Founded in 1988 and headquartered in Tampa, Florida, AnswerFirst is an answering service that assists all industries 24 hours a day, 365 days a year. According to the company's website, its mission is “to ensure stakeholder success through sound economic, social, and environmental policies, resulting in global growth.”

AnswerFirst delivers messages to clients via fax, email, text messaging, MiSecure Messaging Cell Phone App, alpha pager, digital pager, verbally over the phone and via the web. All call recordings are archived and accessible on a secure online customer portal.

Answering service features include the following:

  • dispatching services
  • live transfer
  • messaging taking
  • scheduling and reservations
  • systems and security monitoring
  • virtual receptionist
  • voice mail services

A variety of call center services are also available to interested companies. AnswerFirst does not disclose specific pricing information on its website, but consumers may reach out to the company for a quote.

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