A customer's comfort and safety is the #1 priority of Independent Home. The company hopes to help customers experience a safe and enjoyable bathing experience by reducing all the stress and heartache that is often associated with mobility problems. Independent Home manufactures its walk-in tubs and showers to the highest standard and delivers products that meet the needs of its customers. The company is committed to ensuring its customers the best experience possible — for the entire process.
I have MS and my walk in tub makes me feel so safe. I feel like I have gotten control back in my life, the installation guys were wonderful. Kevin built me a lower step in front of the tub because I can’t lift my leg high enough to get in the tub. They really impressed me and explained everything to me, as a bonus cleaned up nicely. I recommend this company, they are more reasonable with their pricing.
We have recently had an independent tub put in our home. While the tub looks great we have not been able to enjoy the benefits of it. When we purchased it and had it installed, everyone from the sales person to the installers told us that our 50 gallon water heater would be adequate and should have no problem filling the tub. It is not! While we can fill the tub about half way with bath temperature water it will turn cold once you get the water to the seat. Now we are going to have to spend about $3,000.00 to upgrade our water heater to one that will actually fill the tub where we can actually enjoy it with all of its benefits. The second complaint we have is about the damage done during installation. While the guys that installed our tub did a great job and were very friendly and professional they did create a couple issues that we did not see before they left. One is a cracked floor tile and the other is the door frame. They had to remove the door completely and either during the removal or install the damage was done. Even though we had some issues we still recommend this company just don't let them tell you that a 50 gallon water heater is big enough to fill the tube with sufficiently warm water.
Very happy with the product and the service. Best product for the best price. I recommend checking them out if you are in the market for a walk-in tub. My only regret is that I did it sooner.