Max Secure was founded in 2002 by a husband and wife duo, Sanjay and Rachna Pradhan. The company, which continues to be led by its founders, is headquartered in Pune, India. The company offers a wide range of security products but the focus is on designing and developing security technology and performance optimization for Windows users.
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The Good

Max Secure scores major points for the variety of services offered. They offer mobile security for Android, iOS, Blackberry, and Windows Mobile. They have a slew of PC optimization tools, several downloadable apps such as a file protector and surf hider, and gamer antivirus product. They have an excellent file shredder that removes traces of online and offline activities. The file protector allows you to password-protect the files on your PC. The spyware detector, the company’s top product, detects and removes root-kits and other types of malware. The top anti-virus package, which is scrutinized above all else, comes with most of the features best for protection, including a firewall, email protection, and anti-phishing protection. The 30-day money back guarantee seems like good insurance in case you’re not satisfied with Max Secure.

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Security Quality
Our Score

The Bad

The lack of background information available on this company is a concern—they don’t have a BBB profile or an AV-Test or AV-Comparative background. Even more concerning is the general sentiment found in comments online that the company is not particularly reliable about honoring their-money back guarantee. One user explained that after requesting a refund, he received a robotic response that requested more information, then took longer than the allotted 30 days to process it—thus rendering the refund request obsolete.

The Bottom Line

Max Secure’s anti-virus and PC optimization tools are worth a look but with some hefty reservations. The depth and variety of the products indicate that this company has potential, but their reputation isn’t very good. If you purchase their software and rely on the money-back guarantee, you may be protecting your computer while taking a risk with customer service.

Price (*subject to change)

  • Total Security $49.99 (1 year, 1 PC)
  • Internet Security $39.99 (1 year, 1 PC)
  • Secure Antivirus Plus $29.99 (1 year, 1 PC)
  • Spyware Detector $29.99 (1 year, 1 PC)
  • Total Security Mobile Security (Android)- Free
  • Blackberry Mobile Security $9.99
  • Mac Mobile protection $9.99

Free trial offer

Max Secure’s products are available for a 30-day free trial.

Mobile protection

  • Anti-virus protection
  • Anti-theft protection
  • Call/SMS blocker
  • Safe browsing
  • Contact back-up
  • Monitor network traffic usage
  • Battery optimizer


  • Anti-Theft – Erases sensitive data with secure delete; clears all online and offline activities
  • Email Protection – Finds and blocks malicious links in emails or instant messages
  • Link Scanner – Identifies suspicious or dangerous websites while surfing or shopping
  • Anti-Phishing – Blocks malicious websites; stops adware; prevents virus downloads
  • Parental Controls – Allows parents to block unwanted websites according to their concerns and preferences
  • USB Manager – Prevents data theft by protecting your sensitive personal information from external devices
  • Two-way Firewall – Secures and monitors your home network
  • Real-Time Scanning – Checks each web page, email, and file to detect and block threats; protects against viruses, spyware, Trojan horses, worms, bots, and rootkits


Not applicable.

Tune-up & Speed

Max Secure’s top anti-virus product includes a registry cleaner and internet optimizer, and the company also sells several PC optimization tools separately:

  • PC Booster – Cleans, repairs, and optimizes Windows Registry; removes traces of internet and computer usage; turbo charges your internet connection; defrags physical memory
  • Internet Optimizer – Retransmits lost data; enables flow of control information; boosts internet for browsing and downloading; improves data transfer speed while reading email, watching videos, etc.
  • RAM Optimizer – Displays real-time graph of available memory; defragments physical memory; recovers memory from Windows and other applications
  • Disk Defrag – Enables defragmentation threshold percentage; adjusts the defragmentation engine CPU priority; allows application to defrag flash drives and removable drives

Time in Business

The company has been in business 12+ years, founded in 2002.


The Max Secure headquarters is in Pune, India. We were unable to locate any of the U.S. branches that the company mentions.

Customer Service

Max Secure features a 24-7 live chat and also an email form that customers can fill out on their website. They say they will respond quickly to all customer queries and that their technical team is highly efficient and qualified. Unfortunately, some customers say otherwise.

  • 128 MB RAM
  • 10 MB free hard disk space
  • Pentium processor

Systems Supported

  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 2003 Server
  • Windows 2000 32-bit and 64-bit version

Max Mobile: Android 2.2 and up

Apple Mobile: OS X 10.8 or later, 64-bit processor

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    August 4th, 2015 Yorktown, VA

    Terrible! I signed up with Paypal and they refused to believe I had paid for the software even with the copy of the receipt and it’s been down hill from there since then. The software reverts back to “unregistered” mode about every two weeks to a month and I have to deal with their “poor” support. I start with “live chat” and I am told I must email for senior tech support and get a reply I should hear back in 24 hours. The email I get says to use their “live support”… funny! The only support personnel seem to be named Neil or Andrew. Neil doesn’t deal (tells you to email).. and Andrew hates his job and tells you write everything down. So I saved screen shots of the key I need to unlock the software since Andrew repeatedly told me to and gave me two different numbers to use. He said the number that Max Secure is trying to use is expired on my computer. Guess what? They don’t work. I also surmise that they don’t know how to fix this issue! I am five months into my subscription but, I guess I will throw that money away and find a real software package that actually works and supports its product. Beware….

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