- Ticket prices
- Rewards program
- Flight statistics
Frontier is a low-fare airline. They stay true to this reputation by offering the lowest prices for flights. They are often one of the lowest or the lowest priced option for their flights.
They also offer one of the most generous rewards programs. 20,000 economy frequent flier miles gets a round-trip ticket anywhere in the United States served by Frontier. There are also special deals that are always available and changing on the Frontier website that will help lower their prices even more. Frontier has few destinations though, so while they may the lowest option, they may not be available for the flights a customer needs. Frontier also does not allow their frequent flier miles to be shared with other airlines. This is unfortunate since other airlines such as American Airlines does allow this.
Frontier Airlines has certain specified times for boarding their flights:
• 45 minutes before departure: bags must be checked in
• 30 minutes before departure: passengers must be at the gate, boarding will begin
• 15 minutes before departure: final boarding
• 10 minutes before departure: doors close
They also have a few groups that will always board their plane first. They include:
1. Special Services: anyone needing wheelchair or other boarding assistance and unaccompanied minors
2. Passengers who have purchased a carry-on bag
3. Courtesy boarding: families traveling with children under three and any other passenger requiring additional time or assistance
Seats are assigned on Frontier flights which help make the boarding process smoother as passengers know exactly where they are headed when they enter the aircraft. Frontier recommends that passengers choose their seats while they are booking their tickets. This way passengers can choose their preference, and try to keep their party together however it does cost a fee to choose a seat. If a seat is not chosen at booking, one will randomly be assigned during the check-in process for free. Check-in can be done at the airport or online and must be done at least 45 minutes before departure for domestic flights, and 60 minutes for international flights.
Frontier has fairly average on-time percentages for their daily flights. The received the following statistics from Flightstats.com:
• 80% on-time
• 7% late
• 3% very late
• 7% excessive
Many of the top airlines are slightly higher than this rating. The margin that they are better is not much however, Frontier is still rather consistent for being generally on time. Their most active routes, however, did receive much lower ratings than top airlines. Generally the top airlines active routes are receiving four to five-star ratings, while Frontier flights received mostly two to three-star ratings. Their top flights include:
• Denver to Portland (4.1 stars, 88% on time)
• San Diego to Denver (3.7 stars, 87% on time)
• Denver to Minneapolis (3.4 stars, 85% on time)
Their lowest flight is Denver to Dallas (1.4 stars, 74% on time). These ratings show that Frontier is not as consistent with providing on time, not delayed or canceled flights as some of the other airlines. Frontier offers more than 275 daily flights and is a much smaller airline than some of the top they are compared to. Their most active routes looked at are all domestic locations.
Frontier Airlines began in 1994 and has been providing low-fare air travel for the past 21 years. 21 years of service does not make them a brand new airline. They have had time to grow with the industry, and expand. They are however, a young airline when compared with some of the major airlines. A number of other airlines, both major and small, have been around for over 80 years, about four times as long as Frontier. An advantage to Frontier's young age is their young fleet. Many of their airplanes are newer than other airlines offer. Frontier is also the proud winner of the Federal Aviation Administration's 2014 Diamond Award for maintenance excellence. They were also recently named the industry's most fuel-efficient airline by the International Council on Clean Transportation. Along with these awards, Frontier is one of the safest airlines. They have never had a fatal accident, an impressive feat for a low-fare carrier.