- Ticket pricing
- In-flight services
AirAsia is a low fare airline. They offer cheap ticket prices for flights around Asia and Australia. When compared to other airlines, AirAsia is generally the lowest priced ticket available. They are also the lowest priced by a large margin. In addition to their low prices, AirAsia offers many promotions such as daily and weekly cheap ticket deals. AirAsia guarantees that they will be the lowest priced ticket available for flights around Asia and Australia. Their tickets are the lowest, however they also charge more for things that come free on other airlines such as checked baggage and certain in-flight services.
Boarding on AirAsia is made easier by the option to choose a seat. While purchasing a ticket, passengers are allowed to view the plane and choose the seat that would suit them best. If the passenger chooses not to pick a seat, the airline will still assign one for them so that the boarding process is smooth as each person knows where to sit on the plane before boarding. The seat that was chosen can still be changed during the check-in process. AirAsia offers multiple ways to check-in to their flights. They offer online or mobile check-in. Some of the details include:
One of the best advantages to using this form of check-in is avoiding the fee of the counter. When passengers choose to check-in at the counter at the airport, they are charged a fee. The counter opens two hours before departure and closes 45 minutes before on domestic flights. They are open three hours before and close one hour before departure on international flights. Though these times may be different at different airports.
AirAsia offers many of the in-flight services commonly found on all airlines. Some of the details include:
• Meals: On flights longer than 75 minutes, AirAsia serves a variety of meals and beverages. Passengers have the choice between Asian, Western, or vegetarian cuisine, there are spicy options, hot or cold options and many others to satisfy everyone's taste buds. Specific menus can be viewed on the AirAsia website based on the specific flight. On flights less than 75 minutes, snacks are served instead although passengers can purchase a hot meal online before their flight if they would like. Because AirAsia is a low fare airline, their meals are only free to first class passengers and must be purchased by other passengers wanting a hot meal.
• Seating: AirAsia allows passengers to choose their own seat before the flight if they wish. If not, a seat will still be assigned to them before the flight begins. When picking their own seat, passengers can view the seats that have extra leg room, are by a window or isle, or near the exit. In first-class, there is also the flatbed option. This is a seat that fully reclines into a bed and is equipped with an outlet, reading light, side table and adjustable head and foot rests.
• Entertainment: AirAsia flights to and from Australia now offer a new form of entertainment. Each passenger will receive a Galaxy Tab10.1 for their entertaining purposes. Each device will be fully charged and come with a set of headphones. Loaded on the tablet will be all the top movies, TV shows and music as well as a number of games for passengers of all ages to enjoy.
• Duty Free Shopping: AirAsia offers their own duty free catalog for passengers to shop from and plan out all their gifts and souvenirs.
AirAsia offers many of the standard in-flight services of other airlines however they do not offer any above and beyond services such as Wi-Fi.
AirAsia began in the wake of 9/11 in 2001 in one of the toughest times for aviation. Through their hard work and guaranteed low prices they have grown into a company that can testify of the results from great innovation, passion, teamwork, and well-executed ideas. The 14 years that AirAsia has been in business makes them a very new company to the airline business. A number of airlines have been around for over 80 years. They are the seasoned companies and when compared to them, AirAsia is very new. They are still growing with the industry. AirAsia has won a number of awards including Skytrax's "World's Best Low-Cost Airline" for seven years running. AirAsia makes the promise that with their now prices, "Now everyone can fly".