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LAST UPDATED: September 3rd, 2019

Formerly known as Answer 1, Nexa is a virtual receptionist service provider that was founded in 1982 and is headquartered in Phoenix, Arizona. The company works with businesses across multiple industries and adapts its process to fit the needs of any kind of organization.

Nexa offers a variety of features including virtual receptionist services, appointment scheduling, mobile app and portal access, CRM integration, and lead qualification. The mobile app and desktop portal allows clients to access messages in real time, create custom reports, review data usage, update availability, and manage call flow in real time.

All Nexa receptionist plans include the following features:

  • live answer minutes
  • company specific scripting
  • mobile app and desktop portal
  • 24/7/365 live coverage
  • call reporting
  • follow-ups and outbound calls
  • live customer support
  • FAQs
  • phone number

Different plans and services are offered for the 100, 300, and 500-minute packages. Regardless of what plan is purchased, Nexa offers a 21-day money-back guarantee with no questions asked. Specific pricing information is not disclosed on the website, but interested consumers may reach out to the company for a quote.

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