When it comes to home security systems, Vivint is known for its advanced features and comprehensive services, making it a better choice compared to SimpliSafe. While SimpliSafe offers basic security equipment and monitoring, Vivint provides a wider range of devices including smart home automation, video surveillance, and energy management systems. Vivint's professional installation ensures that all equipment is set up correctly, and its 24/7 monitoring and professional response team ensure a quick response in case of emergencies. Vivint's higher level of customization and advanced features makes it a more robust option for homeowners who want a more comprehensive and cutting-edge security system. Read some of the Vivint and SimpliSafe reviews written by real customers.
SimpliSafe
$27.00
None
Undisclosed
Undisclosed
Professional, DIY
Yes
18 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
25 Years
SimpliSafe
Vivint
SimpliSafe
PROS
CONS
Vivint
PROS
CONS
SimpliSafe
Vivint
Helpful Favorable Review
James Price
November 7th, 2023
DETAILS
You get what you pay for. Its Simply Safe. Name says it all. I have set the alarm off by accident a few times over the years. I had the panic button on silent and the cat sat on it had the cops show up quickly. (Don't do silent anymore). Whenever I have forgot it was armed, I got fast response from monitoring service to cancel. It does what it claims, is cheap, and I feel SAFE.
Helpful Critical Review
Donald Meaders
May 14th, 2024
DETAILS
Simplisafe sells falty equipment and makes it an inconvenience to get eeplacents or refu ds. I had thier system for almost a year, only to duscover that while it was alarmed and i was out of town, someone came in my front door and walked past three cameea/motion sensors compltely undetected. And simplisafe doesn't care. I caneled them. Why pay for monitoring for motion sensors that don't even work?
Helpful Favorable Review
Carol
April 2nd, 2024
DETAILS
Review Source
I had switched to ADT and was very unhappy with the service and product operation. Vivint's doorbell camera had better quality and recorded clips very well. ADT's doorbell camera would not even record any clips and it was difficult to even view the camera. I switched back to Vivint and had much difficulty with ADT in the switching process. Vivint's equipment and service far exceeds the standard of the other company.
Helpful Critical Review
Frances Mason
March 22nd, 2024
DETAILS
Sold home April 2023 due to health reasons. Moved to small apartment. Vivint system already paid off. Vivint is still illegally getting paid through my bank. The people who bought the house are also paying monthly fees. For monthly service. I've filed a report with BBB. Next will be my lawyer. I'm 75. This problem Vivint created is not only illegal but a crime against the elderly.
Simplisafe and Vivint are both good companies, but the overall best appears to be Vivint. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
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