Intrusta Logo


Prides itself on having someone to talk to when you need help

Intrusta provides antivirus protection for Windows and Mac computers, with mobile device security products still in development. It intends to be known as the antivirus company with empathetic and helpful customer support, reachable by phone.

Rather than making you actively respond to issues as they happen, Intrusta’s software works in the background to scan and automatically fix threats so that you don’t ever have to worry about it.

Its software services and antivirus tools offer several types of protection:

  • Malware
  • Adware
  • Ransomware
  • Spyware
  • Viruses

System requirements to use its protection software include the following:

  • 300 MB of disk space
  • Mac OS 10.12+
  • Latest versions of Microsoft Edge, Mozilla Firefox or Google Chrome
  • Windows version 7+
  • Latest versions of Safari, Mozilla Firefox, and Google Chrome

Continue reading to see the pros and cons, as well as Intrusta reviews from real customers.

The Good

  • Customer Support
  • Plan Options

Customer Support

To distinguish its service from other antivirus providers, Intrusta focuses on open communication.

Customers can contact Intrusta via live chat, phone at 1-855-858-5808, or via email by first filling out an online request form. The company’s support hours are Monday-Friday, 8am-8pm EST.

Plan Options

Currently, Intrusta offers three antivirus products and plans:

  • 1 device @ $24.99 for 1st year / 2nd year renews at $49.99
  • 3 devices @ $34.99 for 1st year / 2nd year renews at $64.99
  • 5 devices @ $44.99 for 1st year / 2nd year renews at $79.99

The service also has three malware scan options once installed. You can do a smart scan to look in the most likely places on your computer, a full scan, or you can scan individual files to scan on your computer.

The Bad

  • New in the Marketplace
  • Mobile Protection

New in the Marketplace

As with all new companies, Intrusta is still building its reputation in this competitive industry. 

Mobile Protection

The company is still working on its anti-virus software products for mobile devices. They aren't available yet. It would be great to be able to pay just one service for all of your antivirus protection needs.

The Bottom Line

With the growing threat of identity theft, you need to have virus protection software to protect your personal information, whether you are just surfing internet sites for fun or using online banking services. You want to keep yourself, your network, and your information safe from thieves or those who would harm you.

Intrusta is banking on its specialty as a customer-friendly company with several contact options and easy-to-use virus protection products. The company is still new, but with its competitively priced multi-device plans, we will be watching to see how well it performs in this niche.


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User Reviews

Star Rating


1 Reviews

Review Breakdown

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Sentiment Criteria

Value for your money
Quality of product or service
Customer Service
Company trustworthiness
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David Lin
November 7th, 2018 San Francisco, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I was looking online for an antivirus software to scan my computer for a virus. I saw a few reviews for Intrusta and saw that it had really good reviews for customer service. I downloaded the software and haven't had any issues. The price is cheaper compared to all the other companies out there. I needed help downloading it and the customer service agents were very helpful. Would definitely recommend them to others.