Delta Airlines is one of the largest American airlines and is headquartered at Hartsfield-Jackson Atlanta International Airport. It has one of the largest network hubs in the world and flies to over 325 destinations in 64 different countries. What began as Huff Daland Dusters, a crop dusting service, later became Delta Air Services with passenger flights starting in June 1929.

2013 saw Delta become the world's largest airline in terms of scheduled passengers, and the second largest in terms of revenue passenger-kilometers.

The company has worked extensively to make sure that customers have perks on most (if not all) planes in its fleet.

Passengers in the wide-bodied Boeing 766 are guaranteed to have wireless Internet available. Other models of planes may have Wi-Fi, but this feature has to be added to some planes (especially the fleet of Airbus and smaller narrow-bodied models).

Delta Sky Magazine, which is published by MSP Communications offers customers a wide variety of items to be perused in-flight. 

Keep reading for pros and cons, plus Delta reviews from real customers. 

View Best Airlines

The Good

  • Rewards Program
  • Payment Options
  • Lots of Destinations
  • Varied Fleet
  • In-Flight Food and Beverages
  • Customer Service
  • On-Time Flights

Rewards Program

There is a lot to like about Delta's SkyMiles rewards program. It is one of the only airlines in the industry to not let its customers' frequent flier miles expire. This perk for returning customers provides the potential for significant value over time.

Additional perks that come with being a SkyMiles member include flight upgrades, vacation packages, and other amenities.

There are no blackout dates for Delta's SkyMiles program.

Transparency is an important component of Delta's packages. Their travel insurance (offered through Allianz) is straightforward, easy-to-understand, and is perfect for nearly every passenger.

Payment Options

Another positive aspect of flying with Delta is that you are able to pay for a flight with sources of credit other than a credit card. Another payment option that could be used, for example, is Bill Me Later.

Lots of Destinations

Delta has a wide array of destinations available for its clients. Their network of partners makes it easy for customers to get anywhere in the United States.

In some states, it was also possible to get to smaller cities through some of their partners. For example, we found that Moab, UT (a popular tourist spot) has scheduled service with SkyWest and Delta.

Varied Fleet

Another thing that separates Delta from their competition is their fleet of planes. Several Airbus and Boeing models are used in its wide-bodied fleet, and come with Wi-Fi, LCD displays (as of 2012), and AC power for laptops (on some planes).

Many narrow-bodied planes, mainly used for smaller connecting flights, also have Wi-Fi and other entertainment options available for customers.

In-Flight Food and Beverages

The carrier has an extensive meal service for its flights, and any flight over six hours has a complimentary meal.

There is a wide variety of beverages available on flights. Alcoholic beverages include wine, beer, and some other liquor varieties that vary in price based upon the flight.

Also, all non-alcoholic beverages (including soda and coffee) are free.

Customer Service

A customer service experience with Delta is most likely to be positive. The website is filled with information that potential fliers may ask. It is simple to contact customer support via Domestic Flight Booking service number (800-221-1212), to ask specific questions about prices for purchasing a ticket. This is also a great place, along with their website, to get information about travel insurance.

On-Time Flights

As per Flightstats.com, Delta flights arrive on-time roughly 87% of the time. Compared to other top airlines, this is very competitive.

The Bad

  • Baggage Fees
  • Upgrade Issues

Baggage Fees

Let's face it; airlines can have a lot of problems when it comes to baggage. The largest complaints with Delta seems to stem from checked baggage fees. Some customers complained about the second checked baggage fee of $35. When customers take a carry-on that should be checked, some became offended at the complimentary free baggage check after check-in.

Upgrade Issues

Going overseas, some customers had issues with the economy upgrade perks to their ticket. When the economy comfort perks had been "overbooked," customers were issued a refund, but often complained at not getting the experience that they had originally paid for.

Overall, these complaints were to be expected when flying in general, and most customers were pleased with their Delta experience.

The Bottom Line

We have the utmost faith in recommending Delta as an airline. We really liked the company's outstanding reputation with customers and the SkyMiles rewards program. It's very rare to find an airline that doesn't let your frequent flier miles expire. However, with Delta, your coverage will vary. There are some changes between the SkyMiles 2015 plan and the 2014 plan and these depend upon the flight purchased and where your flight is going.

Delta is also environmentally friendly. In 2008, they started using a Pre-Kote, a surface treatment to prevent corrosion on its aircraft.

Overall, we feel like Delta is on the cutting edge in terms of customer service and its SkyMiles Program.

View Best Airlines

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.3
starstarstarstarstar_half

895 Reviews

Review Breakdown

5 star
54%
4 star
30%
3 star
9%
2 star
2%
1 star
5%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstar_borderstar_border

Denna Collier

February 6th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Have used Delta Airlines multiple times and they still haven't learned how to efficiently load the plane. Also paying for luggage is ridiculous since the ticket is so high. One of the few services that as a consumer we are ok with waiting.

starstarstarstarstar

Ann Bailey

February 6th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

While flying on a flight to Las Vegas, we had to overshoot the runway because of the heat and turbulence. It was a little scary, but the pilot calmly came on and notified us shortly after as to why he did what he did. It helped put my mind at ease knowing he was safely getting us on the ground.

starstarstarstarstar_border

Amber McEntire

February 6th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Delta often has the best prices to the most destinations. They also are great at compensation for storm flight issues. Wish they had a little more legroom in coach and more carry on capacity. They almost always ask for people to check luggage at the gate. They are good with kids and babies

starstarstarstarstar_border

Kent

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Just fly first class on a Delta air bus to Atlanta. Best flight I have ever had with Delta. Loved the big screen and the adjustable seat.

starstarstarstarstar

Cindy Bailey

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Delta has been good to me and I used them as a backup when another airline cancelled on me and left me stranded.

starstarstarstarstar

RamaJean Christensen

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

When ever I have had an issue of concern I call them and they are very helpful. There service is very good

starstarstarstarstar

Lindsey B

February 5th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Reliable, Great Prices, great customer service! I love Delta and look for their availability when flying everytime! I have never had a bad experience and would recommend their service to absolutely anyone! Their selection of flights always seems to have the best options.

starstarstarstarstar

Lauren Jorgensen

February 5th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Delta Is definitely my fiance and I's go to Airline. The service is just unmatched. The price may be a little bit more then competing airline's but so worth it. I have never had a delayed flight and the flight attendants are so nice.

starstarstarstarstar

FABIO CAVALCANTI

February 5th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Every time I used Delta, it is been a great experience. I remember I flight I took last year to Las Vegas from Salt Lake city, that when we landed and I got my bag, it was damaged.. I took it to the baggage services, the lady took a look on it and gave me a new bag on the spot..

starstarstarstarstar_border

Evelyn Chidester

February 5th, 2019 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I have flown with Delta a few times and each time found the experience to be a good one. The staff was helpful and kind and courteous. The flights were smooth and problem free.

starstarstarstarstar

Emma Olson

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I absolutely love Delta Airlines. I have always had a great experience with Delta. I only fly Delta now. They have the best customer service and affordable flights. Also, Delta comfort is a great bonus.

starstarstarstarstar

Chelsea Horrocks

February 5th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Always my #1 choice when flying. I never have to worry about my bags and they always go above and beyond for me and my littles.

starstarstarstarstar

August Moulton

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My Delta experiences have all been great. They tend to be priced a little higher than other airlines in my area, but the service is also better than many airlines offer.

starstarstarstarstar

Amy

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Love flying with this airline. Professional, clean and friendly. Easy check in. I love their app that keeps you updated on your flight.

starstarstarstarstar_border

kerry perez

February 4th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Been flying delta for a long time, service is great. customer service is ok, not bad not the best but my experience has been always friendly. Some delays but its not the crews faults... no real complaints... love their rewards program.!!

starstarstarstarstar_border

Kathy Jo Jorgensen

February 4th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I fly Delta whenever possible. Ii love the assigned seats and the in seat video screens. I love the easy check in procedures, as well as the check in desk attendants are very friendly and helpful. The flight attendants are very professional and do their best to make your flight enjoyable. Baggage pick up is timely.

starstarstarstarstar_border

Jason Brown

February 4th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I've flown all over the world with Delta. I finally reached Silver status and love that it allows my wife to check her bags in for free. On a recent trip to Maui, my primary bag was over their 50lb limit but they were kind enough to not charge me the fee due to my status. The food on their international flights is surprisingly delicious.

starstarstarstarstar_border

Ariana

February 4th, 2019 West Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Great flight service! Staff are nice and willing to help! Sent a child to fly alone and the staff would had serviced my child and I made it a overall great experience!

starstarstarstarstar_border

nathan brewer

February 1st, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I feel Delta is a very solid company to fly with. I love their travel deals and how I can earn travel points with their credit card.

starstarstarstarstar_border

Mauri Brewer

February 1st, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Flying out of salt lake most of the time we appreciate the variety of places we can fly to using delta.

starstarstarstarstar

Lori Fletcher

February 1st, 2019 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Just booked a flight with a delta. Love their app. Very easy to use. They keep their cabin the cleanest too.

history
starstarstarstarstar_border

Lindsey A Brown

February 1st, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar_border

Flight prices on Delta can be a bit high at times but the airplanes are usually quite comfortable. They definitely treat their higher sky miles customers very well.

starstarstarstarstar

janalee sanders

February 1st, 2019 Valley Center, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

we fly Delta all the time. We have never had a problem. reservations are always easy and there are almost always sales. there have been a couple of times when we needed to make changes and they were able to accommodate those with no issues.

starstarstarstarstar

Hannah Thompson

January 31st, 2019 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Delta is a very reliable airline. From my experiences, the flights are very organized and professional. When I fly delta I rarely have flight anxiety because I feel calm and reassured by the flight attendants. I would choose delta over most airlines.

starstarstarstarstar

Rochelle Thompson

January 31st, 2019 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I love Delta because they have the best options for flights with fewest stops. I feel the most confident flying with Delta. I love the service that they give.

starstarstarstarstar

Shinobu Tanaka

January 30th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We used Delta when we fly back from Hawaii. The flight was on time, and we enjoyed the screen on the seat to watch a variety of movies. They also asked if anyone wanted to check in the carry on luggage at the gate for free, and it was sent all the way to the destinations. It was nice to be able to fly light.

starstarstarstarstar_border

Savanna

January 30th, 2019 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Delta is always wonderful. I have a severe peanut allergy and they accommodate that wonderfully each time I fly with them.

starstarstarstarstar

Thomas

January 30th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I was bumped off a flight and they put us up in a hotel that night.

starstarstarstarstar

Kaiya ward

January 30th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Hands down the nicest flight attendants and well as the smoothest take offs and landings which is important when you get motion sick. Awesome variety of snacks provided as well.

starstarstarstarstar

Harold

January 17th, 2019 Kennesaw, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Excellent service with Delta. They keep me up to date on any flight delays and customer service is very polite.

starstarstarstarstar_border

Roberta Hughes

January 17th, 2019 Morrow, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The service on the plane and getting on the plane was easy because i was in a wheel chair

starstarstarstarstar

Irina Velichko

January 17th, 2019 New York, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Service, customer support, movies i can choose durinf the flight..

starstarstarstarstar

KathyRW

January 17th, 2019 Dayton, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

We recently flew on Delta this past Fall. Our experience was very good. Flight crew and staff were very nice and helpful.

starstarstarstar_borderstar_border

Becky

January 17th, 2019 Olympia, WA DETAILS arrow_drop_down
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Their customer service is improving. The food is not the best. Not all service personnel value the customers.

starstarstarstarstar

Noah Bard

January 17th, 2019 Boise, ID DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Delta is a great company. They are very consistent and try to offer good perks for loyalty.

starstarstarstarstar

Tyree Newkirk

January 16th, 2019 Cedar Fort, UT

I have always been pleased with this service and it makes me so happy that I can fly anywhere in comfort!

starstarstarstarstar

Savanna Caver

January 16th, 2019 Orem, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

This summer I had a flight that I booked the wrong date, I immediately called Delta and they helped me fix my flight! Their customer service is amazing!

starstarstarstarstar

MaKayla Christiansen

January 16th, 2019 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Every time I have gone on a flight with Delta it has been so stress free. Delta is such a safe way to fly and well worth the money.

starstarstarstarstar_border

Alain

January 16th, 2019 Orem, UT

Delta is great for a family vacation. Comfortable seats, respectful attendees and in all an outstanding customer service experience.

history
starstarstarstarstar

Madalyn Johnson

January 11th, 2019 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I love Delta! I feel like when I’m looking for flights Delta provides flights at times i like for an affordable price.

starstarstarstarstar

Shayla Hankins

January 10th, 2019 Lehi, UT

Delta airlines use only the nicest, most advanced airplanes with top of the line equipment. They offer free movies and meals, and their snacks are delightful. I have enjoyed every flight with delta and intend to fly with them again in the future.

starstarstarstar_borderstar_border

Bill

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Can be very impersonable. Treat customers like cattle.

starstarstarstarstar

Cherry

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Their in-flight staff is friendly and helpful, and their staff at the terminals is also excellent. Check in process is smooth.

starstarstarstarstar

Shey

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Great service and amenities. I didn't expect to get in-flight movies for free. I brought my computer for entertainment to pass the time, but they had that covered. :-)

starstarstarstarstar_border

VickC

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

A okay. The only improvement all of them can make, is to add more nonstop flights and lower prices

starstarstar_borderstar_borderstar_border

Celestine

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Seats are smaller; the policy of no seat selection really sucks!

starstarstarstarstar

Paula P.

January 9th, 2019 DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Love flying with them and love the never expiring SkyMiles

starstarstarstarstar

Hailey Nilson

January 4th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I travel a lot with my job and almost every trip is taken with Delta. And if it's not, I always wish it was with Delta. The overall experience that Delta airlines provides is out of this world. I always feel safe, secure, and satisfied on every flight.

starstarstarstarstar_border

Jaimi Augustine

December 31st, 2018 Farmington, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Delta has the best service available. They have comfortable seats, smoother flights, and it's a better experience overall.

starstarstarstarstar

Shaylee

December 31st, 2018 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I enjoy using delta because they have many flights that go straight through, limiting the travel time.

history