Name: SunPower
Rating: 3.9

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Barney Fuzzensnackle Ojai, CA

IT ALL DEPENDS ON YOUR CONTRACTOR: My Sunpower Solar system is 5-1/2 years old and I noticed it had stopped producing electricity. I found out the dealer that installed it went out of business. I contacted another official Sunpower dealer and had to pay them $100 min service charge to come out and take a look. Found a blown fuse in the inverter, but also discovered a burned out solar panel. Sunpower Co. did supply a replacement panel and I did not have to pay for the labor to replace it. However, my system is still producing less than half the power it should. Service guy said probably a bad connection somewhere, but I have to pay to have it checked. If the original contractor was still around the warranty would cover that. The local dealer refuses to do the service on an hourly basis and wants to overcharge for it. I'll have someone else do it. I wish Sunpower Co. would back up their dealers better.

7 years ago

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Audrey Saratoga, CA

I have had 18 SunPower panels on my roof for 5 years. All panels are working and I have great daily power reports from the company that built the power inverter to verify the power. I highly recommend the panels.

7 years ago

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CEDRIC BEAVERS St Louis, MO

I wanted to know about the product and durability. SunPower seemed to have everything I wanted such as the quality. They've been around for a while. I am glad I got part of my house with solar and I am saving a lot with electric bill.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 4th, 2023

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Trish webb Phoenix, AZ

I did a short presentation with this company when deciding to buy my new solar panels. Great presentation, very knowledgeable, and pressure-free. I decided against panels but would have picked this company if I went forward with the project.

1 year ago

Reply from SunPower

We're delighted to hear about your interest in SunPower. Thank you for sharing your experience with the sales team!

Sep. 28th, 2022

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Michelle Crane Phoenix, AZ

My favorite part about SunPower is that you can use the design studio feature in their website to design your panels on your roof to see what they would look like. This is a great feature to see if panels would look good on your house shape and structure

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience! Please reach out to us if there is anything we can assist you with in the future.

Aug. 12th, 2022

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Brenda Anderson Hewitt, TX

They were very available with good ideas to save costs on electricity, but my bill never runs over $84.00 and I have such tall trees over 70 years old that block the sun so I declined the offer but I think it would be great if I would do that save electricity!

2 years ago

Reply from SunPower

Brenda, we are so happy to have been afforded the chance to speak with you! If you ever change your mind, SunPower is here for you. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Anonymous

Everything is a nice fit and finish. It went great, no problems.

8 months ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

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Verified Customer

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Jack Makowski

Sunpower works as advertised. Your installer, HES has been difficult to deal with.

9 months ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to [email protected]. Thank you for your feedback and we look forward to talking to you.

Jul. 12th, 2023

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Verified Customer

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Sheikh

High quality service and reliable solar system, would recommend for sure!

9 months ago

Reply from SunPower

We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

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Verified Customer

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Graham Williams Ripon, CA

It works really good now just waiting to see when my bill will decrease

9 months ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 5th, 2023

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Verified Customer

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Sadiann

System was turned on in January 2024 and has been working perfectly

9 months ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 28th, 2023

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Verified Customer

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Lino Chicago, IL

From Sales process to contract to install to commissioning it was all great!

10 months ago

Reply from SunPower

We appreciate you sharing your exceptional experience, Lino. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Anonymous

They are very quick to respond to any inquiries, and it seems to be very high quality.

10 months ago

Reply from SunPower

It is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Jessie

The people that came to install it were very helpful, cooperative, informative.

10 months ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Joshua Lich Los Angeles, CA

Good to work w/ a team that can handle end to end. Have had some issues with getting a SGIP rebate.

10 months ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 21st, 2023

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Verified Customer

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Thomas Davenport, IA

one of the more effecient panel. Had has a very good rating. what we wanted at a good price.

10 months ago

Reply from SunPower

Hi Thomas, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 15th, 2023

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Verified Customer

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Wayne Dallas, TX

Relatively competent. Knowledgeable and open to suggestions.

10 months ago

Reply from SunPower

Hi, thanks for taking the time to post a stellar review for us! We are delighted to see that you received excellent customer service. Feel free to contact us if you have more questions in the future.

Jun. 14th, 2023

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Verified Customer

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Frank Sanzo West Hartford, CT

Product is great customer service is great so far very pleased

11 months ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 24th, 2023

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Verified Customer

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Brandy Stubblefield

We love how easy it is to monitor the solar input and output

11 months ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Brandy. Thank you for helping us change the way our world is powered!

May. 24th, 2023

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Verified Customer

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Jeff Sherwin Lancaster, CA

They excited exactly what they said they would do. A year in its fantastic

11 months ago

Reply from SunPower

Jeff, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

May. 24th, 2023

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Verified Customer

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Gregory Liberty, IL

They responded so quickly when I had a problem. It's been pretty dependable.

11 months ago

Reply from SunPower

We are glad your concerns were quickly responded to and completed to your satisfaction. If you have any needs in the future, please reach out to us for help. Thank you for helping us change how our world is powered!

May. 18th, 2023

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Verified Customer

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Steve D Los Angeles, CA

A couple of months in and I'm impressed truly cut my electric bill.

11 months ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

May. 17th, 2023

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Verified Customer

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Dallas 'Ewa Beach, HI

Reliability. I enjoy the conscience of checking functionality from any where

11 months ago

Reply from SunPower

Seeing your satisfaction with your transition to solar is such a joy. Please get in touch with us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 17th, 2023

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Suzy Stern

Customer service is great UNTIL installation. They are then difficult. Hard to get firm information from representatives. Too busy selling to follow up perhaps.

6 months ago

Reply from SunPower

Suzy, we're sorry to hear you are having a hard time receiving follow-up. Please send us a private message here with your account details as well as a brief description of your issue and we will happily have a specialist reach out to assist you. Thank you for bringing this to our attention.

Sep. 27th, 2023

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Verified Customer

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Alma Desert Hot Springs, CA

Very smooth, very professional. It seems like everything's in good working condition.

1 year ago

Reply from SunPower

Alma, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Apr. 18th, 2023

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Verified Customer

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Mark

I would highly recommend them. It's been trouble free. They were done installing in one day.

1 year ago

Reply from SunPower

Mark, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Apr. 18th, 2023

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Verified Customer

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Chad Palm Springs, CA

Good responsiveness and resolution of issues. Quality equipment and good warranty.

1 year ago

Reply from SunPower

Chad, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Feb. 23rd, 2023

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Verified Customer

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Donald & Mary Lou San Ramon, CA

The length of time we've had the service, it has worked flawlessly, we've had no problems with it.

1 year ago

Reply from SunPower

What an excellent review! We are so happy to hear of your satisfaction with our products. Thank you for helping us change how our world is powered!

Feb. 23rd, 2023

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Verified Customer

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Ashley Killeen, TX

Their equipment is very efficient and every time I called they were always available.

1 year ago

Reply from SunPower

Ashley, we appreciate you sharing your exceptional experience as well as delighted that you are enjoying your system. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Marc Medeiros Wildomar, CA

I have to systems from Sunpower, and they work great. Customer service has always been great also.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Sarah McBride Dixon, CA

I received the best customer service from Ambrose Construction dealing with Sunpower products

1 year ago

Reply from SunPower

Sarah, it was great to read about your experience with Ambrose Construction and how amicable it was for you. We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Jim Phoenix, AZ

For installation, everything happened as explained. Months later, a system upgrade caused some erroneous messages.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us at 1-800-SunPower in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Larry Richardson Palm Springs, CA

Renova installer was extremely professional and prompt. Outstanding in every way.

1 year ago

Reply from SunPower

Larry, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Raymond Andover, CT

It seems to be working very well. They had some technical difficulties so they had to come back a second time.

1 year ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible.

Dec. 21st, 2022

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Verified Customer

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Terry Ruffatto Chestertown, MD

The performance of the system has been very, very good. We started seeing saving rght away.

1 year ago

Reply from SunPower

Terry, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

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Verified Customer

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Stephen Corsini Newberry, SC

Besides waiting for supplies, which is out of your control, all has gone smoothly.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Linda D Glass Redding, CA

The units are installed perfectly and they worked around my schedule in a timely manner.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Tom Rocklin, CA

Start to finish it came out great All work was done and we have not had any problems Great service

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 2nd, 2022

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Verified Customer

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Eduardo Goncalves Newark, NJ

Solar panels working great, supplying energy to house as promised. No problems at the moment

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Kevin Westover San Diego, CA

Everything works as expected and tech support when needed is quickly availalble.

1 year ago

Reply from SunPower

Kevin, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Nov. 23rd, 2022

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Verified Customer

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Javier Murillo Lake Elsinore, CA

They were great to work with, explained everything to me thoroughly from start to finish.

1 year ago

Reply from SunPower

We are thrilled that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Nov. 17th, 2022

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Verified Customer

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Kelly Capobianco Oneco, CT

Employees were all very nice and knowledgeable. Response time to inquiries was good.

1 year ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Kelly. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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Verified Customer

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John W Jeromin Lahaina, HI

They seem to be working and a good product, just had them installed so it is early to tell.

1 year ago

Reply from SunPower

We are so happy to hear of your satisfaction with our products. Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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Verified Customer

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John Fontana, CA

I saw your guys' advertisement on your website, so we picked SunPower. Installation went great.

1 year ago

Reply from SunPower

It's a pleasure to see your satisfaction with your installation experience. Please reach out to us in the future with any questions you may have. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Nov. 16th, 2022

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Verified Customer

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Arsonia Brooklyn, NY

I've had no issues with the equipment. Everything runs very smoothly and efficiently.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Verified Customer

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Mahvash Azhir San Diego, CA

Happy with the quality of solar panels and the performance of the system installed.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Nov. 10th, 2022

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Verified Customer

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Joselito Fairfield, CA

Savings nice installations,representative are explaining us the details of the product and loan

1 year ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Nov. 3rd, 2022

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Verified Customer

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Andrew Ptak Highlands, NJ

Highest rating on panels. Maintenance was needed, they notified me, and quickly fixed.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Verified Customer

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Robert W Flack Quakertown, PA

SunPower Was on time with installation and so far everything seems to be working OK

1 year ago

Reply from SunPower

Hi Robert, we're ecstatic that your SunPower system is meeting your expectations. Thank you for sharing your experience.

Oct. 20th, 2022

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Verified Customer

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Michael Kiefer Chula Vista, CA

State of the art technology. My first electric bill reflects how powerful the panels are.

1 year ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022