Allegiant Air

3.9

Overall Score

17 User Reviews

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Founded in 1997, Allegiant Air is devoted to making travel affordable and hassle-free. Flying to over 100 destinations across the United States, they link small U.S. cities to popular, world-class destinations including Las Vegas, Honolulu, Los Angeles, Palm Beach, New Orleans, Orlando and San Francisco. With certification from the U.S. Department of Transportation granting the title of a Scheduled Air Carrier, Allegiant has authority to fly scheduled and charter airline operations all across the United States. Charter services are also authorized in Canada and Mexico. Employees of Allegiant are the heart of the company and receive specialized training that meets all requirements necessary to ensure security, safety and operations. 

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#17 Allegiant Air Logo Allegiant Air

3.9

Overall
Score

17 User Reviews

The Good

  • Charter options
  • Cancelled and delayed flight assistance

One of the most notable features of Allegiant Airlines is their option to charter a plane. What does that mean, exactly? When you charter an aircraft, you are basically having your flying experience tailored to your own personal wants and needs. Charter customers rent the entire plane and pay for that plane to be repositioned to their desired location. This service is available in the United States, Canada and Mexico. Customers can select the aircraft type, airports, departure times, and snacks. The snack menu contains over 15 items including Pringles, Blue Diamond Wasabi Almonds, Smoked Gouda Cheese Dip, a hummus snack pack, and more. The beverage menu is also plentiful and offers more than 10 sodas, juices, and teas and about 10 alcoholic beverages as well. Of course a service as elaborate as this one costs more than purchasing a standard ticket; charter rates are determined by scheduling and availability and include all taxes, baggage fees, airport services, snacks and beverages. Exact costs can be figured by contacting the airline's Charter Division.

Allegiant Air is not responsible for refunding cancelled or delayed flights; however, a positive, helpful policy they do have is that an Allegiant Air representative will assist travelers in finding discounted rates at nearby hotels if a cancellation does occur. If this unfortunate circumstance happens to take place in your travels, then you will at least have some piece of mind knowing that a well-informed Allegiant employee will be there to help minimize cost and inconvenience.

The Bad

  • Destinations
  • No free snacks
  • No rewards program
  • Expensive insurance

One downfall to flying with Allegiant Air is that they only offer scheduled operations in the United States. Even though they have quite a few destinations within the country, your options are limited when considering destinations worldwide.

Looking forward to a soda and bag of peanuts? Not with Allegiant. This airline does have snacks and beverages available but strictly for purchase. Additionally, Allegiant offers no meal service on any flight, including charter flights. Their snack and beverage menus offer a great variety, but snacks just aren't the same as a full-fledged meal. In-flight entertainment and Wi-Fi availability are two more crowd-pleasing features that Allegiant does not provide at this time.

Loyal customers like the ability to earn frequent flier rewards, a service Allegiant has yet to offer. The best way to learn of current promotions is to follow Allegiant on Facebook and Twitter. Individuals can also subscribe to the company's email list to receive alerts on discounted fares and other special offers.

While its great that Allegiant offers any travel insurance at all, the cost to benefit ratio is a little off. A bit pricier than other airlines, Allegiant travelers may protect themselves from fees accrued due to changes and/or cancellations by purchasing TripFlex for $75 per passenger. This feature allows customers to make a one-time change to date, flight or destination for no change or cancellation fees, where other travel insurance policies allow for multiple changes at a lower cost.

The Bottom Line

It's true that Allegiant Air can get the job done and fly you from A to B; there is nothing horrible to report on the airline. Still, their services are just average and don't exactly have us on the edge of our seats. Other airlines offer more features and amenities, often at a lower cost to you.