Add Your ReviewMax Secure was founded in 2002 by a husband and wife duo, Sanjay and Rachna Pradhan. The company, which continues to be led by its founders, is headquartered in Pune, India. The company offers a wide range of security products but the focus is on designing and developing security technology and performance optimization for Windows users.
The Good
- Security for mobile
- PC optimization tools
- Great features
Max Secure scores major points for the variety of services offered. They offer mobile security for Android, iOS, Blackberry, and Windows Mobile. They have a slew of PC optimization tools, several downloadable apps such as a file protector and surf hider, and gamer antivirus product. They have an excellent file shredder that removes traces of online and offline activities. The file protector allows you to password-protect the files on your PC. The spyware detector, the company's top product, detects and removes root-kits and other types of malware. The top anti-virus package, which is scrutinized above all else, comes with most of the features best for protection, including a firewall, email protection, and anti-phishing protection. The 30-day money back guarantee seems like good insurance in case you're not satisfied with Max Secure.
The Bad
- Lacking background information
- Customer complaints
The lack of background information available on this company is a concern- an AV-Test or AV-Comparative background. Even more concerning is the general sentiment found in comments online that the company is not particularly reliable about honoring their-money back guarantee. One user explained that after requesting a refund, he received a robotic response that requested more information, then took longer than the allotted 30 days to process it-thus rendering the refund request obsolete.
The Bottom Line
Max Secure's anti-virus and PC optimization tools are worth a look but with some hefty reservations. The depth and variety of the products indicate that this company has potential, but their reputation isn't very good. If you purchase their software and rely on the money-back guarantee, you may be protecting your computer while taking a risk with customer service.
