Sunrun and Sunnova are both top-rated solar companies, offering customizable solar panel options, solar batteries, and electric vehicle (EV) charging solutions.
Both companies have favorable reviews on BestCompany.com — 63 percent of Sunrun reviews are 4 or 5 star, and 70 percent of Sunnova reviews are 4 or 5 star. Customers for both companies mention exceptional customer service, and quick and smooth installation processes.
Sunrun
Hanwa, LG, Trina, LONGi, JA Solar
SolarEdge, Delta, Enphase, Solis
LG, Tesla, SolarEdge
20 Years
25 Years
Yes
Lease, PPA, Loan, Cash
17 Years
Sunnova
N/A
Enphase
Tesla, Generac
25 Years
25 Years
No
Lease, PPA, Loan, Cash
12 Years
Sunrun
Sunnova
Sunrun
Sunnova
Helpful Favorable Review
Theresa Smith
May 14th, 2024
DETAILS
Review Source
When I first researched solar companies, a review that stated "I love watching the meter rewind". It's literally my favorite thing! This company is amazing! Answers all questions and easy to deal with. Great customer service!
Helpful Critical Review
Kiki
May 8th, 2024
DETAILS
Verified Customer
Review Source
The installation of solar panels caused extensive damage to my roof and resulted in a costly replacement of a window. Although the customer service representative was helpful and reimbursed some of the damage, the overall experience was marred by the lack of accountability from the installation team. The positive aspects were overshadowed by the significant financial burden I had to bear due to the damages caused during the installation process.
Helpful Favorable Review
Ambrose
May 15th, 2024
Review Source
Sunova was good about answering calls and taking action. The field tech is very knowledgeable and did the job right but needs to follow up sooner than he did by withholding his work report and not sending details of what he did to restore production as he had promised.
Helpful Critical Review
Not happy
May 15th, 2024
DETAILS
Review Source
This was an add on to our current system (also Sunnova) and has taken almost 6 months to complete. We should have had the correct amount of panels installed the first time not requiring additional panels as we have not made any additions to our home.
Sunrun solar services are only available in 8 states, while Sunnova solar services are available in 18 states.
Sunrun systems are available in the following states:
Sunnova systems are available in the following states:
Sunrun offers a variety of flexible financing options, including solar lease, power purchase agreements (PPAs), prepayment, outright purchase, and solar loan.
Sunnova offers its EZ Own option, allowing homeowners the opportunity to purchase a solar system with no upfront costs and the ability to pay a fixed amount throughout a 25-year term. Sunnova also offers its EZ Pay PPA. However, it is worth noting that Sunnova doesn’t offer a buyout option for leases.
Sunrun offers customizable solar energy systems through its Automated Site Modeling design technology. With this technology, the Sunrun team can quickly design custom solar energy systems from satellite imagery of your home’s roof.
Sunnova also offers customizable solar energy system options that will be tailored to your home and your specific needs.
Both Sunrun and Sunnova will send a solar expert to conduct an extensive review of your home and roof, allowing them to build a custom solar energy system based on your specific needs. In most cases, both companies will also handle all permits and inspections, ensuring that your home is prepped for solar and that you won’t experience any difficulties or delays in the installation process.
Sunrun offers a mobile app through which you can track the installation process. At this time, Sunnova doesn’t offer a mobile app.
Both Sunrun and Sunnova offer a 25-year product warranty.However, it is important to note that Sunrun provides a 10-year warranty for products that are purchased, and a 25-year warranty for products that are leased.
Sunrun uses a solar battery, Brightbox, which can either be purchased or leased.
Sunnova uses vetted, industry-leading battery technology, such as Generac PWRcell™, Enphase Energy System, and Tesla Powerwall.
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information