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LAST UPDATED: June 27th, 2019

Ambassador aims to help businesses increase the number of customers, referrals, and revenue. The company relies on statistics revealing that peers and social media influencers propel most purchasing decisions. Ambassador automates and scales the relationships a companies marketing efforts yield. The direct integration with CRM (customer relationship management), eCommerce, billing apps, and an open API (application programming interface) allow clients to customize their programs and any specific goals.

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The Good

  • Plans
  • Reports
  • Ambassador Blog

Plans

Ambassador has three plans that cater to different levels of businesses. The Starter plan is perfect for startups or small businesses, the Professional plan is for mid-to-large sized companies that need to configure one or more programs, and the Enterprise plan offers custom, omnichannel, unique experiences for all customer segments, affiliates, influencers, and partners.


Other available Ambassador features include the following:

  • Multiple campaigns
  • Smart segmentation
  • Design templates
  • Payment and billing integration
  • Webhooks
  • Complete white labeling
  • Gated program accessibility
  • Enterprise SLA (service level agreement)

Reports

For businesses curious to see how referral marketing can influence their brand, Ambassador provides numerous reports on several different types of companies such as B2B Software and Services, eCommerce, Financial Services, Solar and Energy, Health and Fitness, Bedding and Home Goods Education and eLearning, and more. In order to download the data reports, those interested will have to fill out a form inquiring more about the kind of company and how many employees work there.

Ambassador Blog

The Ambassador blog is full of articles related to affiliate marketing, referral marketing, eCommerce, B2B, and social media. Covering these topics can provide useful tips and strategies for companies to integrate into their business.

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The Bad

  • Customer Support

Customer Support

To get in touch with an Ambassador service representative, clients will have to settle for submitting queries or comments through email. Currently, this is the only contact option on the Ambassador site.

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The Bottom Line

Ambassador is an all-in-one referral marketing platform best suited for mid-market to enterprise brands. Businesses have the capability of running multiple marketing programs all on the simple Ambassador program. Ambassador clients can customize campaigns, generate leads and customers, reach out to social media influencers or bloggers, as well as collaborate with customers and employees to make sure the right content is being promoted. It should be noted that the only way to reach an Ambassador representative on the site is through email. Overall, Ambassador is a great resource to house the data and statistics for any company referral program.

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