MacKeeper were initially introduced by Zeobit in 2011 before they were obtained by Kromtech Alliance, a technology investment firm based out of Germany.
MacKeeper boasts an impressive suite of features, including:
- Internet Security
- Fast Clean-up
- Duplicates Folder
- Update Tracker
- Files Recovery
- Disk Usage
- Data Encrypter
- Default Apps
- Files Finder
- Human Assistance
- Login Items
- Smart Uninstaller
- Geek on Demand
Additionally, the company offers 24/7 support for its customers. Anecdotal evidence suggests that the interface and chat-based help features are some of the easiest for non-techies to master. The program’s interface is simple, clean and easy to use.
There are many reasons that selecting security software from Kromtech might not be a good choice. The lab tests for the software are unimpressive and the software scored poorly in real-world tests.
While the software is certified by West Coast Labs and the ISCA, it is important to note that, just as in the case for Better Business Bureau accreditation, in order to be certified, companies must pay the lab. There are reports to suggest that this payment “helps” companies become certified.
Kromtech does not offer discounts for multiple licenses. They do not have an extended subscription plan for those purchasing multiple years’ protection at a discount.
MacKeeper protection is significantly more expensive than the competitors.
Apple support forums are filled with complaints about MacKeeper and the changes which it makes to their system. Many users report losing photos or other files after installing the program, some going as far as to call MacKeeper malware.
- 24 month plan – $4.95/month ($118.80 paid up-front)
- 12 month plan – $7.95/month ($95.40 paid up-front)
- 6 month plan – $9.94/month ($59.70 paid up-front)
- 1 month plan – $14.95
MemoryKeeper – Free at the Mac App store
Kromtech offers products for Mac OS computers.
Recent tests from AV Comparatives indicated MacKeeper had an 80% malware detection rate, which is lower than many competing offerings.
There are many anecdotal reports of MacKeeper slowing systems down and harming the system files of Macs.
CNET’s Editors Rating
CNET’s Editors have not reviewed Kromtech’s software. The titles above (excepting Mac’s MemoryKeeper) are available for download through CNET’s downloads.
Kromtech’s products are certified by West Coast Labs or the ICSA.
Kromtech does not have a mobile product at this time.
MacKeeper’s software has a reputation for reporting “junk files” aggressively, even files included in a fresh installation of Mac OS X.
Better Business Bureau Score
Kromtech does not have an open file with the Better Business Bureau at this time.
Time in Business
Kromtech was founded in 2012 and purchased PCKeeper and MacKeeper from ZeoBit, LLC in 2013.
Germany 0 (800) 182 0572
USA (866) 988-6766
UK 0 (800) 098-8451
AU 1 (800) 821-331
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