Founded in 1997, Allegiant Air is devoted to making travel affordable and hassle-free. Flying to over 100 destinations across the United States, they link small U.S. cities to popular, world-class destinations including Las Vegas, Honolulu, Los Angeles, Palm Beach, New Orleans, Orlando and San Francisco. With certification from the U.S. Department of Transportation granting the title of a Scheduled Air Carrier, Allegiant has authority to fly scheduled and charter airline operations all across the United States. Charter services are also authorized in Canada and Mexico. Employees of Allegiant are the heart of the company and receive specialized training that meets all requirements necessary to ensure security, safety and operations.

 

Rank Chart
Checked Bags
WiFi Price
Our Score
#1
Free
$8/day
8.2
#2
$25-$35
$16/day
7.9
#3
$25
$16/day
7.6
#21
thumbnail-2
$35
No
5.2

The Good

One of the most notable features of Allegiant Airlines is their option to charter a plane. What does that mean, exactly? When you charter an aircraft, you are basically having your flying experience tailored to your own personal wants and needs. Charter customers rent the entire plane and pay for that plane to be repositioned to their desired location. This service is available in the United States, Canada and Mexico. Customers can select the aircraft type, airports, departure times, and snacks. The snack menu contains over 15 items including Pringles, Blue Diamond Wasabi Almonds, Smoked Gouda Cheese Dip, a hummus snack pack, and more. The beverage menu is also plentiful and offers more than 10 sodas, juices, and teas and about 10 alcoholic beverages as well. Of course a service as elaborate as this one costs more than purchasing a standard ticket; charter rates are determined by scheduling and availability and include all taxes, baggage fees, airport services, snacks and beverages. Exact costs can be figured by contacting the airline’s Charter Division.

Allegiant Air is not responsible for refunding cancelled or delayed flights; however, a positive, helpful policy they do have is that an Allegiant Air representative will assist travelers in finding discounted rates at nearby hotels if a cancellation does occur. If this unfortunate circumstance happens to take place in your travels, then you will at least have some piece of mind knowing that a well-informed Allegiant employee will be there to help minimize cost and inconvenience.

The Bad

One downfall to flying with Allegiant Air is that they only offer scheduled operations in the United States. Even though they have quite a few destinations within the country, your options are limited when considering destinations worldwide.

Looking forward to a soda and bag of peanuts? Not with Allegiant. This airline does have snacks and beverages available but strictly for purchase. Additionally, Allegiant offers no meal service on any flight, including charter flights. Their snack and beverage menus offer a great variety, but snacks just aren’t the same as a full-fledged meal. In-flight entertainment and Wi-Fi availability are two more crowd-pleasing features that Allegiant does not provide at this time.

Loyal customers like the ability to earn frequent flier rewards, a service Allegiant has yet to offer. The best way to learn of current promotions is to follow Allegiant on Facebook and Twitter. Individuals can also subscribe to the company’s email list to receive alerts on discounted fares and other special offers.

While its great that Allegiant offers any travel insurance at all, the cost to benefit ratio is a little off. A bit pricier than other airlines, Allegiant travelers may protect themselves from fees accrued due to changes and/or cancellations by purchasing TripFlex for $75 per passenger. This feature allows customers to make a one-time change to date, flight or destination for no change or cancellation fees, where other travel insurance policies allow for multiple changes at a lower cost.

The Bottom Line

It’s true that Allegiant Air can get the job done and fly you from A to B; there is nothing horrible to report on the airline. Still, their services are just average and don’t exactly have us on the edge of our seats. Other airlines offer more features and amenities, often at a lower cost to you.

Additional Info

Bag Check Prices

Passengers may bring one personal item free of charge. If booked online in advance, carry-on, first, and second bag is up to $35 per bag each way. Exact amount depends on your departure and arrival airports. Bags added after initial booking, using Manage Travel or during online check-in, will cost $15-$45 per bag each way. Bags checked at the airport are $50 per passenger each way for a carry-on, first, and second bags; third and fourth bags are $100 per bag. If traveling to or from Hawaii, carry-on, first, and second bags cost $75 per passenger each way and $100 per bag for the third and fourth bags. Checked bags must be under 40 pounds and under 80 linear inches. Additional charges may apply for overweight/oversize bags, sporting equipment, and excess baggage.

Boarding

Passengers may select their own seats at the time of reservation for a fee ranging in price from $6.99-$75. Purchasing a seat in advance is the only way to ensure travel companions can sit together. If travelers decide not to pre-purchase a seat, then they will be given a computer generated seat assignment at no cost to them. Receiving a computer generated seating assignment can be done online or at the airport

Destinations

Allegiant Air flies to 106 destinations across the United States.

Daily Flights

The number of daily flights in operation with Allegiant Air varies day to day.

One-Time

Allegiant Air was on-time 76% of the time during May 1, 2015 to June 30, 2015.

Flights were late 8% and excessively late 9% of the time.

Amenities

Allegiant offers a variety of beverages, snacks, and merchandise on every flight; they are available for purchase using credit/debit card only. No in-flight entertainment is available. Allegiant also offers no Wi-Fi availability at this time.

Catering

Allegiant does not offer a meal service, complimentary or otherwise.

 

Contact Information

Allegiant Travel Company

ATTN: Customer Relations

PO Box 371477

Las Vegas, NV 89137

Experience

Allegiant was founded in 1997 and has 18 years of experience.

What type of planes are used?

Allegiant Airlines uses the following Boeing and Airbus aircraft: Boeing 757, Airbus A319, and Airbus A320. They also use McDonnell Douglas MD-80, MD-83s and MD-88s.

What the refund policy is for cancelled or delayed flights?

Allegiant Airlines only provides policy information on passenger initiated flight cancellations. Qualifying itineraries can be cancelled without penalty by contacting Customer Care within 24 hours of booking, as long as the departure was scheduled at least one week away (168 hours) at the time of booking. If these criteria are not met, then all purchases are non-refundable. In the event of a cancellation due to poor weather, Allegiant Airlines will not be held liable for any meals, alternate transportation or any other expenses. They will, however, assist passengers in finding discounted (“Distressed Passenger”) rates at local hotels.

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2 Allegiant Air Reviews

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  1. User Score

    10

    October 8th, 2016 Tucson, AZ

    FIRST TIME TRAVELING WITH ALLEGIANT AIR, IT WAS A GREAT EXPERIENCE.

    I purchased the ticket 2 hours before it departed for a cheaper price than another ticket I had purchased with Delta with 3 weeks notice, same route Montana to Arizona.

    The flight was short @ 2 hours, direct, no stops or layovers. The pilot was a woman, quick and to the point. The staff were comical and courteous. The landing was right on time.

    Could not have been a better experience.

    Sincerely,
    Michelle

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  2. User Score

    0

    August 14th, 2015 Saint George, UT

    Very old and dirty planes. Constant long delays and outright cancellations. Average wait of an hour to talk with “customer service” people. A nickel and dime you to death airline. Mostly use contracted rude and unhelpful employees at most airports! Regularly lose baggage on direct flights. Whomever wrote your review for Allegiant must have only flown them once!

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