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SunPower

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8.7

Overall Score

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Sarah McBride Dixon, CA

I received the best customer service from Ambrose Construction dealing with Sunpower products

1 year ago

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Reply from SunPower

Sarah, it was great to read about your experience with Ambrose Construction and how amicable it was for you. We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Jim Phoenix, AZ

For installation, everything happened as explained. Months later, a system upgrade caused some erroneous messages.

1 year ago

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Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us at 1-800-SunPower in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Larry Richardson Palm Springs, CA

Renova installer was extremely professional and prompt. Outstanding in every way.

1 year ago

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Reply from SunPower

Larry, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Raymond Andover, CT

It seems to be working very well. They had some technical difficulties so they had to come back a second time.

1 year ago

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Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible.

Dec. 21st, 2022

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Terry Ruffatto Chestertown, MD

The performance of the system has been very, very good. We started seeing saving rght away.

1 year ago

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Reply from SunPower

Terry, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

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Stephen Corsini Newberry, SC

Besides waiting for supplies, which is out of your control, all has gone smoothly.

1 year ago

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Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Linda D Glass Redding, CA

The units are installed perfectly and they worked around my schedule in a timely manner.

1 year ago

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Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Tom Rocklin, CA

Start to finish it came out great All work was done and we have not had any problems Great service

1 year ago

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Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 2nd, 2022

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Eduardo Goncalves Newark, NJ

Solar panels working great, supplying energy to house as promised. No problems at the moment

1 year ago

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Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Kevin Westover San Diego, CA

Everything works as expected and tech support when needed is quickly availalble.

1 year ago

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Reply from SunPower

Kevin, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Nov. 23rd, 2022

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Javier Murillo Lake Elsinore, CA

They were great to work with, explained everything to me thoroughly from start to finish.

1 year ago

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Reply from SunPower

We are thrilled that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Nov. 17th, 2022

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Kelly Capobianco Oneco, CT

Employees were all very nice and knowledgeable. Response time to inquiries was good.

1 year ago

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Reply from SunPower

We are delighted to read about your exceptional experiences, Kelly. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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John W Jeromin Lahaina, HI

They seem to be working and a good product, just had them installed so it is early to tell.

1 year ago

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Reply from SunPower

We are so happy to hear of your satisfaction with our products. Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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John Fontana, CA

I saw your guys' advertisement on your website, so we picked SunPower. Installation went great.

1 year ago

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Reply from SunPower

It's a pleasure to see your satisfaction with your installation experience. Please reach out to us in the future with any questions you may have. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Nov. 16th, 2022

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Arsonia Brooklyn, NY

I've had no issues with the equipment. Everything runs very smoothly and efficiently.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Mahvash Azhir San Diego, CA

Happy with the quality of solar panels and the performance of the system installed.

1 year ago

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Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Nov. 10th, 2022

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Joselito Fairfield, CA

Savings nice installations,representative are explaining us the details of the product and loan

1 year ago

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Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Nov. 3rd, 2022

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Andrew Ptak Highlands, NJ

Highest rating on panels. Maintenance was needed, they notified me, and quickly fixed.

1 year ago

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Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Robert W Flack Quakertown, PA

SunPower Was on time with installation and so far everything seems to be working OK

1 year ago

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Reply from SunPower

Hi Robert, we're ecstatic that your SunPower system is meeting your expectations. Thank you for sharing your experience.

Oct. 20th, 2022

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Michael Kiefer Chula Vista, CA

State of the art technology. My first electric bill reflects how powerful the panels are.

1 year ago

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Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Peter Robinson West Hartford, CT

System works as advertised. In fact, higher output than expected. App is easy to use.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 20th, 2022

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John San Pedro, CA

Good customer service. Good installation crewmen and they were able to answer all questions

1 year ago

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Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Maria Santos Fresno, CA

I have experienced great customer service from day one. The process was easy and hassle free.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Charles Atherton Surprise, AZ

Haven't had any issues with my system. One time I called they took care of my concern.

1 year ago

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Reply from SunPower

It’s terrific to hear that you've experienced helpful assistance. Let us know if there is anything in the future we can assist you with. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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John Catskill, NY

Installation was smooth and fast. It seems to be very well done and very reliable.

1 year ago

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Reply from SunPower

John, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Earl Bangor, CA

Customer support I found to be a little lacking. The solar panels are great. The inverter is not so great. They've already replaced it once.

1 year ago

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Reply from SunPower

We are sorry to hear of your experience. If you have any concerns in the future, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution.

Oct. 19th, 2022

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Jennings Clarkdale, AZ

We've had no problems with anything. They were very supportive and explained it all very well.

1 year ago

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Reply from SunPower

Jennings, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Alberto Caceres Oxnard, CA

It's being 2 years since the system was installed, so far the system has worked as expected!

1 year ago

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Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 13th, 2022

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Desmond McLeod Brooklyn, NY

From start to finish, excellent customer service. Updates on all stages and great feedback.

1 year ago

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Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding customer service. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 13th, 2022

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Brad K Bergman San Diego, CA

It has drastically reduced my energy bill and has worked exactly as Sunpower sales had told me.

1 year ago

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Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 13th, 2022

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Robert Joseph Palmdale, CA

Loved the quick installation and system activation. Communication with Sales left much to be desired and monitoring app does not work as advertised.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. Your feedback is essential to us in improving our services. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Koena Tapscott Lake Havasu City, AZ

Very professional, super knowledgeable, installation was great with a very attractive product.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 6th, 2022

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Corey Mokena, IL

Panels work great, and I don't have to worry about one panel being shaded bringing the others down.

1 year ago

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Reply from SunPower

Hi Corey, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Oct. 6th, 2022

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Dale B Schenectady, NY

Kind customer service experts. Excellent financing offer. Made the process stress free.

1 year ago

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Reply from SunPower

We are so pleased that you have a stress free experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 6th, 2022

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Troy Prezioso Durand, IL

Our original case was closed when our whole complaint was not addressed. We should not be charged $300 when the whole complaint and main complaint was not addressed. Very shady operation.

1 year ago

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Reply from SunPower

Troy, we appreciate you bringing this to our attention and are actively looking into it. We have created a case on your behalf and escalated it to our Executive Support Specialist Team for review. Once your case has been reviewed a representative will be assigned to reach out. We look forward to talking to you.

Oct. 6th, 2022

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Anthony J Oceanside, NY

The salesperson was very knowledgeable and took time to go through the steps of the process.

1 year ago

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Reply from SunPower

We appreciate you letting us know how your sales rep did. We're glad to hear that you received great service, Anthony J. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Jesse

It produces more power than I used and I haven't paid an electric bill in months. It went well.

1 year ago

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Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Jesse. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Robert Huntington Beach, CA

Quality equipment. They installed the pannels and the box and everything was great.

1 year ago

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Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Robert. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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David

It runs smoothly. The only problem with install was they broke one of my rain gutters. Quality panels.

1 year ago

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Reply from SunPower

Thank you for the feedback David and we apologize for any inconveniences that may have occurred. Please e-mail us at [email protected] or send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Sam Henderson, NV

Sometimes I don't understand the answers I got from the sales rep. They were very efficient. So far it's run perfectly.

1 year ago

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Reply from SunPower

Glad to read your system to meeting your expectations, Sam. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Laurie Phoenix, AZ

They were responsive, they answered every question, they were honest. Technology seems better.

1 year ago

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Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

Sep. 28th, 2022

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Sabrina Vallejo, CA

It works fine they do a good job. Some of their customer support don't know what's going on.

1 year ago

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Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Bill Portola Valley, CA

They were responsive when I called about getting my incentives, they were very proactive.

1 year ago

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Reply from SunPower

We are thrilled to hear about your SunPower experience. If there is a inquiry that we can assist with in the future, please contact us. Thanks!

Sep. 28th, 2022

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Charles Santa Maria, CA

They've installed it and it's been operating for over a year now. We haven't any problems with it.

1 year ago

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Reply from SunPower

We're delighted to hear it! Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Sep. 28th, 2022

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Kasey Fairfax Port Orchard, WA

They installed two systems on two homes for us. Always did really good work and followup.

1 year ago

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Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Clive South Plainfield, NJ

So far so good. Very happy with current electric charges. Very happy with decision to go solar.

1 year ago

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Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Elizabeth Sylvia Branford, CT

Company was responsive, everything happened on schedule, system operating perfectly so far.

1 year ago

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Reply from SunPower

Elizabeth, we appreciate you taking the time to share your feedback with us. It is great to hear that you received exceptional service.

Sep. 9th, 2022

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Christopher Gomez Brooklyn, NY

Possibly one of the best investments I've ever made in my life everything just runs great

1 year ago

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Reply from SunPower

Christopher, we appreciate your review and are delighted to read our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Chuck Neal Huntington Beach, CA

They work as promised. My electric bill is less and the energy generated is clean

1 year ago

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Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Chuck. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Drew Kirchert Madera, CA

Overall they were good. I had to call several times to get touch up painting done after monitoring box was installed.

1 year ago

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Reply from SunPower

Drew, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 9th, 2022