How we rank for
Different antivirus software products vary in cost. We found this to be important information for a consumer to know so that they can determine whether or not the quality of a product warrants the listed price. Various protection plans include monthly, semi-annual, and annual software downloads.
We simply address which companies accommodate the different types of operating systems (Mac, Windows and Linux). This slightly affects a company’s overall score. This is helpful information for the user to know while learning more about the company and product before purchasing.
Our Review Team partially relies on a handful of credible labs that test several antivirus products in different categories to determine their score on bestcompany.com/Antivirus. For the detection criteria, we take into consideration notable detection certifications as well as results from specific detection tests.
Protection is defined as being able to fight off malware attacks. At least three labs test results help us determine the rating for this criteria: Dennis Labs, AV-Test and AV-Comparatives.
Performance is defined as using minimal system resources. One of the labs we direct our results from is the AV-Comparatives where they specifically conduct a performance tests for the products.
Certifications from reliable and credible sources helps with the legitimacy of both the company and their products. We look to see if a company has certifications from at least two credible sources. For example, we accept certifications from the ICSA Labs and West Coast Labs. We do understand a company has to pay to get certified, but we believe that these are strides a company has to make to prove to experts and consumers that their product is quality.
9% Mobile Antivirus
Computers are no longer the only devices that need secure protection. Between cell phones, tablets, and other mobile devices, consumers are susceptible to all sorts of viruses and hackers. There are some antivirus software packages available that are protecting these other devices and ensuring that their customer’s information remains safe. Companies who offer mobile antivirus products for iOS and/or Androids receive higher points for this cxriteria.
7% Cleaning & False Positives
Cleaning refers to how well an antivirus product can remove malware that is already detected. We find these results based off of tests from labs. False Positives are not a good thing. A product will receive a false positive if a valid program is detected as malware.
10% Stability Score
We look at the legal history and financial stability of each company. This metric takes into consideration any bankruptcies, class action lawsuits, government lawsuits, or government investigations a company has had in the last five years.
15% User Score
Authentic user reviews are critical to what we’re doing at BestCompany.com. Because customer service is an important reflection of a company overall, nobody can provide better insights about a company’s performance than actual customers. Consequently, every company’s overall score is influenced, at least in part, by reviews submitted by customers.
For more information on how we moderate user reviews submitted to our site, you may refer to our Review Guidelines page.