a whole week for a PAPER application? What year is it? I don’t have time for that! So much for “15 minutes could save you 15% or more on car insurance”. So then I signed up for State Farm and it took me all of 20 minutes. And it was cheaper than the quote geico gave me.

4 years ago

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Boston Whipple Provo, UT

We got a much better deal through Geico than the other places we looked. The website was easy to use and they reminded us when our coverage was about to run out.

4 years ago

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Brody B Orem, UT

I had a Geico policy for a few years and was satisfied with policy but I didn't save the money they had said I would. I don't have anything bad to say but I have had better insurance policies.

5 years ago

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Lindsey A Brown Lehi, UT

We had Geico Auto insurance for several years and found that our rate was much higher than we should have been paying. After shopping around we ended up switching and saved quite a bit of money elsewhere while also getting better coverage.

5 years ago

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Erin American Fork, UT

best customer service period. after my accident they lead me through the whole process and answered any questions i had. eased my stress for future car accidents

5 years ago

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Rischelle Mikkelson American Fork, UT

It is easy to get quotes from them. They were the best value when we were able to apply good grade discounts. When we purchased our house, we switched carriers because of better bundle options.

5 years ago

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Emma Gilbert, AZ

As a teen driver, auto insurance is insanely expensive but Geico had the cheapest coverage. And they are always nice on the phone if I have questions. I feel protected while driving.

5 years ago

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Mark Evers Lehi, UT

Love the geico gecko.. even though I don’t have their insurance.. great marketing strategy that makes me think about them if I need to refer anyone for car insurance. (I am a car salesman)

5 years ago

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Tevita Salt Lake City, UT

Been a customer for a few years and have been satisfied. Dealing with insurance with accidents have been easy and our rate did not jump like other companies we have had.

5 years ago

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Kristiane R Durfey Pleasant Grove, UT

We have never had any issues or problems with Geico insurance. Their rates were competitive and sufficient for our needs. We never had to file a claim with them so I'm not sure if it's more difficult or an easier process than the others.

5 years ago

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Haley Houtz Herriman, UT

The service was great and the rates were great! The staff was very helpful, informative, and professional. The process went smoothly. I'd recommend Geico to everyone!

5 years ago

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Haidyn Houtz South Jordan, UT

I gave this company a shot because of their advertising. I am so glad that I did because they are so helpful and understanding! They really cater to your needs personally.

5 years ago

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Hunter South Jordan, UT

Geico service is even better than their commercials the customer service was great they were friendly kind of quick and thrifty great auto insurance company.

5 years ago

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Hannah Cummins Gilbert, AZ

Geico was quick to call following an accident and was ready to submit the paperwork for paperwork. I have not had them personally but they were relatively easy to deal with when I was in an accident with their customers. I would say be prepared to answer questions quickly because they will try to pay you the lowest amount as fast as possible.

5 years ago

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Bob Conley Crestwood, KY

They are a good company, but I want an insurance agent. Everything I did with them was online. That is an efficient way to do business. I prefer a more personal touch. I went with a local company with an office close by and an agent that knows me by name.

5 years ago

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Trevor Woller Beaverton, OR

I spent hours upon hours getting car insurance quotes, and Geico was by far the cheapest option available. It's also really easy to access their customer service through their app.

5 years ago

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Tony's Babygirl Staton MO

Has reasonable rates. Covers lots of areas that some insurance charges more for. Love the great service

7 months ago

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Ladie Lavender Eastsound, WA

Had this insurance for awhile. It was okay but then when I added another person to my insurance they insisted that I start all over so I lost my loyalty status.

1 year ago

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Sathvik Aithala Portland, OR

Bundled insurance discount is great, and I have never had issues with Geico claims or customer support.

1 year ago

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Leon Yoakum Los Angeles, CA

I have used Geico insurance for my auto and homeowners insurance for a few years. They seem to have the best rates and customer service

1 year ago

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M Wilson Houston, TX

Great customer care, easy to file claims, very competitive rates. Have been a customer for several years.

2 years ago

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S Winter Haven, FL

Geico raised my household insurance 500% because of a no fault claim made against a family member. Geico is the worst place I have ever had insurance- they treated me as a criminal with discrimination (a very obvious factor) - after I was put on hold two times for 25 min. I called Progressive and had full coverage in 7 min and no hassle.

2 years ago

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It’s a Shaiferthang Winnsboro, LA

Had accident on 2/20 which was not my fault and the other driver admitted to police it was his fault. I filed the accident on the other drivers insurance which is Geico. Upon review Geico stated that 70% was his fault and 30% was mine bc of the State of Alabama. How can that be if he was at fault 100%. Not a good insurance company to go with.

3 years ago

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Toni Purdy Bullhead City, AZ

Very understanding and accommodating to their customers. Friendly and go the extra mile to make sure you are satisfied.

3 years ago

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Tanda Norcross, GA

Terrible customer service!!! Terrible claim service!!! Been with them for over 10 years, no claims now a small claim and they don't wanna pay. Terrible! Don't waste your money! Go to someone that cares about you not just the money!

3 years ago

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Nathan , FL

Was in a motorcycle accident 3 weeks ago still nobody has contacted me about the bike or anything for that matter try calling adjusters back straight to voicemail no call back but they can email. I do not recommend anyone to Geico. Terrible customer service. I’ll be switching ASAP

3 years ago