- Flight statistics
- In-flight services
The allotted baggage limits often are standard and many companies follow the same guidelines. This is because the guidelines come from the different countries that a customer might be traveling to, instead of the airline company itself. However, while Cathay Pacific Airways does follow the majority of the same guidelines as other companies in the industry, they do have some stricter baggage policies than other airlines across the board. Customers can expect to be allotted a smaller baggage limit than with other airlines and to pay more for excess baggage. With the standard seventy-pound bag limit, any customer who exceeds this must break down the luggage into smaller compartments and then will be charged extra. The formula for the extra baggage charge with Cathay Pacific Airways is as follows, subtract the weight of the free luggage, then each kilogram that is extra will be charged. However, one benefit Cathay Pacific Airways does offer to their customers is through their club membership. Travelers, who belong to the Marco Polo membership club through Cathay Pacific, have more baggage allowance and smaller price tags of extra.
Cathay Pacific Airways travels to over one hundred and ten destinations across the globe. Although their aircrafts more often travel to Asia than to any other location, they do have flight options for many more locations around the world. Some of those areas are located in Asia and China, the Americas, Australia, Europe, Africa, India and the Middle East. All of these locations have several different cities that Cathay Pacific Airways has the ability to bring passengers. In the Americas, flights go to Canada, Boston, Chicago, Los Angeles, New York, and San Francisco. Although this does not reach across the entire country of the United States, it does reach the more popular destinations within the country. When compared to other airlines, Cathay Pacific has much fewer destination sites but tries very hard to fly their customers to the most popular locations across the world, especially for business travelers.
Unfortunately, the daily flights statistics is not an area that Cathay Pacific Airways excels. The airline only has a seventy-four percent on time average which although sounds like a good statistic when compared to other airline companies such as Delta, or American Airlines, it is significantly lower. Most other airlines have an on time average percent for their flights in the eighties or even low nineties. This means that Cathay Pacific has more flights that are late than many of their competitors. In addition, as mentioned before Cathay Pacific Airways has destinations across the globe, but when comparing their twenty most active flight patterns, they travel to Hong King and other parts of Asia far more often than any other location. This is not a negative for customers especially if flights in this direction are what they are looking for, because Cathay Pacific can offer much cheaper flights to their destinations (although they are not widespread).
In-Flight Services are a category that many airline companies do not dare to fall short because it is often what customers look at more closely when choosing their airline. Cathay Pacific holds up well in this category when compared to other companies in the industry. Although they are not a large airline, they still offer their customers the best in-flight service that they can. They have food, beverages, entertainment, and shopping and even electronic devices on board to help make their passengers flight more comfortable. The food that is offered on Cathay Pacific Airways has a special menu option where guests with specific dietary requirements can find choices for their in-flight consumption. However, the Cathay Pacific staff asks all these special menu selection to be pre-ordered at least twenty-four hours in advance of the flight. In addition, when compared to other companies, this airline does have all of the basics; they lack the extra detail that many other big name airlines have to provide their customers. Meaning they have fewer menu choices, much fewer specialty menu choices, less entertainment options and not as many luxurious added features to make their flights a better experience.