Name: SunPower
Rating: 3.9

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Verified Customer

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Daniel Wise Talent, OR

They were very friendly and responsive when surveying my property and through the process of proposal and installation. I believe they did a great job with high quality components. However, the follow-up after installation has been all but non-existent. I have had questions about the system which have gone unanswered.

1 year ago

Reply from SunPower

Daniel we appreciate the review and take your feedback seriously. If you send us a private message with your account and contact information we would be happy to have a specialist follow up with you. We look forward to speaking with you and thank you for helping us change the way our world is powered.

May. 18th, 2022

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Leslle El Cajon, CA

So far it has been amazing. Everything has worked out great. I was very impressed with their reputation and their sales person. Everything has been executed in a timely manner. It has been easy and seamless.

1 year ago

Reply from SunPower

Thanks for all the very kind words, Leslle. We are joyed to see you thrilled with experience you had with us through out your process. Please don't hesitate to reach out if there is something that we can help you with.

Apr. 25th, 2022

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Alexander Shelton, CT

The best performing panels. I am getting very good results with the app. I think everyone should have solar panels on their house. It is not cheap but you get what you pay for.

1 year ago

Reply from SunPower

We appreciate the kind gesture of words, Alexander. You are right, SunPower has the best-in-class panels in the market with a great app to compliment it. Please keep us updated if there is something we can take care of for you in the future. Thanks again!

Apr. 25th, 2022

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Verified Customer

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Jeffrey

Great Planning, Scheduling, Installation, and follow up service.

1 year ago Edited January 10, 2024

Reply from SunPower

Thanks for the kind words, Jeffery. It is wonderful to see that you found a resolution to your issue. Please don't hesitate if there is anything else that we can assist with anything later down the road.

Apr. 25th, 2022

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Anonymous Chico, CA

Equipment has been working very well. In low light and extreme sunlight, it works well. The company is always responsive. They returns calls if necessary. They always provide accurate information.

1 year ago

Reply from SunPower

We are glad to see you happy with the quality of our equipment. We always aim to provide the best possible service and products to all our customers. It brings us joy to see the positive results that come from it. If there is anything we can help with, please contact us. Thanks!

Apr. 25th, 2022

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Burton Katy, TX

It's not giving me any problems. It is doing what was advertised. My only issue was there wasn’t a part available when it was needed and they had come back. They cleaned up after themselves.

1 year ago

Reply from SunPower

Hi Burton, thanks for your input this helps us improve our service and products. We are glad that the part did come in and was taken care of in the right manner. Let us know in the future if there is something we can assist with.

Apr. 25th, 2022

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Anonymous Crowley, TX

Their prices are about the same as everyone else but I like the product name. Every time I call, they answer all my questions right away. The installer were very polite and very courteous and very professional.

1 year ago

Reply from SunPower

We are happy to see you satisfied with our customer service team. It is great to see you please with the overall experience you had so far. Let us know if there is something we can help with later down the line.

Apr. 25th, 2022

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Don Rogers, AR

I was looking for certain hardware that has better efficiency. I didn’t want any Chinese hardware. I would recommend them. They are responsive to questions. It was pretty smooth. They did a quick and efficient job.

1 year ago

Reply from SunPower

Hi Don, thanks for taking the time to leave a review for us. We are happy to see you satisfied with your system so far. If something occurs in the future that we can assist with, please don't hesitate to contact us. Thanks again!

Apr. 25th, 2022

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Verified Customer

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Lucas Hanford, CA

Everything is the top of the line. You can tell it is quality. It is for all weather. It is amazing. Installation was on point. They are amazing. I was kept in the loop every step of the way. It is a great team.

1 year ago

Reply from SunPower

We are overjoyed to hear about how amazing your experience was with our team, Lucas. Thank you for all the kind words. Please don't hesitate to reach out if there is a need we can take care of in the future.

Apr. 25th, 2022

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Hope Livermore, CA

Getting it installed went smoothly. Everything seems like it is good. We also had our roof replaced and I did have a hard time getting them to acknowledge they needed to be involved with the replacement. We got it all worked out and the guy that came was excellent.

1 year ago

Reply from SunPower

Hi Hope, thanks for the amazing feedback on your experience with us. I'm sorry to hear that you had some difficulties communicating your message to the team. It's a wonderful to see that you were taken care of end of the day. Please reach out if there is any need we can assist with in the future.

Apr. 25th, 2022

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Verified Customer

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Becky Willingboro, NJ

Installation was fast and efficient. It was done before we knew it. I am not well versed in solar equipment but it seems to be working fine. I think they always respond in a timely manner.

1 year ago

Reply from SunPower

Hi Becky, we are joyed to see you happy with service you received from out team for your new system. Keep us updated on your systems performance. If there is a issue or concern, please contact us. Our team would be more than happy to help you.

Apr. 25th, 2022

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Chris Princeton, TX

They are a great company to work. Things were very smooth. They handle their own products. It functions as it is supposed to. They are responsive if you need to talk to someone.

1 year ago

Reply from SunPower

Hi Chris, thanks for very kind words. We are delighted to hear that your experience has went smoothly so far with us. Let us know if there is anything we can take care of in the future.

Apr. 25th, 2022

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Verified Customer

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Felicia G. Danon North Santa Barbara, CA

Excellent equipment and local services. Good Energy Solar on Santa Barbara installed our Solar Panels, backup battery and configured our electric car 210/220 volt charging outlet at home. Awesome!

2 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your satisfaction with our products. Please reach out to us with any questions or concerns in the future. Thanks for helping us change how our world is powered!

Mar. 22nd, 2022

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Jeff & Kim Lumia Wolcott, CT

Installation was excellent and project planning one issue was the system wasn't working for 60 days whereby we were not receiving Dara and information took us a few times to get this resolved had to escalate system was installed without the right device and Sunpower didn't notify us we notified them

2 years ago

Reply from SunPower

Jeff and Kim, we are happy to hear your installation went well and apologize for any inconvenience. Though we are glad your issues appear to be resolved, we would be happy to look into any prior and remaining issues or questions further. Send us a private message with your account details and we will be delighted to further evaluate the situation on your behalf. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Carl A Lantz III West Hartford, CT

Great service, great product. I appreciate that the sunpower panels are the best on the market and super efficient at making me more electricity with less panels. Also fantastic warranty in case there are ever any issues.

2 years ago

Reply from SunPower

Carl, we appreciate your feedback and are delighted to read your satisfaction with our product and service. Thank you for helping us change the way our world is powered!

Mar. 3rd, 2022

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Ramon Vacaville, CA

2 years ago

Reply from SunPower

Hi Ramon, thank you for the great feedback you provided. We are thrilled to hear that our team took such great care of you and gave you all the information you asked for. Please reach out to us if there is anything we can help with down the line. Thanks!

Feb. 21st, 2022

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Nicky Lake Havasu City, AZ

If I have a question, I call them and get the answer. I like every one of the people I've worked with. Installation was flawless and now my power bill has decreased by over half.

2 years ago

Reply from SunPower

Hi Nicky, we are so happy for you that the power bills are cheaper. We are thrilled to hear that our customer service team has been able to help whenever needed. You can always contact us for any assistance, please don't hesitate. Also, thanks for the glowing review it means a lot to us.

Feb. 21st, 2022

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Hasani Walden, NY

Our customer service is great. What was explained to me was one of the better systems up there. Installation went very smoothly and effortless and everyone was very professional. They've gotten back to me in a timely fashion.

2 years ago

Reply from SunPower

We are thrilled to hear that you received excellent service from our team, Hasani. SunPower, appreciates you leaving a review and sharing your experience with us. Let us know how we can help you down the line if there is an inquiry we can take care of.

Feb. 15th, 2022

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Erick & Lilliam Rio Linda, CA

Every time I had an issue or problem won't have It was a great support. Install went perfectly. They're easy to contact I always get to talk to somebody and they helped me resolve my problems.

2 years ago

Reply from SunPower

Hi Erick & Lilliam, we truly appreciate both of y'all taking the time out to provide us with great insight into your experience. We are thrilled to hear that every issue you had was taken care of by our team in a proper manner. If there is anything else we can ever assist with in the future don't hesitate to reach out.

Feb. 15th, 2022

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Jill Oceanside, CA

Very hard to reach people, they never answer their phones. And it takes at least a couple of days to get a call back so if you have a an urgent problem you're stuck. Install went very well, it was smooth. but took longer than I wanted it to.

2 years ago

Reply from SunPower

Jill, it was fantastic to read your installation went well. We are, however, saddened your experience with contacting our team over the phone has been an issue. If you would like to speak with someone send us a direct message with your contact and account information. We would be happy to assign you an Executive Support Specialist to handle any issues and answer any questions you may still have. We appreciate the feedback and look forward to speaking with you further. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Kathleen Ivins, UT

Fairly responsive to my inquiries. They got the job done in one day, but there was one accident where a guy did some damage to our ceiling, so it got mostly repaired but it never got painted so I I'm gonna have to go paint the ceiling.

2 years ago

Reply from SunPower

Kathleen, we appreciate the review and apologize for any inconvenience. We are pleased they were able to repair your roof. If you would like us to follow up, please send us a private message with your contact and account information and we would be happy to assign you an Executive Support Specialist to review your account and reach out. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Eric

I am very happy. They just bring responses and are quick to answer my questions. Installation went pretty smoothly, It was easy. I'm very pleased it's been really fun watching the the daily amount of electricity regenerating

2 years ago

Reply from SunPower

Eric, we are so happy to see you enjoying your daily energy generation with your new system. We appreciate the feedback, and hope you reach out anytime you have a question in the future. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Al Acebedo Huntington Station, NY

Empower who works with Sunpower demonstrated what a well run company should be. From the start everyone was very Professional and informative each step of the way. Great crew installing quality products.

2 years ago

Reply from SunPower

Hi Al, thanks for the very kind words. We are happy to see that our authorized dealer took great care of you. Thanks for choosing SunPower as your solar energy provider and helping us build a more sustainable future. If there is anything we can help with in the future, please contact us.

Jan. 25th, 2022

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Carole Santa Maria, CA

The panels are a little expensive but overall what they produce is well worth it. Install was perfect, they were on time and they met our deadline. They cleaned up after themselves and they didn't leave us a mess.

2 years ago

Reply from SunPower

Thank you for the positive feedback, Carole. We are thrilled to hear that your installation service went great with no issues. Feel free to reach out if there are any issues or questions we can take care of. Thanks again!

Jan. 24th, 2022

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A Lake Havasu City, AZ

All the installers and sales people all have a really great attitude and even the owner, Greg, is a really, really fun guy to work with. I inspected all the equipment and they use top of the line equipment.

2 years ago

Reply from SunPower

Thank you for the wonderful feedback. It is exciting to hear that your solar project went great all-around with no issues. We hope you enjoy the system and save a ton on your electricity bills. If there are any issues or concerns, please reach out to us. Our team is always ready to help.

Jan. 24th, 2022

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Ellen Carlsbad, CA

It is the superior product. They are the most efficient. Getting in touch with them is easy and they work hard. All twelve panels were one in three and a half hours. You can't beat that. It is the best for the best price.

2 years ago

Reply from SunPower

Hi Ellen, thanks for the stellar review. We are excited to have you part of the SunPower family. It brings us joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

Jan. 20th, 2022

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Rick Milliken, CO

I've been really glad we selected this company. It has gone very smoothly. It is doing what is supposed to do and it is providing electricity to our house. I am quite pleased. I certainly recommend them.

2 years ago

Reply from SunPower

Hi Rick, we are so appreciative of your excellent feedback and to read your SunPower success story! We are also happy that the entire process from installation went very smoothly. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Jan. 20th, 2022

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Bonita Lakeside, CA

Customer service was great. There were no hidden costs because everything was upfront. I really liked that they told me what the next step was. I always knew what was going on. Things went smoothly. It is working for us.

2 years ago

Reply from SunPower

Hi Bonita, thanks for the stellar review. We are excited to have you part of the SunPower family. It brings us joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

Jan. 20th, 2022

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Karen Coarsegold, CA

Everybody has been very responsive to questions. I was surprised how quickly the process happened and how professional they were. The equipment seems good and high quality. So far the experience has been good.

2 years ago

Reply from SunPower

We appreciate your feedback and are so appreciative of your review. We pride ourselves on our customer service, and it is always a goal to see clients happy and confident with their results in choosing SunPower. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 20th, 2022

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Sally Bakersfield, CA

So far I think it is doing a great job and I have no complaints. If I have questions, they are able to answer them. They have a great group of team members. It was fast and smooth getting it installed.

2 years ago

Reply from SunPower

Hi Sally, thanks for the stellar review. We are excited to have you part of the SunPower family, and it brings us joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

Jan. 20th, 2022

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Bob Moraga, CA

It's a great product. They have beat all my expectations. There was an issue with the battery and they came and solved the problems. It is a good company. I like the product and the company.

2 years ago

Reply from SunPower

Hi Bob, thank you for the fantastic review. It is wonderful to hear that we have exceeded all of your expectations. We strive to give our customers the best-in-class service and products. Please feel free to contact us if we can assist with your needs in the future. Our team is always ready to help.

Jan. 20th, 2022

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Jeff Massapequa, NY

The personnel are excellent. They have been incredibly responsive. They showed up when they said they were going to and performed the work they said they would do. I haven't had any problems. They have a good reputation.

2 years ago

Reply from SunPower

Hi Jeff, how wonderful to read about your experience with our team. It is great to read you haven't had any issues and hope you reach out if you ever do in the future. Congratulations on going solar and thank you for helping us change the way our world is powered!

Jan. 20th, 2022

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Charles R Edmondson Eastham, MA

Courteous & professional workers that show up on time as scheduled problem is Ever Source has yet to complete their part to replace meters, todays no benefit 6 weeks after installation

2 years ago

Reply from SunPower

Charles, we appreciate the kind review and are happy to see our team has been able to meet your expectations. Let us know if we can help assist you any further in the future, we are always here to help in any way we can. Thank you for helping us change the way our world is powered!

Jan. 18th, 2022

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Edmund San Diego, CA

The sales person was very clear. He was correct on things so far. There are a lot of options for upgrading over time without any real extra charges. It is very simple to get installed.

2 years ago

Reply from SunPower

Edmund, we appreciate the review and feedback. Let us know if you have any further questions or concerns, we are always happy to help. Thank you for helping us change the way our world is powered!

Jan. 14th, 2022

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Jennifer Aguirre Redlands, CA

Entire experience was exceptional. From the first discussion to the completion of installation and coordinating with the electric company, I was informed regularly. There were no surprises.

2 years ago

Reply from SunPower

Hi Jennifer, thanks for the amazing review. We are thrilled to hear that you had such a wonderful experience installation from start to finish. If you have any questions or concerns don't hesitate to contact us.

Jan. 12th, 2022

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David Rock Hall, MD

There are local representatives. The support team is very responsive. It looks great. It seems to be high quality. I have some problems with the app but they seem to be resolved.

2 years ago

Reply from SunPower

David, we are so delighted to read your review and see how happy you are with your system. Let us know if any issues arise with your app and we will gladly help. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Tamara Bakersfield, CA

My friends and relatives have them and like it so I signed up. They did a good job. It was very good and clean. Equipment is nice. They responded to all out calls and emails. I would recommend them to anyone.

2 years ago

Reply from SunPower

Tamara, thank you for taking the time to leave a review. We appreciate your feedback and are delighted to read how satisfied you and your friends and family are with our product and service. Congratulations on going solar, and thanks again for helping us change the way our world is powered!

Dec. 17th, 2021

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Chris Novato, CA

Sun Power appears to be a great company. I would highly recommend them. Everything was done in a day to get it set up. It looks really nice on the side of the house. It is the best value.

2 years ago

Reply from SunPower

We are so happy to see how satisfied you are with your system and the installation process, Chris. Your feedback and review are sincerely appreciated. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Anonymous Austin, TX

Used the preciously and went with them again. They are responsive. The crew that came took care of it in a minimal amount of time. It was seamless. They have technology that passes any of their competitors.

2 years ago

Reply from SunPower

Hi there, we appreciate your fantastic feedback and that you have chosen us again for your solar needs! We are also happy that the entire process, from installation to the convenience of our technology, has earned such high praise from you. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Dec. 17th, 2021

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Karen Richmond, TX

As far as I know it works. Everybody needs to go solar. There was a little communication problem with the sales person but we got it fixed. It was fast and easy getting it put up.

2 years ago

Reply from SunPower

Hi Karen, I apologize that you had a minor communication issue with sales. Your feedback is essential to us in improving our services. Congratulations on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Artsiom Plano, TX

We went through the process of comparing different vendors and sun power's price has made them the best. It took one day to be installed and then a couple of days later everything was connected and it was producing power.

2 years ago

Reply from SunPower

Hi Artsiom, thanks for the stellar review. We are excited to have you part of the SunPower family. It brings us such joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

Dec. 17th, 2021

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Rick Kingsburg, CA

Overall the experience has been very smooth. Any time I call, I get the information I need. They have been great. I am happy with the experience. The price is good. I am happy to have it.

2 years ago

Reply from SunPower

Thanks for taking the time to post a review for us, Rick. We are delighted to see that you received excellent customer service and all your questions were answered. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Dec. 17th, 2021

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Charles Fort Worth, TX

So far everything seems to be working efficiently. The installers were able to work around my schedule and they worked very efficiently. I have gotten great support. I feel most comfortable with them.

2 years ago

Reply from SunPower

Charles, we love that we could make you feel comfortable with your transition to solar! It's terrific that the installation process went smoothly and that your SunPower system is efficiently producing better, cleaner energy. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Dec. 17th, 2021

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Hiser Argenta, IL

It works the way they said it would. They did a god job. It was installed in a timely manner and worked around the weather. Customer service answers questions. The salesman did a great job. They are very trustworthy.

2 years ago

Reply from SunPower

Hiser, we appreciate your feedback and are so appreciative of your review. We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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David San Francisco, CA

The phone app could be improved. It doesn't read accurately sometimes. Installation went very well and the panels are working. The laws in California might be changing on how much money we get for selling our power to the grid.

2 years ago

Reply from SunPower

Hi David, we apologize that our app does not meet your expectations. Your feedback is essential to us in improving our services. It's great to hear that the installation service went smoothly. We hope you enjoy your new SunPower system. Please reach out to us if any questions or concerns in the future. Our team is always ready to help.

Dec. 17th, 2021

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Matthew Molett

Very professional and the communication was always excellent

2 years ago Edited January 10, 2024

Reply from SunPower

We appreciate the kind words, Mattew. We strive to continuously provide exceptional service to our customers. It brings us a lot of joy to see customers like you satisfied with the product. Feel free to reach out if there is anything we can help out with down the line. Thanks again!

Nov. 29th, 2021

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Bronson Rogers

They offer the best system in the industry

2 years ago Edited January 10, 2024

Reply from SunPower

Hi Bronson, we appreciate the positive feedback. We pride ourselves on having the best product and service in the industry. It brings us joy to see that you have the same opinion based on your experience with us. Feel free to contact us if there are any issues or questions you may have in the future.

Nov. 22nd, 2021

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Blanca Anderson Bakersfield, CA

The team was great to work with at every step, taking the time to thoroughly explain everything to me. Everyone was extremely friendly and professional. An absolute pleasure to work with.

2 years ago

Reply from SunPower

Hi Blanca, thank you for the kind words. It's always a pleasure to serve our customers with the best possible service and product. We are delighted to see that your experience with us was amazing. Feel free to contact us if you have any needs in the future we can help you with. Thanks again!

Nov. 22nd, 2021

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Carol Aurora, CO

It is a better well established company. It went very smooth. I am satisfied with the customer service. They were knowledgeable and very helpful answering questions. Overall the service was good.

2 years ago

Reply from SunPower

This is so delightful to hear, Carol. We sincerely appreciate your feedback and review. If you ever need anything in the future we are always here to help answer questions and get you connected with the right department. Thank you for helping us change the way our world is powered!

Nov. 16th, 2021

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Eduardo Victorville, CA

I would highly recommend them because compared to others you get more value for your bucks. Everything is working fine. My expectations were met. They are quick to respond to me needs.

2 years ago

Reply from SunPower

We appreciate your feedback and recommendation, Eduardo! We are so happy to exceed your expectations and are here anytime you need help in the future. Thank you for helping us change the way our world is powered.

Nov. 16th, 2021