- Expensive Add-on Packages
- Canned Recovery Timelines
- Out-of-network Insurance Coverage
Expensive Add-On Packages
While the program rates for The Exclusive Hawaii are not posted on the website, it does provide pricing for its Aftercare program. Program fees for ongoing aftercare are as follows:
- Individual Plan: $5,900
- Couples Plan: $7,500
- Family and Friends Plan: $8,500
And while this may be a great option for some patients, The Exclusive Hawaii's presentation of its add-on packages, program extensions, and no refund policy, provide a feeling of price gouging on all fronts.
In the "What to Bring" section on the website, two of the three main items listed are a credit or debit card and $500 in smaller denominations to use during your stay. These outrank a driver's license, insurance card, and medication on the list of what to bring.
Canned Recovery Timelines
Like many similar programs, The Exclusive Hawaii runs on 30, 60, and 90 day rotations for patients. For those wishing to extend their stay, they have similar options, but the presentation of information provided by the facility seems to want to churn people in and out, with less of a focus on patient recovery and more on the amenities and luxury accommodations.
Out-of-Network Insurance Coverage
Due to its OHCA and ADAD state accreditation, The Exclusive Hawaii addiction treatment center accepts all major PPO insurance policies. This sounds great, but they are technically an out-of-network provider, which is not always an ideal insurance situation.
The Exclusive Hawaii has insurance specialists on-hand, to assist patients with information requests and determining coverage and reimbursement rates, which can be a difficult process. Even so, payment is required upfront, with potential reimbursement by the insurance company 60-90 after treatment. With the variance in insurance plans, the requisite out-of-pocket payment, and the waiting/guessing on reimbursement rates, financing a stay with The Exclusive Hawaii may not be a stress-free venture.