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Solar Optimum

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9.5

Overall Score

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Jannik Arakelian Glendale, CA

I enjoyed the process of going solar with Solar Optimum. They were very informative and made sure to answer my questions fully. Their quality of work shows in the finished system. The install was very fast and the crew took so much care of my roof. I recommended my friends at work after showing my house to them.

5 years ago

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Chris M Sherman Oaks, CA

I was looking at many different Solar Services/installers in the area and met with several of them. Solar Optimum was by far the most professional. The entire experience was very easy. Their reps., office and installers were all great and very helpful with all of my questions. I couldn't be happier with their work.

5 years ago

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Erik A Los Angeles, CA

I highly recommend Solar Optimum. Fully professional and on time from beginning to end. My sales rep Eric walked me through a dozen different options and scenarios. Finally settled on an LG system. It’s amazing. We had $0 electric bills all summer with the A/C blaring. Couldn’t be happier and can’t recommend Solar Optimum more enough.

5 years ago

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James Forte Los Angeles, CA

Solar Optimum, in our opinion and experience, is one of the top Solar Companies that we personally fell in love with, Because their Customer/Other Employee and the Guarantee/Warranty. We were treated like family. Sincerely, J.Forte'

5 years ago

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Willson Glendale, CA

Excellent customer service! They made everything clear for us from the beginning and kept their promises. No surprises during the process, and the installation crew worked fast and cleaned up nicely after they were done. we are very very happy with them!

5 years ago

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Robert La Crescenta, CA

Going solar has helped rid me of at least one of my monthly bills. I have been really happy with my purchase. They told me about there referral program and with my referrals has taken the cost down even more. Thank you for all your help.

5 years ago

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Sam Glendale, CA

This was a very good company to choose to do my install. they gave me fast service and had my system on my house before the summer. The pricing was fair and they liked to answer all my questions. I would refer them to my friends and to my family.

5 years ago

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Jessye North Hollywood, CA

5 star company for sure. In only 3 days, our panels were up but there was a slight delay with the city approving it. however, I'm happy to say my solar system is up and running :) and our bills are lower after installing with solar Optimum. Best home investment I've made so far.

5 years ago

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derek La Crescenta, CA

we were so very pleased with the work Solar Optimum on our home! The installation crew was efficient and very neat! You would not have known they were even there and got the system installed in a day! please let them know how sincerely happy we are with their work. Great company who lived up to their promises.

5 years ago

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Natalie North Hills, CA

it was crazy to think what I was spending on electricity before I went solar. It seemed that month to month whether we were battling the heat or the clod there was a necessity for AC the year long. I can now feel safe knowing I can adjust the temperature of my house without worrying what the end of the month would bring me.

5 years ago

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Reply from Solar Optimum

Natalie, it surely makes a difference when you have one less bill to worry about. Solar is an amazing option for saving on your electricity bill. Glad you choose Solar Optimum for your project!

Dec. 19th, 2019

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Alex Pasadena, CA

Summer months can add quite the strain to our economy. I started looking up solar as a solution for those months. Not only was I now able to save money during the long summer months but because my winter months didn't use up a lot of my energy I was able to lower my bills even more so making my year's expenses that much more doable.

5 years ago

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Reply from Solar Optimum

Alex, hope you're enjoying your solar system during this holiday season and happy to hear you're saving on your bills. Thanks for this review and thank you for choosing Solar Optimum for your home in Pasadena!

Dec. 19th, 2019

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Gorge Loran Monrovia, CA

I must applaud work done by the team at Solar Optimum. I have known many people that have gone solar but my experience was one of the best. The team moves very quickly in getting your system installed. From city permitting to the eventual install Solar Optimum moved swiftly and finished my project in just a few weeks.

6 years ago

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Reply from Solar Optimum

Thank you for the kind words, Gorge and glad we could accommodate your project at such a speedy rate! We truly appreciate your business here at Solar Optimum.

Dec. 18th, 2019

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Nancy Glendale, CA

If there were 6 star rating, Solar Optimum would deserve that but i'm limited to only 5 star.i kept hearing about Tesla battery back up and decided to call to get more information on it. Silva, the sales coordinator walked me through everything about the power wall 2.0. i'm totally on board, and i'm satisfied for all upgrading services.

6 years ago

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Reply from Solar Optimum

Nancy, we appreciate the review and glad you elected to go with Solar Optimum for your energy system. Happy to hear your experience with us was a positive one!

Dec. 18th, 2019

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Robert Sunland, CA

I first came across solar optimum at the farmers market. i picked up their brochures and spoke to a solar rep, i think his name was eliott . the more i researched them the more i liked what i was hearing. after meeting with two other companies, we went with solar optimum. A+ on customer service for sure.

6 years ago

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Reply from Solar Optimum

Love to hear that you had a great experience with us, Robert. Thank you for going with Solar Optimum!

Dec. 18th, 2019

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Mary Kate F Greer, SC

Solar Optimum is an incredible company with an insane track record of customer service and installation and I would highly recommend them! Going solar is always a difficult and sometimes confusing decision, but you will not regret choosing Solar Optimum to install solar systems on your building - not only will their panels save you money in the long run, but they truly make it easy with their easy installation, variety of options, and trustworthy, reliable hands on workers. What’s more, you will be presented with different energy saving options, such as grid-tied battery back up systems or typical panel or shingle systems. Definitely will not regret going with Solar Optimum though - just too bad they are mainly based around the Tennessee area!

1 year ago

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Zhenyue Chen San Diego, CA

Solar optimum installed solar system for my house. Their service and support are excellent. I satisfy their service and support.

8 months ago

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Whitney Harris Palmdale, CA

They saved me lots of money both by their competitive rates and on my monthly electric bill. They also were excellent at customer service.

2 years ago

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Urs Naber Redwood City, CA

Great installers and streamlined process. Lost one star because communication towards the end of the installation was not very good.

2 years ago

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Reply from Solar Optimum

Urs, thank you for your review. We always aim for NO LESS than 5 stars. If you're able to share more about your installation experience, we'd like to hear from you. Please contact us at [email protected].

May. 5th, 2021

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Christopher Lu Oxnard, CA

Great communication from the sales team to the scheduler to the installer and the follow up after the installation.

3 years ago

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Reply from Solar Optimum

Hi Christopher, happy to hear you had a great experience from the start of our sales team to installation. We appreciate your choosing Solar Optimum!

Mar. 10th, 2021

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Wayne Dickens Yucca Valley, CA

They were easy to work with and delivered on time as promised. The installers were friendly, clean and efficient.

3 years ago

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Mike Chou

They make the process easy to get solar. They take care of all the work including all the permits and working with SCE

3 years ago

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John O

Installation was better than perfect and they are very responsive to any and all questions or concerns.

3 years ago

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Tj Gunawan

Sales process was good, they were friendly in service and responsive to my questions or concern, but the design process and apply permit were slow

3 years ago

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Alex Noble

What could go wrong did go wrong. The only time they contacted me without repeated attempts on my behalf was when they wanted money. Monitoring was never set up and I'm pretty sure that the grid profile is incorrectly configured for California. Recommended many people to not choose Solar Optimum.

3 years ago

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Ryan

Excellent service from the quote through the installation. They really worked with me and my schedule.

4 years ago

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James

Was always able to reach someone if I had a question, from quote all the way through installation and inspection.

4 years ago

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Reply from Solar Optimum

Thanks for the kind review James!

Dec. 5th, 2019

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Rob Levin

Super-professional installation performance. Mediocre and inconsistent communications, internal coordination, customer responsiveness, and follow-through.

4 years ago

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Reply from Solar Optimum

Robin, we appreciate your review on our installation performance. We take tremendous pride in all aspects of our business-- not just installation but also communication and customer response. Your comments have been noted and we'll continue to train and improve our performance to serve our customers' needs.

Jun. 14th, 2019

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John Fan San Diego, CA

They have professional people taking care of us, quickly and personally. Every time I had a question, there is someone calling back or email within 1day.

9 months ago

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Reply from Solar Optimum

Thank you for sharing your positive experience with Solar Optimum. We are thrilled to hear that our team was able to provide you with the level of professionalism and personal attention that you deserve.

At Solar Optimum, we are committed to providing our customers with timely and responsive service, so we are glad to hear that we were able to address your questions and concerns in a timely manner.

Thank you for choosing Solar Optimum for your solar needs. We appreciate your business and look forward to serving you in the future.

Best,

Solar Optimum Marketing

Jun. 21st, 2023

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Chaitra Hegde

The entire process took just over a month. All professionals were knowledgeable and were ready to answer any questions we had. They guided through the project very well.

9 months ago

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Reply from Solar Optimum

Hi Chaitra,

Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that our team of knowledgeable professionals were able to guide you through your solar project efficiently and answer any questions you had.

We appreciate your business and look forward to serving you in the future.

Best regards,

Solar Optimum Marketing

Jun. 21st, 2023

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Mohit Gupta San Diego, CA

It was a smooth experience to get solar installed through Solar Optimum. Got notified through different phases of getting solar. Prompt responses over phone and email

10 months ago

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Howard Robert Alexander Henderson, NV

THE OVERALL SERVICE WAS MOST EXCELLENT! From the sales department all the way through the installation and follow-up you could not ask for more!!!Amazing!

10 months ago

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Steven J Fontana, CA

Workmanship and installers were great. Getting the work done though took months. Everything was cleared to go in October till installers came and said roof was not good. Ended up having roof work repaired and from then on I had to call weekly to see when roof and Solar was going to get installed and system activated. Signed paperwork for Solar in July ‘22 and officially running in February ‘23. Customer service was great every time I called and always helpful.

1 year ago

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Jane Kim Wilmington, CA

My husband and I were referred to Solar Optimum by a friend and it has been a pleasant experience. We went solar last year and we have not had any issues. One of thebest decisions. Thank you Solar Optimum!

2 years ago

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Reply from Solar Optimum

Glad to hear your experience with us was a good one, Jane.

Apr. 19th, 2021

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Craig Los Angeles, CA

Your rep was solid. Knowledgable, personable and always attentive. Company was flexible with needs of the site, on time and got it done right. Price was competitive. I'll gladly recommend.

3 years ago

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Reply from Solar Optimum

Much appreciated, Craig!

Mar. 16th, 2021

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tiger22lily North Hollywood, CA

Great quality install, friendly staff and very informative to beginners! They were able to work with me on what I wanted and how I wanted it installed considering my home circumstances.

3 years ago

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Reply from Solar Optimum

Thank you for choosing Solar Optimum for your solar project!

Mar. 16th, 2021

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HGordon Thousand Oaks, CA

Very professional. Their communication was great throughout the processes. The technicians that came out to assess our situation prior to installation and the installers were very professional and courteous.

3 years ago

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Reply from Solar Optimum

We pride ourselves in A+ communication every chance we get. Thank you for the review.

Mar. 16th, 2021

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annick hamon ,

I had solar panels installed on my roof a few years ago. They were great, fast and efficient. The staff is very nice, competent and friendly. Now however, they are super slow for my 2d installation on my daughter's house. May be too much demand or Covid??? The liaison person at the customers'desk, Britnnay S is very nice and helpful

3 years ago

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Wing Liang Half Moon Bay, CA

Solar Optimum installed my solar panels quickly and efficiently. The communication from the team at Solar Optimum was always great. I even referred someone to Solar Optimum, and I got $500 under the referral program!

3 years ago Edited September 14, 2021

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Reply from Solar Optimum

Congrats on the referral reward, Wing! Thank you for choosing us!

Nov. 12th, 2021

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Don Maurer North Hollywood, CA

Overall very satisfied with Solar Optimum's professionalism, responsive customer service, and competitive price for the superior quality, performance and warranty of the solar system installed here.

3 years ago

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Reply from Solar Optimum

Right back at you, Don. You're a 5 star customer!

Nov. 11th, 2020

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Al E Irvine, CA

Our experience with Solar Optimum was excellent. All of the people we worked with were knowledgeable, professional, polite and friendly. I would not hesitate to work with them again.

3 years ago

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Reply from Solar Optimum

Our experience is what makes us unique among many solar companies. We appreciate you and your review, Al.

Nov. 11th, 2020

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Olivia Burbank, CA

We been Solar optimum costumers for 8 years. We're really impressed with the professionalism, overall customer service and quality of my solar system. I highly recommend them to my family and friends.

3 years ago

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Bill Martin Escondido, CA

Last year Solar Optimum installed our solar system and we are extremely happy! Our sales person Ivan and the installers were very professional and we couldn't be happier. Highly recommend Solar Optimum.

3 years ago

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Eric B San Fernando, CA

I have been a customer with Solar Optimum for almost 5 years now. They did a great job installing my solar panels and have provided excellent customer service whenever I need to follow up with them.

3 years ago

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Reply from Solar Optimum

Hi Eric, thank you for being a loyal customer for the last 5 years. We appreciate your business and long time commitment with us. Hope to continue to serve you for another 20+ years.

Aug. 14th, 2020

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ron lieberman Tujunga, CA

I had my solar system installed by solar optimum about 4 years ago. They were very efficient, the installation was seamless and the system is still working great without any problems ever. I highly recommend this company

3 years ago

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Arkady Grigoryan Glendale, CA

Shopped around and they were the best price and they kept the project extremely clean. Thanks to everyone at Solar Optimum Awesome Staff Awesome job Awesome price I'm very happy 👍🏻💯👍🏻

3 years ago

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Ken S Yucaipa, CA

After a wonderfully smooth installation the company has been right there whenever I have had a question. I highly recommend Solar Optimum for all of your solar questions and projects, they are the best! Thank you.

3 years ago

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Reply from Solar Optimum

Hi Ken, we appreciate you taking the time to write this kind review. The team here at Solar Optimum is proud to have you as a customer and happy to hear everything went smoothly.

May. 29th, 2020

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Norm B Altadena, CA

Wonderful company. It was very simple, straightforward and fast. They've stayed in contact, monitoring my system for a few years now. Very happy with how they installed my solar system.

3 years ago

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Reply from Solar Optimum

Hi Norm, thank you for coming back to drop a review after a few years. We truly appreciate a loyal customer and glad you went with Solar Optimum for your system!

Apr. 24th, 2020

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Awet Teklemariam Burbank, CA

I’m happy with the customer service Specially with the Manager Alexander he is very helpfully, nice Easy to talk to and every time I call him he is humble and answer all my questions I have

3 years ago

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Armen Markarian Glendale, CA

Best Solar Company Very professional and efficient All questions were answered and all phone calls are getting returned in minutes had then install my system in 2014 Best choice I made

3 years ago

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Reply from Solar Optimum

Hi Armen, happy to hear your system is still running strong since 2014. Thank you for taking the time to write this 5-Star review and for choosing Solar Optimum!

Apr. 22nd, 2020

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Michelle Mejia Norco, CA

Great company They really care about their customers, have very reasonable pricing. I had appintments with about 10 differnt companies, and solar optimum was the best fit for us. They simplify the whole process for you!

3 years ago

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Reply from Solar Optimum

Michelle, thank you for choosing Solar Optimum for your system. We pride ourselves in providing exponential customer service so we are happy to hear you had a great experience.

Apr. 17th, 2020