Endeavor Air

Endeavor Air

Endeavor Air is a subsidiary of Delta Airlines. Endeavor Airlines was founded as Express Airlines in 1985 and changed its name to Pinnacle Airlines in 2002. The company filed for reorganization in 2012 and remerged as Endeavor Air in August 2013. Pinnacle Airlines had originally signed on with Delta to provide its connection flights between smaller regional airports. After the reorganization, Endeavor Air was a wholly owned component of Delta, representing the rich history that Delta has with Endeavor Air for passengers who need to move from a smaller to a larger airport. Endeavor Air has 114 destinations and is Delta’s largest provider of connecting flights, after ExpressJet. Endeavor Air operates 1,000 daily flights between destinations in the United States and Canada. Their jets include the Bombardier CRJ-200 and the Bombardier CRJ-900, for a total of 162 airplanes with 14 more on order. One of the nice things about Endeavor Air is that they are wholly owned by Delta, meaning that the same rates and provisions will apply with Delta, as well as carriage policy.

 

Rank Chart Our Score User Score
#1 8.4 8.8 Read Review
#2 7.8 5.6 Read Review
#3 7.5 8.5 Read Review
#12 6.0 4.0 Current

The Good

  • Brand
  • Wi-Fi
  • Seat width
  • Connections

Delta has a pretty good reputation with its clients. We found that since Delta completely owns Endeavor Air, this may be the best connection service offered through Delta Connections. With ExpressJet, we did find some customer complaints that related to the lack of communication and good luggage transfer through ExpressJet and Delta. However, with Endeavor Air, we found Delta's brand maintained neatly across the system.

We found that not all of Delta's connections had Wi-Fi on the go. However, in all of their CRJ-900 planes, Delta Connections have added Gogo Wi-Fi for customers. Delta is currently working on replacing the outdated CRJ-200 narrow-body plane, and in the near future, CRJ-900 will be the backbone of Endeavor's fleet. This means that in the near future, your Delta Connection with Endeavor Air will likely have Wi-Fi available. This is a plus for customers who need a little bit of Wi-Fi to surf the net or check email while they are in the air.

We also liked the seat width variety with Endeavor Air. The CRJ-200 has 31" seat pitch. However, if you are on a CRJ-900, you can upgrade to a better economy seat with a little bit more pitch and elbow room for added comfort.

During our call-in, we specifically asked about the timetable that Endeavor Air kept with Delta. This was a problem before Delta assumed ownership. We were assured that our Endeavor connection flight would arrive in time for us to get on our main flight to or from a major metropolitan airport.

The Bad

  • Dated planes

We were somewhat upset that we might get stuck on a Delta Connection flight without Internet. The CRJ-200 line of planes that Delta has in its connections fleet is a little out of date. However, these are being slowly grandfathered out of service. In the future, you might find yourself more likely to be on a comfy CRJ-900, with a tremendous amount of seat room and an option to upgrade to first class.

The Bottom Line

We recommend Endeavor Air as a regional carrier for Delta. Their Delta ownership and reputation go along ways. We found that before their reorganization, Endeavor Air (under Pinnacle) had some safety issues that involved fines from the FAA. In recent years, under the Delta banner, Endeavor Air has a pretty outstanding safety record, with one small incident where a plane went off the runway while taxiing.

We also liked the ease of mind when flying with a Delta-family regional carrier. ExpressJet is a company for comparison, and it seems to us that Delta has done an outstanding job of rebranding Endeavor Air in recent years.

5 Endeavor Air Reviews

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  • User Score

    10

    July 16th, 2017 Saint Paul, MN

    I recently flew on this airline from Detroit to New York. I was traveling with my wife and two children. We had used a travel site to book our tickets, however when we checked in, we discovered that we were not seated together. When we met the gate agent, he was too busy to seat us together. However, a pilot in line behind us who was traveling on the flight offered to not only switch seats with us, but helped us with our baggage. He and the crew could not have been more accommodating.

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  • User Score

    2

    June 14th, 2017 Johnson Creek, WI

    The dated planes are catching up to Endeavor. I had 9 out of 12 flights delayed or cancelled in 2 months. I love Delta but will never book a flight operated by Endeavor again. I'd give them a zero except they might have the best flight crews in the sky. Most flight crews are outstanding on most airlines but Endeavor crews are always outstanding.

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    1 1
  • User Score

    3

    August 18th, 2016

    Dallas flight on Monday 2.5 hours late. Return flight today already delayed 2 hours (and counting). All this for the smallest most cramped planes flown commercially. Delta you have to do better than Endeavor

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    0 2
  • User Score

    2

    June 17th, 2016 New York, NY

    Just not that good. Late, dirty and inefficient .

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    0 1
  • User Score

    3

    March 19th, 2016 Anoka, MN

    Stillllllllllllllllllllll waiting for the plane. NEVER on time. Small uncomfortable no frills plane.

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    0 1