Founded in 1990 and headquartered in Virginia, MAP Communications is 100 percent employee owned and provides phone answering, call center, and virtual receptionist services to clients all across the United States. According to the company’s website, its mission is “to be the best call center you ever work with.”
MAP Communications offers a free seven-day trial to prospective clients. All answering service plans include the following:
Other inbound and virtual receptionist services include disaster recovery, order taking, product recall, appointment scheduling, call routing, sales lead capture, and customer support.
Pricing ranges from $39 per month with a $1.15 cost per minute to $249 per month for 225 minutes.