I've traveled on several different airlines in the last 5 years and JetBlue is my favorite. The plane was cleaner and the people were friendlier.

It was the very best flying experience I have ever had. Roomier than normal seats, free video library.

Flew from san juan to dominican republic and flight was delayed but only about 1 hour. On our way back, we also were with delay. First anouncement was for a little over an hour, however second delay was for over 3 hours. These delays should be notified in advance since traveling with children and alzheimers patient is very difficult. They do not understand why the waiting period is so long. Still waiting and praying we dont get another delay announcement.

The food choice on the plane did not necessarily meet my expectations. However, I enjoyed the flight.

The customer service for JetBlue is great. They are very helpful and the flights go by so fast.

They always have well cleaned planes and have a great team of people willing to help in any way they can!

I love the TVs, snacks, drinks, and the way people treat me.

JetBlue is the most enjoyable airline to fly! One of the best features is of course the free in-flight wifi. Other perks: The extra legroom in coach makes a noticeable difference. The snack selection is better. Flight attendants are always friendly.

I liked the fact that my flight was a direct one and that the snacks were very yummy compared to other airlines. Very generous

Jet Blue is a great airline that is comfortable and they have great customer service.

Jet blue is an awesome airline. It has great costumer service and we always feel comfortable.

I have enjoyed the JetBlue flight from Salt Lake City to Orlando that flies the redeye

I have used Jet Blue 4 years in a row flying from Salt Lake City Utah to Orlando Florida. It is a great option at a reasonable price.

The only time I have taken JetBlue is the flight from Salt Lake City to Orlando. It has always left on time and we have never had problems with our luggage and the service is always really good .

I LOVE JetBlue! I would fly them all the time if they flew more destinations. Their seats have the most leg room, they have the best complimentary snacks, each seat has their own screen with TV channels and movies- no extra cost. I don’t feel like I’m being shoved into a cattle car. JetBlue is the best.

Love Jet Blue! Always had a great experience with them.

I love this company because they treat you well & you get so much more for your money.

Wonderful service! Amazing flight every single time!

I love JetBlue! I only wish that they serviced more locations. They have the most comfortable seats of any airlines. They are what most airlines used to be. I sincerely hope that they resist the temptation to follow other airlines rush to squeeze every last cent out of their customers by cutting comfort and service.

Flew on Jet Blue nonstop to Orlando for our first Disney trip. They made it comfortable and easy. My husband had extra leg room as he is 6 foot 2. Fantastic friendly flight attendents. Tv in every seat. Would reccomend!

JetBlue has a lower age limit for flying alone, which is nice if you are trying to find a flight for your 14 year old to take alone. Decent service and flights.

I have flown only once but I was really nice and also really cheap, I would prefer to fly this airline all the time! I probably will from now on!

I appreciate the innovativeness of your company. This is a very competitive industry and yet somehow you have been able to stand out. I appreciate the professionalism of every staff member that I have met. Thank you.

Best value in the airline industry. They reliably have the lowest fares. I’ve expressed very few delays and relatively few hassles while traveling jet blue.

They go above and beyond. The price and the quality is better than any other airlines, the darts have more room, the snacks are better and there are way more options. The flight attendants are super friendly and accommodating. I love jet blue more that any other airline

Very impressed with the price's. The people are amazing very kind very helpful very friendly. I world recommend them to anybody. I couldn't believe how sweet the stewardess are and so absolutely helpful made the trip wonderful.

Really good experience! Loved flying with them!

Safe airline. Everything was very clean

Great airliner would recommend had no issues!

Not real impressed by my experience when compared to Delta. Reasonable airfare.

I love JetBlue. Best rates, best customer support, and best flight locations.

Customer service representatives are very helpful and friendly and TVs at every seat are ??!

What a fantastic airline. Not only do you get free snacks on their flights, their customer service is incredible. 2 separate incidents led to this opinion. About 2 years ago we were traveling with our 3 year old. It was a long flight ( Boston to Long Beach) we failed to charge the iPad so we didn’t have the little guy’s favorite cartoons. The flight attendant gave us access to the movies channel free of charge, so the little guy would be entertained. Fast forward 2 years and I’m traveling from Boston to San Francisco. The worst happens: I leave my phone on the plane. On that phone is all the medical information I need to get my treatment. What a nightmare! We call JetBlue they take down our info and assure us they will do whatever they can to get the phone back. Luckily some good soul turns it into the flight attendant. JetBlue fedexed my phone bs k to me the next day. At their expense! And even enclosed a note that they hope I feel better. There is no customer service better than JetBlue.

Every time I flight out of San Juan, PR international airport, there are major delays and Jet Blue blames me on the fact that it is not a hub for them. The delays are not an hr or 2 delays. It is always over 5 hrs.

From the moment you board the plane, till you get to your room pod... the experience was surreal. Erick and Kemmifer provided five star service throughout the flight with just the right touch. The breakfast was just the right amount and I could have had more if I chose, but I eat light when flying. The chair had three options, regular sit up right, recline 180, or lay flat. I did a little of each during my flight to Vegas. Plenty of outlets to charge your devices, more legroom than is needed and free drinks too. Just overall an incredible experience and it will be hard to fly any other way when I travel 4+ hours.

Everyone we encountered at the desk or on the plane was very kind and approachable. When the stewardess found out it was our honeymoon, she didn’t charge us for our drink AND brought us a bottle of champagne to celebrate! I’m 5’11 and was very happy with the leg room! The tv/movie selection was a nice distraction for me, I’m always nervous about flying. I will definitely fly JetBlue again!

First, i took a flight from Orlando to LAX & my luggage was left behind in Orlando. Then, i received my luggage this morning and my iHome speaker was missing. JetBlue sucks. Wouldn't recommend.

I am a fairly frequent flyer with JetBlue and overall they are great but they cancel flights seemingly much more than other airlines.

Flight was scheduled for 6:31 out of Charlotte NC had to drive 2 1/2 hours to get there as we are driving down the delays kept coming in over our phones finally boarded at 8:07 only to be told there was an issue with a valve in the bathrooms. Tech came on was trying to fix it pilot comes over the speaker and tells us there is a problem with the valve and normally they could just sign off on this but they had previously had and additional issue so this issue could not be sign off. After sitting on plane for an hour and a half they told us we could get off and stretch our legs. Got back on the plane and they said we were ready to leave, then they were looking for passengers that had gotten off so we could leave. Next thing you know the flight attendant saids the light is back on. Tech comes back on the plane once again and he fails again. Around 10:30 the pilot comes on and tells us the flight is cancelled and he is very sorry. We get off the plane only to wait in line to try and rebook for the next day. This took us at least another hour to get up to the agent Catherine and she told us they were bring another plane in tomorrow for all of us that got cancelled yet corporate new nothing of this as my husband was talking with them. Because We dared to question her why corporate had no knowledge of this she got real nasty with us. Also corporate was of no help either we were flying home for a death in the family and they did not care at all. Worst customer service I have had ever. Then we go down to get our luggage and my husbands isn’t there he goes and looks in the lost and found room and sees it behind the locked door. He had prechecked his because they were looking for volunteers as the flight was full. Now he has to go back upstairs to the jet blue counter and get someone to come down stairs and open the door to get his luggage. The women at the counter saids your luggage isn’t in there I know because I didn’t put it there. My husband told her I saw it thru the locked door. Finally got our luggage along with a voucher for a hotel for the night . Got to the hotel about 1:30, still don’t know if there is a flight tomorrow or not. Worst customer service will never fly with them again if I could give them a 0 I would

Always a great experience. My preferred airline for cross country flights. I'm a nervous traveller, and with great entertainment, comfort and the best service.....it is hard to beat Jet Blue. Let's not forget those very competitive prices, who does better? Not many airlines come close.